Band 3 Audiology Admin Receptionist
Band 3 Audiology Admin Receptionist

Band 3 Audiology Admin Receptionist

Romford Part-Time 14588 - 15112 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our friendly team as an Audiology Admin Receptionist, supporting patient services.
  • Company: Be part of Barking Havering and Redbridge University Hospitals NHS Trust, a progressive healthcare provider.
  • Benefits: Enjoy flexible working hours, a supportive environment, and opportunities for career development.
  • Why this job: Make a real impact in patient care while working in a diverse and inclusive team.
  • Qualifications: GCSEs in English and Maths, plus experience in patient-facing roles preferred.
  • Other info: Part-time role at 18.75 hours per week, ideal for work/life balance seekers.

The predicted salary is between 14588 - 15112 £ per year.

This post is only open to internal applicants. Band 3 Audiology Admin Receptionist. Main area: Audiology. Grade: Band 3. Contract: Permanent. Hours: Part time - 18.75 hours per week. Job ref: 162-7092-KK-B. Site: Audiology. Town: Romford. Salary: £14,588 - £15,112.50 per annum inclusive. Salary period: Yearly. Closing: 29/06/2025 11:00.

PEOPLE are at the HEART of everything we do. The Audiology Department are looking for a friendly and team focussed administrative receptionist to support the provision of adult audiology services. You will be joining a diverse and friendly team of audiologists, admin and management, who are all focussed on providing the best possible service to our patients.

We are looking for a good communicator with knowledge of patient administration systems, IT/spreadsheet skills and experience with patient facing interaction, especially with the hearing impaired. You are approachable, organised and able to deal with a varied workload both in a team and individually. As the post is 18.75 hours, this may suit someone looking to address work/life balance, prefer a varied working week or those looking for their next challenge.

Main duties of the job: To provide a quality audiological assessment of patients who present with hearing difficulties and to provide a comprehensive hearing aid service. This includes carrying out a range of routine audiological tests in acute, community and domiciliary settings, in accordance with the most recent national best practice guidance and protocols.

Education/Qualifications: English & Maths qualification at GCSE or equivalent grade 'C' or above.

Skills / Abilities: Evidence of team working skills and a flexible approach to work, innovation and being able to work under pressure.

Experience/Knowledge: Patient facing experience of working in a hospital or healthcare setting. Working with patients with Hearing loss.

Barking Havering and Redbridge University Hospital NHS Trust is committed to Safeguarding Children and Adults at Risk and expects all staff and volunteers to share this commitment. Safeguarding and promoting the welfare of children, young people and adults is central to the care provided by our Trust and the post holder must be aware of their responsibilities and work in line with our Trust's Safeguarding Adult and Children Procedures.

We are an equal opportunity employer welcoming applications from all sections of the community and welcomes applications from people wishing to job-share, either with or without a partner. Applicants who consider themselves to have a disability (as defined by the Equality Act 2010) will be shortlisted for interview if they meet the essential criteria.

Band 3 Audiology Admin Receptionist employer: Bhrhospitals

At Barking, Havering and Redbridge University Hospitals NHS Trust, we pride ourselves on being a supportive and inclusive employer, dedicated to the growth and well-being of our staff. Our work culture fosters collaboration and innovation, with ample opportunities for professional development and flexible working arrangements, making it an ideal environment for those seeking a meaningful career in healthcare. Located in Romford, just a short train ride from central London, our Trust offers a vibrant community atmosphere while ensuring you can easily access the capital's amenities.
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Contact Detail:

Bhrhospitals Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Band 3 Audiology Admin Receptionist

✨Tip Number 1

Familiarise yourself with the specific patient administration systems mentioned in the job description, such as Auditbase and Careflow. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Reach out to Mark Newman, the Head of Audiology, for an informal chat about the role. This can give you valuable insights into the team dynamics and expectations, making you a more informed candidate when it comes time for interviews.

✨Tip Number 3

Highlight any previous experience you have working with patients who have hearing loss. This is crucial for the role, and sharing specific examples during any discussions or interviews can set you apart from other candidates.

✨Tip Number 4

Showcase your communication skills by preparing to discuss how you've effectively interacted with diverse groups, especially those with hearing impairments. Being able to convey your approach to patient interaction will resonate well with the hiring team.

We think you need these skills to ace Band 3 Audiology Admin Receptionist

Excellent Communication Skills
Patient Administration Systems Knowledge
IT and Spreadsheet Proficiency
Experience with Patient Interaction
Organisational Skills
Ability to Work Under Pressure
Teamwork Skills
Flexible Approach to Work
Attention to Detail
Experience in Healthcare Settings
Knowledge of Audiology Services
Empathy and Understanding for Hearing Impaired Patients

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Band 3 Audiology Admin Receptionist position. Tailor your application to highlight how your skills and experiences align with the job description.

Highlight Relevant Experience: In your application, emphasise any previous experience in patient administration or healthcare settings. Mention specific systems you've worked with, such as Auditbase or Careflow, and your ability to interact with patients, especially those with hearing impairments.

Demonstrate Communication Skills: Since the role requires good communication skills, provide examples in your application that showcase your ability to communicate effectively with diverse groups, including patients and team members. This could include instances where you resolved issues or provided support.

Follow Application Instructions: Carefully read the application instructions and ensure you complete all required sections. Pay special attention to the supporting information section, where you should clearly demonstrate how you meet the criteria outlined in the person specification.

How to prepare for a job interview at Bhrhospitals

✨Show Your Communication Skills

As a Band 3 Audiology Admin Receptionist, you'll need to demonstrate excellent communication skills. Be prepared to discuss your experience in patient-facing roles and how you've effectively communicated with individuals, especially those with hearing impairments.

✨Familiarise Yourself with Patient Administration Systems

Knowledge of patient administration systems is crucial for this role. Before the interview, brush up on any relevant software you’ve used, such as Auditbase or Careflow, and be ready to explain how you've utilised these tools in previous positions.

✨Emphasise Teamwork and Flexibility

The job requires a team-focused approach. Prepare examples that showcase your ability to work collaboratively in a team environment and your flexibility in handling varied workloads. Highlight any experiences where you adapted to changing circumstances.

✨Demonstrate Your Organisational Skills

Being organised is key in this role. Think of specific instances where your organisational skills made a difference in your work. Discuss how you prioritise tasks and manage your time effectively, especially in a busy healthcare setting.

Band 3 Audiology Admin Receptionist
Bhrhospitals
Location: Romford
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