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- Tasks: Lead mental health services and inspire change across Sussex.
- Company: Join a Gold Accredited charity focused on positive community impact.
- Benefits: Flexible working, generous holiday, and professional development opportunities.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Experience in health, housing management, or social care with strong leadership skills.
- Other info: Dynamic role with a focus on safeguarding and service transformation.
The predicted salary is between 38000 - 52000 £ per year.
Ready for your career move? Do you want to make a real difference inspiring change across Sussex? We have an exciting opportunity for a Senior Service Manager to play a vital role in providing support in mental health services and welcome applications from individuals with lived experience.
Join an Investors in People Gold Accredit organisation, in this full time, hybrid working role.
- Location: Brighton and Hove
- Salary: £43,519 per annum, pro rata (salary award 26/27 pending)
- Hours: 37 hours per week. Plus, participation in the management on-call rota.
- Contract: 12 month Fixed-Term Contract
- Closing Date: 2nd March 2026. Please note that shortlisting will take place on a rolling basis, so this role may close earlier than advertised if a suitable candidate is found.
About the Role
As a Senior Service Manager you will be working for a people-led organisation whose mission and values is to inspire change across Sussex. The Senior Management Team is responsible for the operational success of the diverse services in legal advice, housing and mental health, addiction and homelessness prevention and support.
The successful candidate for the Senior Service Manager role will join at an exciting time as the organisation continues to develop its mental health offer. The Senior Service Manager will be responsible for 63 units of supported and CQC registered accommodation, the staff that support it and the clients that call it home.
Housing management, staff development and supporting people with complex needs will be part of day-to-day work alongside chances to develop existing and new services and get really involved in the transformation of accommodation and support that is happening in the city. You will also lead work on Safeguarding within the organisation, providing oversight, advising on safeguarding case management and reporting on performance. The Senior Service Manager will also participate in the management on-call rota.
About You
To be successful in the role of Senior Service Manager you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring with you include:
- A relevant professional background in the health, housing management or social care field and significant management experience within services such as homelessness, addictions and mental health, with high levels of autonomy and accountability.
- Experience of strategic and operational planning and implementation including risk management.
- Experience of effective financial/business management including the preparation and management of budgets.
- Knowledge and understanding of best practice and the regulatory/legal frameworks including CQC within which BHT Sussex operates.
- Understanding of UK safeguarding legislation and statutory duties with the capability to provide oversight, advise on safeguarding management and report on performance.
In Return
Join an Investors in People Gold Accredit organisation that values its employees and offers a supportive and inclusive people and value-based work culture. Receive:
- 5.5% stakeholder pension scheme and life assurance scheme.
- Medical cash plan with Medicash and discount platform.
- Flexible and hybrid working options.
- Investment in your career and development through access to BHT Learning & Development platform and training offers.
- Free and confidential employee assistance helpline.
- Cycle-to-work scheme.
- Generous holiday allowance starting at 27 days per annum pro rata, rising to 32 days.
- Free new starter 28-day Network Saver Brighton bus pass.
- Opportunities for professional development and wellbeing activities.
About the Organisation
The organisation is a leading person-and values-centred charity and housing association working to create lasting, positive change for people across Sussex who are experiencing homelessness, mental ill-health, and other complex needs. The mission is: Combating Homelessness, Creating Opportunity and Promoting Change. With an ambitious strategic plan built on Sustainability, Quality, and Growth, we’re shaping a future where everyone has the chance to thrive.
You may have experience in roles such as Senior Service Manager, Service Manager, Junior Service Manager, Deputy Service Manager, Service Delivery.
Senior Service Manager in Brighton employer: BHT Sussex
Contact Detail:
BHT Sussex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Manager in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the mental health and housing sectors, especially those who work at organisations similar to the one you're applying for. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in making a difference in Sussex’s mental health services.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your own experiences and how they relate to the role.
✨Tip Number 4
Apply through our website for a smoother process! It shows you’re serious about the position and gives you a chance to highlight your skills directly related to the Senior Service Manager role.
We think you need these skills to ace Senior Service Manager in Brighton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Service Manager role. Highlight your relevant experience in mental health services, housing management, and any leadership roles you've held. We want to see how your background aligns with our mission!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your communication skills, strategic planning, and financial management. This will help us see how you can contribute to our team.
Be Authentic: We value lived experience, so don’t hesitate to share your personal journey if it’s relevant. Authenticity can set you apart from other candidates and show us your commitment to inspiring change across Sussex.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at BHT Sussex
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Senior Service Manager. Familiarise yourself with the organisation's mission and values, especially around mental health services and safeguarding. This will show that you're genuinely interested and ready to make a difference.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your management experience in housing, mental health, or social care. Be ready to discuss how you've handled complex needs and implemented strategic plans, as this will demonstrate your capability for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's current projects or future plans in mental health services. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values.
✨Be Yourself
Don’t forget to let your personality shine through! The organisation values lived experience, so share your journey and how it shapes your approach to service management. Authenticity can set you apart from other candidates.
