At a Glance
- Tasks: Welcome clients, demonstrate products, and ensure a top-notch customer experience every Sunday.
- Company: Join Tom Howley Kitchen, a premium kitchen retailer with a focus on luxury service.
- Benefits: Enjoy 22 days holiday, pension scheme, and access to wellness resources.
- Other info: Flexible part-time role with opportunities for personal growth in a luxury setting.
- Why this job: Be part of a brand that values client relationships and offers a dynamic retail environment.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Sunday Showroom Advisor
Tom Howley Kitchen (part of the BHID Group) is a premium kitchen retailer where we entertain friends, welcome family and help clients feel at home. We are looking to recruit a
Sunday Showroom Advisor to work part‑time, every Sunday.
The role is to represent the Tom Howley brand, support the Showroom Manager and ensure our discerning clients receive the highest level of customer service.
We ask clients not what they want in their kitchens, but what they use their kitchens for, and the Advisor will demonstrate each kitchen product, ask the right questions and ensure clients have all the answers before speaking to a designer.
Responsibilities
- Greet prospective clients in a friendly and professional manner.
- Provide a thorough showroom product demonstration and qualify enquiries before passing client details to a designer.
- Keep the showroom clean and tidy, ensuring displays and samples are in excellent condition.
- Carry out general administration tasks, including updating showroom footfall and recording client information.
- Personal Qualities
- Articulate, diligent and flexible with a strong track record in retail or showroom environments.
- Experience working with discerning clients and a similar luxury retail or showroom setting.
- Target‑driven retail experience.
- Strong organisational skills.
- Impeccable personal appearance.
- Personable, friendly and confident with a can‑do attitude.
- IT literate, experienced with Microsoft Outlook, Excel and Word.
Benefits
- 22 days plus bank holidays, rising with service (FTE).
- Contractual pension.
- BHID Connect – save money on everyday spending at up to 770 retailers.
- Wellbeing centre – exercise videos, mindfulness tools, nutritional and financial advice.
- Employee Assistance Programme – access to 24/7 counselling and support helpline.
- Healthcare Cashplan – savings on everyday medical, dental and optical costs via Westfield Health.
- Cycle to Work Scheme.
- Employee Mortgage Services – access to mortgage advice and education services via Charles Cameron.
- #J-18808-Ljbffr
Sunday Showroom Advisor - Harrogate employer: BHID
At Tom Howley, we pride ourselves on being a leading employer in the bespoke kitchen industry, offering a dynamic work environment where creativity and precision thrive. Our Technical Team enjoys flexible working hours, comprehensive training, and ample opportunities for career progression, all while contributing to the craftsmanship of our UK-manufactured furniture. With a strong focus on employee wellbeing and a supportive culture, we ensure that our team members feel valued and empowered to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Sunday Showroom Advisor - Harrogate
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like BHID, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like BHID!
We think you need these skills to ace Sunday Showroom Advisor - Harrogate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at BHID, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at BHID and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show BHID that you’re ready to jump in and contribute right away!
How to prepare for a job interview at BHID
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
