Bank level 6 Single Point of Access Clinician in Birmingham

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Bank level 6 Single Point of Access Clinician

Main area Urgent Care Nursing Grade Bank Level 6 Contract Bank Hours Flexible Job ref 820-1009828DN-BANK-OCT3

Site Various Town Birmingham Salary £21.97 per hour (inc. WTD pay) + enhancements Salary period Hourly Closing 29/10/2026 23:59

Job overview

An exciting opportunity has arisen for a Bank Band 6 Single Point of Access Clinician to join the Single Point of Access service at Priestley Wharf. The postholder will provide expert clinical triage and assessment for patients with acute and long-term conditions, helping to prevent avoidable hospital admissions and support safe, timely discharge from hospital.

Working autonomously within agreed pathways, you will collaborate with patients, carers, multidisciplinary teams, GPs, hospital clinicians, local authorities and other health and social care partners. The role requires flexible working across a seven-day service, with shifts currently operating between 08:00 and 20:00.

Main duties of the job

You will:

• Undertake complex clinical triage and assessment using a range of consultation methods.
• Take effective clinical histories, identify red flags and escalate concerns promptly.
• Use clinical judgement and evidence-based triage tools to determine the most appropriate care pathway.
• Initiate investigations, interpret diagnostic results and plan, manage and evaluate care where appropriate, with support from senior clinicians.
• Make referrals for medical assessment and diagnostic procedures within agreed pathways.
• Signpost and refer patients to appropriate health and social care services to reduce unnecessary A&E attendances and hospital admissions.
• Support safe discharge into community settings.
• Communicate complex and sensitive information clearly and compassionately to patients, carers, families and professionals.
• Maintain accurate, complete and contemporaneous clinical records.
• Contribute to safeguarding, infection prevention, clinical governance, audit and service improvement.
• Deputise for the Band 7 Practitioner and support the day-to-day organisation of service delivery when required.

Working for our organisation

BCHC provide high quality community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in people’s homes and in over 200 healthcare settings for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services. One of our key objectives is to be ‘a great place to work’ enabling everyone within the organisation to be the best that they can be.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Also ensure all sections of the application form are completed fully; particularly that you provide full details of all referees including business email address, telephone contact details and postal address.

Detailed job description and main responsibilities

Key responsibilities include:

• Delivering safe, evidence-based clinical assessment and triage.
• Recognising deterioration, clinical risk and red-flag symptoms and taking appropriate action.
• Balancing patient safety, clinical guidance and individual patient preferences.
• Working collaboratively with patients and their families to promote independence and develop appropriate care plans.
• Coordinating referrals and access to community, medical and diagnostic services.
• Communicating effectively with internal and external stakeholders and ensuring clinical information is shared promptly and securely.
• Managing anxious or distressed callers with compassion, active listening and clear, jargon-free communication.
• Safeguarding children and adults at risk and reporting concerns immediately.
• Maintaining confidentiality and complying with information governance and data protection requirements.
• Recording clinical assessments, decisions and care accurately and entering activity data within agreed timescales.
• Undertaking direct patient care within the postholder’s scope of practice.
• Rotating into clinical teams periodically to maintain current knowledge of community services and face-to-face clinical practice.
• Participating in clinical supervision, reflective practice, audits, surveys, quality initiatives and the development of clinical guidelines.
• Supporting improvements to clinical practice, policies and service processes.
• Providing cover for colleagues and deputising for the Band 7 Practitioner when required.
• Supporting colleagues through professional advice, coaching, mentoring and appropriate training.
• Reporting incidents and concerns relating to patient care, health and safety or service delivery.
• Completing mandatory training and maintaining professional registration and competence.
• Using equipment and Trust resources safely, responsibly and sustainably.
• Working flexibly across Trust sites, weekends and bank holidays as required by the service rota.

Qualifications / Training

• Qualifications / Training

Experience

• Experience

Other job requirements/Skills

• Other job requirements/Skills
• Without justifiable acknowledgement, no gaps in employment and/or no period of time not in healthcare over 18 months
• Driving Licence and Access to Vehicle

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link , will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.

All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.

The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.

We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.

We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

DBS Costs

Please be aware that all new employees starting work with the Trust will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary in 3 payments over a 3-month period once you start employment. By applying for this role, you are agreeing to these deductions being made. The charges for the DBS include the administration fee. The total costs are £26.40 for a standard check and £54.40 for an enhanced check. The level of check will be determined by the post you are applying for. For bank Workers the full cost of the DBS check (…)

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust（BCHC）supports a variety of flexible working practices and…

In accordance with the NHS People Promise, the Trust is committed ...

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, ...

Benefits of working for us:

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) Order 2020 and it will be necessary for a submission.

Application numbers

Birmingham Community Healthcare NHS Trust
3, Priestley Wharf
Holt Street
Birmingham Science Park
B7 4BN

Office hours: Monday to Friday: 8.30 am - 5.00 pm

Our patients and their carers and families are the reason we’re here, so we want to hear your views…

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