At a Glance
- Tasks: Support operational management of Gastroenterology & Endoscopy services at Queen’s Hospital.
- Company: Join a leading NHS Trust committed to equal opportunities.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: 12-month fixed term role with excellent career growth potential.
- Why this job: Make a real difference in healthcare while developing your management skills.
- Qualifications: Degree level education and experience in healthcare management preferred.
The predicted salary is between 53751 - 60651 £ per year.
The Band 7 Deputy Service Manager will support the smooth and effective operational management of the Gastroenterology & Endoscopy service at Queen’s Hospital Romford. The role involves working closely with the Service Manager, Specialty Manager and clinical teams in a high‑performing, fast‑paced service.
Contract: 12‑month fixed term (secondment)
Location: Queen’s Hospital, Romford
Hours: Full time – 37.5 hours per week
Salary: £53,751 – £60,651 per annum (inclusive of standard allowances)
Closing date: 30 November 2025
Main duties:
- Monitor performance and support delivery of national targets (DM01, RTT, FDS).
- Coordinate and support the annual JAG accreditation requirements.
- Lead the collection and submission of JAG audit data.
- Provide operational oversight and support to the Hepatology service.
- Contribute to service planning, capacity and demand work, and pathway improvement across Upper GI and Hepatology.
- Assist with clinical governance, complaints, risks and incident management.
- Line‑manage administrative staff and ensure full compliance with Trust HR policies.
- Coordinate key meetings, prepare reports and support financial monitoring of cost centres.
- Maintain clear communication with multidisciplinary teams and remain calm under pressure to meet deadlines.
Key qualities and experience:
- Highly organised, proactive, able to manage competing priorities.
- Confident communicator, able to build effective working relationships across multidisciplinary teams.
- Experience in healthcare operational or service management (desirable).
- Skilled in problem‑solving, service improvement and data analysis.
- Strong communications skills; able to organise and prioritise own workload.
Person specification – Education / Qualifications:
- Degree level education or equivalent experience.
- Experience in healthcare operational or service management (desired).
- Knowledge of JAG accreditation processes and audit methods beneficial.
Applying for the role:
All new staff appointed at the Trust are subject to a probationary period. Applications should be made online. For questions or support during the application process, please contact Louise Lucy Glavin, Recruitment Advisor, 01708 435000 ext. 5936. In line with UKVI guidelines, BHRUT is unable to provide a Certificate of Sponsorship for Band 7 positions.
Equal opportunity statement: Barking, Havering and Redbridge University Hospitals NHS Trust is an equal opportunity employer welcoming applications from all sections of the community. Applicants with disabilities will be considered for interview if they meet the essential criteria.
Contact Address: Queen's Hospital, Rom Valley Way, Romford, Essex RM7 0AG
Telephone: 01708 435000 5936
Band 7 Deputy Service Manager - Maternity Cover employer: Bhrhospitals
At Barking, Havering and Redbridge University Hospitals NHS Trust, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. Our commitment to employee growth is evident through continuous professional development opportunities, ensuring that our staff can thrive in their roles while making a meaningful impact in the community. Located at Queen's Hospital in Romford, we offer a dynamic environment where you can contribute to high-quality healthcare services and be part of a dedicated team focused on excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Band 7 Deputy Service Manager - Maternity Cover
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Bhrhospitals.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Bhrhospitals.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Bhrhospitals, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Band 7 Deputy Service Manager - Maternity Cover
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Bhrhospitals.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Bhrhospitals.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Bhrhospitals. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Bhrhospitals. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Bhrhospitals
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Bhrhospitals’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
