At a Glance
- Tasks: Support patient pathways in a dynamic healthcare environment while gaining valuable administrative skills.
- Company: Join a leading NHS Trust committed to improving patient care and staff development.
- Benefits: Earn a competitive salary while completing a Level 3 Business Administration Apprenticeship.
- Other info: Flexible working options available in a diverse and inclusive workplace.
- Why this job: Make a real difference in patient care and gain hands-on experience in the healthcare sector.
- Qualifications: GCSEs in English and Maths or willingness to complete Functional Skills.
The predicted salary is between 32346 - 32346 £ per year.
An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join our Gastroenterology team as an apprentice patient pathway administrator. Alongside the job role, you will be completing the Business Administration Level 3 Apprenticeship. If you already hold this qualification at Level 3 or above, then you are not eligible to apply.
The ideal candidate will have a background working within the NHS or Healthcare Services and proven experience in a similar role. This is a key operational role responsible for coordinating patient pathways from referral through investigation, treatment, follow-up and discharge. You will proactively manage waiting lists, support Referral to Treatment (RTT) standards, coordinate outpatient appointments, monitor patient pathways and work closely with consultants, nurses and operational teams to ensure patients receive timely, high-quality care.
A flexible working attitude is desired, along with the ability to work to ever-changing demands and priorities. The workload is challenging and varied; therefore you must be able to prioritise your work with minimal supervision, as well as working as part of a team.
To be eligible for an Apprenticeship you must meet the following criteria:
- Be 16 years old or over (NOTE: make this 18 or over for clinical vacancies)
- Have the right to work in the UK with a Visa that covers the duration of the apprenticeship
- Have been ordinarily resident in the UK for the past 3 years
Main duties of the job:
- Provide day-to-day administrative support to the Gastroenterology service and the Clinical Diagnostic Unit.
- Contribute to Trust KPIs, primarily 18-week referral to treatment targets.
- Validate and monitor the Trust’s performance against referral to treatment standards.
- Ensure patients receive treatment within the required timescales through tracking and auditing of elective care patient pathways.
- Support the trust in maintaining and improving patient pathway from referral to treatment by collecting, processing and actively seeking solutions to ensure that each patient is managed throughout their pathway in line with national and local targets.
Education/Qualifications:
- GCSEs at Grade C/4 or above, including English and Mathematics or willingness to complete Functional Skills
- Experience using Cerner, eRS or other NHS patient administration systems.
Skills/Abilities:
- Excellent organisational, communication and IT skills, with the ability to manage a high-volume workload, prioritise competing demands and maintain data quality.
Experience/Knowledge:
- Previous experience in an administrative role
- Some knowledge of Referral to Treatment (RTT), patient pathway management and NHS access standards.
We welcome applications from candidates seeking flexible working or job sharing where service needs allow.
BHRUT is committed to creating an inclusive workplace and welcomes applications from all sections of the community.
Band 3 Apprentice Patient Pathway Administrator in Romford employer: BHR Hospitals
BHRUT in Romford is an outstanding employer, offering a supportive and inclusive work culture that prioritises compassionate leadership and patient-centred care. With a strong focus on employee growth and development, you will have the opportunity to drive clinical quality and governance while working alongside dedicated multidisciplinary teams in a dynamic healthcare environment. Join us to make a meaningful impact in Women's Health and be part of a Trust that values your contributions and fosters professional advancement.
