At a Glance
- Tasks: Support the operational delivery of addiction services and help clients achieve recovery.
- Company: Join a people-led organisation dedicated to inspiring change across Sussex.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and a fantastic benefits package.
- Other info: Be part of a dynamic team with excellent growth opportunities and a commitment to diversity.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in substance addiction support and strong interpersonal skills are essential.
The predicted salary is between 32869 - 32869 £ per year.
We have an exciting opportunity for a Deputy Service Manager to play a vital role in providing support at our Addiction Services project.
Location: Brighton (Ditchling Rise)
Salary: £32,869 per annum (Qualification Enhancement of £512 per annum if applicable)
Hours: 37 (Monday – Friday) Plus participation in the on-call rota
Contract: Permanent
About:
As a Deputy Service Manager, you will be working for a people-led organisation whose mission and values is to inspire change across Sussex.
About Addiction Services:
BHT Sussex’s Addiction Services provide a comprehensive programme of residential support for people who seek abstinence and recovery from their addiction to drugs and alcohol. The service is based on the 12 Step fellowship programme and aims to help people rebuild their lives following addiction, addressing any issues which may prevent the enjoyment of a positive, drug and alcohol-free life. It provides the following services:
- Detox Support Project - supports clients to achieve abstinence through a clinically supervised detox programme and individual and group therapeutic support.
- Recovery Project - is for people who have achieved abstinence from drugs and alcohol and provides individual and group therapeutic support to sustain abstinence and prepare for more independent living.
- Move On Project - upon completion of the secondary programme at the Recovery Project, residents can move on to BHT Sussex’s abstinence-based Move On Project accommodation to further prepare for independent living.
About the Role:
The Deputy Service Manager will be responsible for assisting the operational delivery of effective detox support and residential rehabilitation services to achieve the best possible outcomes for clients. Deputy Management responsibilities will include operational implementation of all aspects of service delivery, including referrals to the service, health and safety, maintenance, continuous improvement, staff support and management, and partnership working. The Deputy Service Manager will work closely with the Operational Manager of Addiction Services on exciting new initiatives for the service, supporting staff throughout the process and ensuring our service to clients remains focused and consistent. The Deputy Service Manager will also participate in the on-call rota.
Key Responsibilities:
- To assist the Operational Manager in the management of all aspects of the service and to take responsibility for specific projects as directed by the Management team.
- Providing a psychologically informed, supportive, and safe environment in which the users of the service are able to maintain and strengthen their on-going abstinence from addiction.
- To participate in reviewing the provision of services available to those who are addicted to alcohol and other drugs, to make recommendations for change, and to take responsibility for the development and provision of such services.
- To ensure that standards of health and safety and fire safety are always maintained within the service and to take on any specific roles in these areas, as directed by the service manager.
- To ensure that computer-based and hard copy client records are kept up to date and accurate. This will involve auditing and maintaining clients’ Outcome Star records on BHT Sussex’s In-Form database.
Person Specification:
To be successful in the role of Deputy Service Manager you will need to have excellent interpersonal and communication skills and be committed to the values of BHT Sussex. Some of the key skills and experience you will need to bring with you include:
- A knowledge and understanding of substance and alcohol addiction and explain how this would inform your work in a residential rehabilitation service.
- Experience of line management including supporting, developing, and managing staff to deliver safe, effective, and recovery-focused support.
- Experience of working in partnership with external agencies, using these relationships to support client recovery, manage risk, and achieve positive outcomes.
- Experience of contributing to service records and reports, including assessments, incident reports, safeguarding documentation, and outcomes reporting. Ensuring accuracy, compliance, and the effective use of information to ensure client support and service improvement.
In return:
In recognition of our commitment to staff, BHT Sussex has been awarded Gold Accreditation from Investors in People. We are also signed up to the Disability Confident employer scheme and have made the Mental Health at Work commitment. You will also receive a fantastic benefits package including:
- 5.5% stakeholder pension scheme and life assurance scheme
- Medical cash plan with BHSF
- Access to BHT Sussex Learning & Development platform
- Free and confidential employee assistance helpline for both personal and work-related concerns
- Cycle-to-work scheme
- Free new starter 28-day Network Saver Brighton bus pass
- Generous holiday allowance starting at 27 days per annum pro rata, rising 1 day for each year of service to a maximum of 32 days pro rata
- The opportunity to participate in well-being and fundraising activities throughout the year
BHT Sussex is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010. We are committed to encouraging equality, equity, inclusion, and diversity within the workplace. As an employer we are committed to promoting and supporting our people’s social, physical and psychological health at work. Please let us know if you require any special arrangements or reasonable adjustments if called for interview. BHT Sussex welcomes applications from individuals with lived experience.
BHT Sussex reserves the right to close this vacancy early if we receive sufficient applicants for the role. Therefore, if you are interested, please submit your application as early as possible. An Enhanced with Adults DBS Check (Disclosure and Barring Service) is required on all successful applicants as a condition of employment for this post.
Deputy Service Manager in Brighton employer: BHT Sussex
BHT Sussex is an exceptional employer, offering a supportive and inclusive work environment in Brighton, where you can make a meaningful impact on the lives of disadvantaged individuals. With a strong commitment to employee well-being, generous holiday allowances, and opportunities for professional development, BHT Sussex fosters a culture of growth and collaboration. Join us to be part of a dedicated team that values diversity and strives to inspire change across Sussex.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Service Manager in Brighton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at BHT Sussex.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from BHT Sussex!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like BHT Sussex, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at BHT Sussex or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Service Manager in Brighton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to BHT Sussex:Before hitting send, make sure to tailor your application specifically to BHT Sussex! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at BHT Sussex
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
