Band 8a Service Manager – Medicine Care Group in Romford
Band 8a Service Manager – Medicine Care Group

Band 8a Service Manager – Medicine Care Group in Romford

Romford Full-Time 55000 - 68000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage services in a dynamic healthcare environment.
  • Company: Join a progressive NHS Trust focused on community care.
  • Benefits: Competitive salary, flexible working, and career development opportunities.
  • Why this job: Make a real difference in patient care while growing your career.
  • Qualifications: Experience in NHS operational roles and strong leadership skills.
  • Other info: Inclusive workplace with a commitment to diversity and support.

The predicted salary is between 55000 - 68000 £ per year.

We are currently recruiting for Consultant Geriatricians. The Medicine Care Group is looking for highly motivated Service Managers to join our busy departments. There are two positions available and the post holders will assist the General Managers in the daily running of select services. Working in partnership with the General Manager to manage elective, non-elective, cancer and diagnostic pathways and recovery plans and providing managerial leadership, expertise and operational support to all staff whilst focusing on the delivery of efficient and productive services.

You will have knowledge and experience in operational management, medical staffing & workforce, impeccable customer service skills and the ability to prioritise their workload in a busy environment. Applicants are asked to express an interest in one of the vacant posts at the time of application and this will be confirmed at interview.

If you are interested in applying to work with our experienced and knowledgeable teams please consider the appropriate service for your application:

  • Role One: Stroke, Neurology, Neurophysiology and Clinical Neuropsychology
  • Role Two: Respiratory and Renal

Main duties of the job include managing a defined area of responsibility providing managerial leadership, expertise and operational support to staff within the area of management. Works with the General Manager with a particular focus on the operational performance of the service to support the wider strategic development of the defined service by providing both operational business support in the development and implementation of the Care Group’s strategic objectives.

We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with. We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.

Ensuring people settle in and feel part of our Trust straight away is one of our top priorities. We hold two corporate welcome events each month and, if successful, you will start on one of these days so we can provide you with a seamless and welcoming introduction to our Trust. Our vision is to provide outstanding healthcare to our community, delivered with pride. It is driven by our PRIDE values and behaviours which were developed together with our staff.

Barking Havering and Redbridge University Hospital NHS Trust is committed to Safeguarding Children and Adults at Risk and expects all staff and volunteers to share this commitment. Safeguarding and promoting the welfare of children, young people and adults is central to the care provided by our Trust and the post holder must be aware of their responsibilities and work in line with our Trust’s Safeguarding Adult and Children Procedures.

To create an inclusive and diverse workplace, we will work with you to get the best experience, so that you can provide outstanding care for our local community. We are happy to have an open discussion on part-time hours and flexible working and will consider your requirements if our service is able to accommodate.

All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Louise Lucy Glavin, Recruitment Advisor, on 01708 435000 Ext. 5936.

For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

All correspondence regarding this application will be by e‑mail, please check as some emails may fall into your junk folder. Please ensure that the references are from your most recent employer and one of these must be your direct Line Manager or Supervisor. Additionally, ensure that any gaps in your employment history are clearly indicated.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

We are an equal opportunity employer welcoming applications from all sections of the community and welcomes applications from people wishing to job-share, either with or without a partner. Applicants who consider themselves to have a disability (as defined by the Equality Act 2010) will be shortlisted for interview if they meet the essential criteria.

Band 8a Service Manager – Medicine Care Group in Romford employer: Bhrhospitals

At Barking, Havering and Redbridge University Hospitals NHS Trust, we prioritise our people, fostering a supportive and inclusive work culture that empowers staff to thrive. With a commitment to professional development, flexible working options, and a focus on delivering outstanding healthcare, our team members enjoy a rewarding environment where they can make a real difference in the community. Join us at Queen's Hospital in Romford, where you will be part of a diverse workforce dedicated to excellence in patient care.
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Contact Detail:

Bhrhospitals Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Band 8a Service Manager – Medicine Care Group in Romford

Tip Number 1

Network like a pro! Reach out to current employees at the Trust on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for your application process.

Tip Number 2

Prepare for the interview by researching the Medicine Care Group's recent projects and initiatives. This shows you're genuinely interested and ready to contribute to their goals.

Tip Number 3

Practice common interview questions with a friend or in front of a mirror. Focus on how your experience aligns with the operational management and customer service skills they're looking for.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it makes tracking your application super easy!

We think you need these skills to ace Band 8a Service Manager – Medicine Care Group in Romford

Operational Management
Budget Management
Staff Management
Customer Service Skills
Workload Prioritisation
Managerial Leadership
Strategic Development
Communication Skills
Team Collaboration
Problem-Solving Skills
Adaptability
Knowledge of NHS Procedures
Experience in Healthcare Services

Some tips for your application 🫡

Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Service Manager and how your experience aligns with those requirements.

Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences specifically relate to the role. Highlight your operational management experience and any relevant achievements that show you’re the right fit for our Medicine Care Group.

Showcase Your People Skills: Since we’re all about putting PEOPLE at the heart of everything we do, make sure to emphasise your customer service skills and your ability to lead and support staff. Share examples that demonstrate your leadership style and how you’ve positively impacted teams in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need to complete your application smoothly!

How to prepare for a job interview at Bhrhospitals

Know Your Services

Before the interview, make sure you have a solid understanding of the specific services you'll be managing, whether it's Stroke, Neurology, or Respiratory. Familiarise yourself with their operational challenges and recent developments in those areas to show your genuine interest and readiness.

Demonstrate Leadership Skills

As a Service Manager, you'll need to showcase your managerial leadership abilities. Prepare examples from your past experiences where you've successfully led teams, managed budgets, or improved service delivery. This will help illustrate your capability to support the General Manager effectively.

Emphasise Customer Service

Impeccable customer service skills are crucial for this role. Think of specific instances where you've gone above and beyond to ensure patient satisfaction or improved service quality. Highlighting these experiences will demonstrate that you align with the Trust's values of putting people at the heart of everything.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the Trust's strategic objectives, team dynamics, and how they measure success in the Medicine Care Group. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.

Band 8a Service Manager – Medicine Care Group in Romford
Bhrhospitals
Location: Romford
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