Band 5 Pharmacy Technician – Patient Services in Romford

Band 5 Pharmacy Technician – Patient Services

Band 5

Main area Pharmacy Dept Grade Band 5 Contract Permanent Hours Part time - 18.75 hours per week Job ref 162-7844-CCS

Site Queen\'s Hospital Town Romford Salary £18,471 - £22,450 Per Annum Inclusive Salary period Yearly Closing 02/08/2026 23:59

PEOPLE are at the HEART of everything we do

This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here

Band 5 Pharmacy Technician Patient Services
18.75 hrs per week
(Working days required: Monday & Tuesday full days & Wednesday mornings)

Join the Pharmacy Team at Queen\’s Hospital and help deliver high-quality patient-centred care across Barking, Havering and Redbridge University Hospitals NHS Trust.

We are looking for a motivated and enthusiastic Pharmacy Technician registered with the General Pharmaceutical Council (GPhC) to provide technical support across dispensary and ward-based services. Working as an Accredited Checking Pharmacy Technician, you will undertake final accuracy checking, support medicines optimisation, complete medicines reconciliation and drug histories, assess patients\’ own medicines, support discharge processes, and provide medication counselling.

You will work closely with pharmacists, nurses and other healthcare professionals, while contributing to service improvement projects, audits and staff development. This role offers the opportunity to use and develop a broad range of clinical and technical skills within a supportive and forward-thinking pharmacy department.

Applicants must hold recognised pharmacy technician qualifications, be an Accredited Checking Pharmacy Technician, and demonstrate excellent communication, organisational and teamwork skills.

You will also be required to work weekends and bank holiday shifts via a rota.

Main duties of the job

Provide technical support and supervision to the dispensaries, and ward-based, clinical services. Provide training to junior staff and supervise pharmacy technicians, and pharmacy assistants, in the absence of the Pharmacy Technician Specialists and Team Managers.

Working for our organisation

We\’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we\’re proud of and our patients are happy with.

They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission.

We operate from two main sites – KGH in Goodmayes and Queen\’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We\’re campaigning to secure the £35m we need to transform the A\&E at Queen\’s and get rid of corridor care.

We\’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We\’re also part of the North East London Cancer Alliance.

We run a Women\’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George\’s Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.

The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We\’re proud to be a London Living Wage employer.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Person specification

Education/ Qualifications

• Registered with the General Pharmaceutical Council as a UK Pharmacy Technician
• Level 3 QCF Diploma in Pharmacy Service Skills (NVQ) or equivalent
• Accredited checking technician
• Qualifications to be NVQ Assessor / Educational Supervisor / Practice Supervisor
• Has completed the Health Education England Medicines Optimisation Programme or equivalent

Experience/ Knowledge

• Experience of being in a Medicines Management role e.g. Assessment of Patients own medicines, drug history taking, medicines reconciliation.
• Experience of liaising and interacting with nursing and medical staff and other healthcare professionals.
• Experience of working in a ward environment
• Experience of staff training and supervision

Personal Qualities

• Good organisational skills
• Ability to work autonomously and within a team
• IT literacy

Skills/ Abilities

• Good interpersonal skills and communication skills (verbal and written)
• Dealing with patients and the public
• Patient counselling techniques
• Demonstrates attention to detail and accuracy

Ensuring people settle in and feel part of our Trust from the outset is one of our top priorities. Wherever possible, we aim for new starters to begin their employment on our monthly Corporate Welcome day, providing you with a seamless and welcoming introduction to the Trust from your very first day.

We recognise that more applicants are using artificial intelligence (AI) tools to support their job applications and welcome the responsible use of these technologies.

AI can be a useful tool to help organise your thoughts, improve the structure of your application and support your preparation. However, your application should remain an authentic and accurate reflection of your skills, experience, and knowledge.

We encourage you to review the person specification carefully and provide clear examples that demonstrate how you meet the essential criteria for the role. Any information submitted as part of your application must be accurate, truthful, and based on your experience.

Throughout our recruitment process , we value honesty, integrity, and authenticity. We want to understand what you can bring to BHRUT, so please ensure that your application reflects your own capabilities and achievements.

AI should not be used to misrepresent your skills, qualifications, and experience.

We believe that providing the highest quality of care, is about having the best people, inspired and supported by the best leaders, and backed by the best training and career development opportunities. Our vision is to provide outstanding healthcare to our community, delivered with pride. It is driven by our PRIDE values and behaviours which were developed together with our staff.

Barking Havering and Redbridge University Hospital NHS Trust is committed to Safeguarding Children and Adults at Risk and expects all staff and volunteers to share this commitment. Safeguarding and promoting the welfare of children, young people and adults is central to the care provided by our Trust and the post holder must be aware of their responsibilities and work in line with our Trust’s Safeguarding Adult and Children Procedures.

All salaries are inclusive of standard allowances e.g. High Cost Area for staff on Agenda for Change contracts.

To create an inclusive and diverse workplace, we will work with you to get the best experience, so that you can provide outstanding care for our local community. We are happy to have an open discussion on part-time hours and flexible working and will consider your requirements if our service is able to accommodate. Please have discussion with the recruiting manager about your flexibility requirements.

All correspondence regarding this application will be by e-mail, please check as some emails may fall into your junk folder.

Please ensure that the references are from your most recent employer and one of these must be your direct Line Manager or Supervisor. Additionally, ensure that any gaps in your employment history are clearly indicated. Please ensure business/organisation email addresses are provided for all referees.

Barking, Havering, and Redbridge University Hospitals NHS Trust (BHRUT) uses TrustID identification technology to verify essential documents, such as passports and driving licenses. All new employees will be expected to have their original documents verified through TrustID.

In line with UKVI guidelines BHRUT is unable to provide a Certificate of Sponsorship for Band 2 or Band 3 positions.

We may close vacancies prior to the advertised closing date once a sufficient number of applications have been received and to support with streamlining the recruitment process.

Unfortunately due to the large number of applications that the Trust receives for some posts, it is not possible to reply to every unsuccessful application.

If you have not received a response within 3 weeks of the closing date of an advert, please assume that your application has been unsuccessful.

Trust buildings and grounds became fully Smoke Free on National No Smoking Day 11th March 2015. The Trust expects all staff to promote healthy living and to set good examples in their own behaviour. Those not ready to quit smoking must remain smoke free during working hours, and will not be able to smoke in Trust uniform, in Trust grounds including car parks, while driving on Trust business or take smoking breaks. Second hand smoke causes heart and lung disease, and is harmful to young children. However, disposable or rechargeable e-cigarettes (“vaping”) may be used outside hospital buildings.

We are an equal opportunity employer, welcoming applications from all sections of the community. We welcome applications from people wishing to job-share, either with or without a partner. As part of our commitment to creating fair and inclusive access to employment, applicants who identify as having a disability (as defined by the Equality Act 2010) or as a Care Leaver, and who choose to be considered under the Trust\'s Disability Confident Scheme or Care Leaver Covenant Scheme, will be shortlisted for interview if they meet the essential criteria.
We also operate strict screening procedures for posts with access to vulnerable adults and children.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people (4) in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

We have a wide range of flexible, temporary and part-time opportunities.