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- Tasks: Drive operational excellence and implement innovative warehouse technologies for peak performance.
- Company: Join B&H Worldwide, the world’s Best in Class Global Aerospace Logistics Company.
- Benefits: Enjoy 25 days holiday, private health insurance, and ongoing training opportunities.
- Other info: Flexible work environment with global travel opportunities and a commitment to diversity.
- Why this job: Make a real impact in logistics while growing your career with an award-winning team.
- Qualifications: 5 years in warehouse operations and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
The Global Institute of Logistics has named B&H Worldwide as the world’s Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide our employees with a rewarding, safe and empowered environment that fosters high standards. Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry.
Our Mission To support our customers with consistent, dependable, competitive and innovative logistics solutions which powers their business.
Our Vision To be the most respected, valued, passionate and entrusted leader in global aerospace logistics.
Opportunity
The Warehouse Optimisation & Product Manager is responsible for driving operational excellence through process improvement, data-led decision-making, and the implementation of innovative warehouse technologies (e.g., WMS, automation, analytics platforms). This hybrid role combines operational efficiency with product ownership - ensuring warehouse workflows, systems, and teams operate at peak performance to achieve business goals. The position plays a key role in maintaining B&H’s industry-leading warehouse service offering across our global network, delivering measurable value and exceptional results for our clients.
Location: B&H Worldwide office, London
Line Manager: VP of Global Operations
Working Pattern: 40 hours per week, Monday to Friday
Key Role Accountabilities
- Operational Efficiency Analyse current warehouse processes (receiving, picking, packing, shipping, inventory control) to identify inefficiencies and bottlenecks. Develop and implement strategies to improve throughput, accuracy, and cost-effectiveness. Lead continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies. Establish, monitor, and refine KPIs such as order accuracy, pick rate, fulfilment time, and space utilisation. Standardise operational best practices and SOPs across all warehouse locations. Develop slotting and storage strategies in conjunction with the use of storage media to maximise storage density and operational efficiency.
- Warehouse Management Systems and Technology Own the roadmap, implementation, and optimisation of warehouse management and automation systems (WMS, ERP integrations, dashboards, robotics). Collaborate with internal IT and external vendors to design scalable, efficient, and tailored technology solutions. Gather and translate operational feedback into actionable system improvements and feature development. Lead system testing, training, and change-management activities to ensure smooth adoption and measurable ROI. Maintain strong knowledge of WMS platforms (e.g., SAP, Oracle, Manhattan) and inventory control systems. Leverage digital tools to improve processes, reporting, and customer service. Deliver short-term warehouse solutions tailored to aviation customers.
- Data & Reporting Establish, monitor, and refine KPIs (e.g., order accuracy, pick rate, fulfilment time, space utilisation). Design and maintain analytics dashboards and reports to monitor performance against key metrics. Conduct root-cause and trend analyses to identify operational risks and opportunities. Deliver regular insights and recommendations to leadership, enabling strategic decision-making and continuous optimisation.
- Customer Partner with Customer Solutions Teams to deliver comprehensive and compelling RFQ responses. Translate customer requirements into tailored operational and technology-based solutions. Collaborate with IT to integrate customer-driven technology initiatives. Attend Customer QBRs to present performance data, discuss continuous improvement initiatives, and identify cost-saving opportunities. Drive new business and warehouse utilisation. Partner with cross-functional teams (Customer Solutions, Operations, Transport, and IT) to align on efficiency and technology goals. Lead workshops and training sessions to embed a culture of continuous improvement within warehouse teams. Act as the bridge between warehouse operations, technology, and product development. Mentor and develop staff in the use of analytics and data-driven decision-making. Manage warehouse teams, including supervisors and shift leaders, ensuring alignment with operational standards. Drive standardisation of processes and best practices across multiple international sites. Promote strong communication, engagement, and team performance.
Your Experience
- Bachelor’s degree in Supply Chain Management, Operations, Engineering, or a related field.
- Minimum 5 years’ experience in warehouse operations, logistics, or supply chain management.
- Proven success in process improvement and/or warehouse systems management.
- Track record of implementing automation, WMS, or efficiency-driven technologies.
- Proficiency in data analytics tools and project management methodologies.
- Strong analytical and problem-solving skills with a data-driven mindset.
- In-depth understanding of warehouse workflows, logistics, and operational optimisation.
- Hands-on experience with WMS, ERP, and business intelligence tools (e.g., Power BI, Tableau).
- Excellent communication, stakeholder engagement, and presentation skills.
- Ability to lead cross-functional projects across technical and non-technical teams.
- Knowledge of Lean, Six Sigma, or related continuous improvement frameworks (certification preferred).
- Certifications in APICS (e.g., CPIM, CSCP)
- Strong project and change management experience (Agile, PMP, or Prince2 desirable).
- Flexible and adaptable with the ability to travel globally if required.
What We Offer:
- Generous holiday with 25 days per year, plus UK public holidays and an additional day for your birthday.
- Contributory pension scheme, private health insurance and life assurance.
- Employee Assistance Programme.
- Free on-site parking.
- Opportunity to grow expertise through ongoing coaching, training and development sessions.
B&H Worldwide are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all team members. If you do require any reasonable adjustments or support during the application process; please contact.
Warehouse Efficiency Manager employer: B&H Worldwide
Contact Detail:
B&H Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Efficiency Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry, especially those who work at B&H Worldwide. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by diving deep into B&H's values and mission. Show us how your experience aligns with our goals in operational excellence and innovation. Tailor your answers to reflect our commitment to high standards and customer satisfaction.
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! Bring examples of past successes in warehouse optimisation or process improvements. We love seeing data-driven results that showcase your impact in previous roles.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our award-winning team at B&H Worldwide.
We think you need these skills to ace Warehouse Efficiency Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in warehouse operations and logistics. We want to see how your skills align with our mission of operational excellence!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve improved processes or implemented new technologies. We love seeing measurable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points for easy reading and make sure to address all key requirements from the job description. We appreciate clarity!
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at B&H Worldwide
✨Know Your Warehouse Processes
Before the interview, brush up on your knowledge of warehouse operations, especially the processes mentioned in the job description like receiving, picking, packing, and shipping. Be ready to discuss specific examples of how you've improved these processes in the past.
✨Showcase Your Data Skills
Since this role involves data-led decision-making, prepare to talk about your experience with data analytics tools. Bring examples of how you've used data to drive operational improvements or efficiencies in previous roles.
✨Familiarise Yourself with Technologies
Make sure you understand the warehouse management systems (WMS) and technologies mentioned, such as SAP or Oracle. If you have experience with these systems, be prepared to discuss how you've implemented or optimised them in your past roles.
✨Demonstrate Continuous Improvement Mindset
The company values continuous improvement, so come equipped with examples of how you've applied Lean, Six Sigma, or Kaizen methodologies in your work. Highlight any successful initiatives you've led that resulted in measurable improvements.