BHSF Ltd in the United Kingdom is seeking a Helpdesk Assistant for maternity cover, in a hybrid role combining office and home working. The role is full time and fixed term, offering 35 hours per week from 9am to 5pm, Monday to Friday.
You will handle inbound calls from new and existing policyholders and corporate clients, provide information on services, resolve queries, and assist with complaints, coordinating with internal teams for proactive service.
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Hybrid Helpdesk Assistant — Customer Care Pro in Birmingham employer: BHSF Ltd
As a leading health services firm in Birmingham, we pride ourselves on fostering a dynamic work culture that prioritises innovation and employee well-being. Our commitment to professional development is evident through continuous training opportunities and support for certifications, ensuring our team members thrive in their careers. With the added benefits of hybrid working arrangements, a robust pension scheme, and exclusive employee discounts, we offer a rewarding environment for those looking to make a meaningful impact in tech transformation.
