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For Companies At a Glance
- Tasks: Shape customer experiences through data-driven insights and personalised communication strategies.
- Company: Join an international travel company with a focus on customer engagement.
- Benefits: Competitive salary, flexible remote work, annual bonus, and healthcare perks.
- Why this job: Make a real impact on customer engagement and drive revenue growth in a dynamic industry.
- Qualifications: 5+ years in Salesforce Marketing Cloud and strong analytical skills.
- Other info: Exciting opportunities for career advancement in a vibrant travel sector.
The predicted salary is between 60000 - 84000 £ per year.
There is an exciting opportunity with an international travel company, where you can step into a role of shaping customer experiences. As a Global CRM Data & Analytics Manager, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant revenue growth.
Key Responsibilities
- The role combines Salesforce Marketing Cloud delivery, data-driven reporting, lead conversion analysis, and creating reports for strategic insights from Salesforce data to optimise engagement and revenue.
Essential Skills
- 5+ years of Salesforce Marketing Cloud CRM Analytics
- Expertise in analysing and translating customer-driven data into strategic recommendations for higher management
- Understanding of campaign delivery and customer segmentation
- Experience with SQL, and data visualisation through Power BI/ Google Analytics/ Tableau
Offered:
- Up to £70,000 - £75,000 per annum based on experience
- Flexible remote working
- 10% annual bonus
- BUPA healthcare
- Travel discounts
If you think you're the right fit for the role, please apply!
Global CRM Data & Analytics Manager in London employer: BI, Big Data & Analytics
Contact Detail:
BI, Big Data & Analytics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global CRM Data & Analytics Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Salesforce Marketing Cloud and data analytics. Brush up on your SQL skills and be ready to discuss how you've used data to drive customer engagement in past roles.
✨Tip Number 3
Showcase your analytical prowess! Bring examples of reports or dashboards you've created that led to strategic insights. This will demonstrate your ability to turn data into actionable recommendations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Global CRM Data & Analytics Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Marketing Cloud and CRM Analytics. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how your data-driven approach can drive revenue growth. Let us know what makes you tick!
Showcase Your Analytical Skills: Since this role is all about data, make sure to include examples of how you've used SQL and data visualisation tools like Power BI or Tableau in your previous roles. We love seeing how you turn data into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at BI, Big Data & Analytics
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Marketing Cloud knowledge. Be ready to discuss how you've used it in past roles, especially in relation to CRM analytics and campaign delivery. Prepare specific examples of how your insights have driven customer engagement and revenue growth.
✨Data is Your Best Friend
Since this role heavily relies on data analysis, come prepared with examples of how you've translated customer-driven data into strategic recommendations. Familiarise yourself with SQL and any data visualisation tools you've used, like Power BI or Tableau, and be ready to explain how these have helped you optimise engagement.
✨Understand Customer Segmentation
Dive deep into the concept of customer segmentation and be prepared to discuss how you've implemented it in previous campaigns. Think about how you can tailor communication strategies based on different customer segments and be ready to share your thoughts on best practices.
✨Show Your Passion for Travel
Since this role is with an international travel company, let your passion for travel shine through. Share any relevant experiences or insights you've gained from your travels that could enhance customer experiences. This will show your potential employer that you're not just a fit for the role, but also for the company culture.
