Group Trade Compliance & Quality Manager
Group Trade Compliance & Quality Manager

Group Trade Compliance & Quality Manager

Full-Time 60000 - 75000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive trade compliance and quality initiatives in a fast-paced logistics environment.
  • Company: Join B&H Worldwide, the leading name in global aerospace logistics.
  • Benefits: Enjoy competitive salary, health insurance, and ongoing training opportunities.
  • Other info: Dynamic role with opportunities for travel and professional development.
  • Why this job: Make a real impact in a respected company while growing your career.
  • Qualifications: Experience in logistics or trade compliance and strong communication skills required.

The predicted salary is between 60000 - 75000 £ per year.

About B&H Worldwide

The Global Institute of Logistics has named B&H Worldwide as the world’s Best in Class Global Aerospace Logistics Company. As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide our employees with a rewarding, safe and empowered environment that fosters high standards. Working at B&H Worldwide you will have the opportunity to grow your career supported by an award-winning team and industry.

Our Mission: To support our customers with consistent, dependable, competitive and innovative logistics solutions which powers their business.

Our Vision: To be the most respected, valued, passionate and entrusted leader in global aerospace logistics.

The Opportunity: This is a group functional role that is responsible for assisting all aspects of trade compliance and quality. The role-holder will support our global operating entities to drive a compliant, qualitative and service orientated approach which will underpin B&H’s ambitious growth plans and Best in Class service. This includes assisting in maintaining and extending our EN 9120:2018 / ISO 9001:2015 certification.

Line Manager: Group Head of Trade Compliance & QHSE

Location: London, UK

Conditions: Full Time (Monday to Friday)

Key Role Accountabilities:

  • Trade Compliance: Support the team to ensure that each region meets all local and international regulations relating to trade compliance. Liaising with the appropriate regulatory bodies in each region. Including control and oversight of all Trade Compliance subjects, such as:
  • Import and Export Customs Entries
  • Warnings, Fines and Penalties
  • Internal Audits
  • External audits and communication with the relevant regulatory bodies
  • Denied Party Screening
  • KYC Forms
  • Powers of Attorney
  • Assist with the training and maintenance of trade compliance subjects, including but not limited to:
    • Commodity Codes
    • Dangerous Goods
    • Imports and Exports
    • Incoterms
    • Export Licences
    • ITAR
    • Customs Schemes
  • This role may involve travel to other B&H Worldwide offices and customer sites.
  • Support the department in helping the business expand into other industry sectors.
  • Quality: QMS (EN 9120:2018): Assisting with a consistent approach to QMS and its deployment. This includes the documentation of policy and key procedures.
  • Auditing: Assisting with all audit activity, including but not limited to:
    • Internal Accreditations with external accreditation bodies: IS09001, AS09120
    • Internal Audits with each region
    • External Customer Audits – including audits conducted by customers and by external bodies (Example – ASA100 Audits)
  • Risk Management: Support regional management teams with the identification, assessment, and prioritization of risks. Evaluate the appropriateness of risk plans and monitor their effectiveness. Develop and maintain business continuity plans for all B&H offices.
  • Business Continuity: Assist with any activity relating to our business continuity program, including but not limited to emergency response plans and crisis management tests.
  • CARS (Corrective Action Reports): Support the team with CAR processes, training and KPI’s.
  • Culture: Embed a culture throughout the organisation where compliance and quality is central to everything we do. Lead on internal training initiatives that focus on driving a customer first ethos.
  • Process Improvement: Effectively communicate on performance to the senior management team, identifying areas of success and potential improvement. Drive an operational process excellence mindset across the operations team where process optimization, continual improvement and productivity are vital. Overall responsibility for new processes and changes to existing process designs in line with group methodology. Reduce the cost to serve whilst increasing scale/capacity.
  • Health and Safety: Assist with ad-hoc health and safety tasks as and when required to ensure the company is safe and compliant to all relevant regulations.
  • Your Experience:

    • Proven experience in a customer-facing, fast-paced environment, ideally with Operational leadership within logistics / air freight industry.
    • Natural influencer with the ability to connect with all levels of the business.
    • Experience in working in trade compliance / audit environments.
    • Excellent skills in building relationships and developing partnerships across multiple stakeholders and with customers.
    • Be an excellent communicator with the ability to confidently and credibly engage with employees, customers and other external partners and not afraid to ask for information, when required.
    • Self-starter and ability to challenge the status quo.
    • Excellent time management skills with the ability to work without continuous supervision and close attention to detail.
    • Excellent IT skills, including Microsoft Office suite and project management, with the ability to produce presentations, analyse and report on data and make recommendations.
    • Be flexible and have a hands-on approach with the ability to take ownership of queries and see them through to completion.
    • Highly organised, with the ability to prioritise and manage multiple tasks simultaneously and meet deadlines.
    • Proven record of being responsive and innovative.
    • Have the ability to work under pressure in fast paced changing environment.
    • Advanced problem-solving skills.
    • Able to operate at both strategic as well as at a tactical / day to day level.
    • Strong analytical skills to be able to assess complex data quickly and propose solutions to satisfy both the customer and B&H’s objectives.
    • Lead auditor qualification, desirable.

    What We Offer:

    • Competitive salary.
    • Contributory pension scheme, private health insurance and life assurance.
    • Employee Assistance Programme.
    • Free on-site parking.
    • Opportunity to grow expertise through ongoing coaching, training and development sessions.

    B&H Worldwide are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all team members. If you do require any reasonable adjustments or support during the application process; please contact [email protected]

    Group Trade Compliance & Quality Manager employer: B&H Worldwide

    B&H Worldwide is an exceptional employer, offering a dynamic and empowering work environment in London, where employees are encouraged to grow their careers within the award-winning global aerospace logistics sector. With a strong commitment to employee development, competitive benefits including a contributory pension scheme and private health insurance, and a culture that prioritises compliance and quality, B&H Worldwide stands out as a leader in fostering a supportive and inclusive workplace for all team members.
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    Contact Detail:

    B&H Worldwide Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Group Trade Compliance & Quality Manager

    ✨Tip Number 1

    Network like a pro! Reach out to people in the aerospace logistics industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.

    ✨Tip Number 2

    Prepare for interviews by researching B&H Worldwide inside out. Know their mission and values, and think about how your experience aligns with their goals. Show them you’re not just another candidate!

    ✨Tip Number 3

    Practice your answers to common interview questions, but keep it natural. We want you to sound confident and genuine, not like a robot reciting a script. Be yourself!

    ✨Tip Number 4

    Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!

    We think you need these skills to ace Group Trade Compliance & Quality Manager

    Trade Compliance
    Quality Management Systems (QMS)
    ISO 9001
    EN 9120:2018
    Auditing
    Risk Management
    Business Continuity Planning
    Corrective Action Reports (CARs)
    Process Improvement
    Customer Relationship Management
    Analytical Skills
    Communication Skills
    Project Management
    Time Management
    Problem-Solving Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Group Trade Compliance & Quality Manager role. Highlight your experience in trade compliance, quality management, and any relevant certifications to catch our eye!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a perfect fit for B&H Worldwide. Don’t forget to mention how you can contribute to our mission and vision.

    Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Use numbers and examples to illustrate how you've improved processes or ensured compliance in previous positions. We love seeing results!

    Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people. Plus, we can’t wait to see what you bring to the table!

    How to prepare for a job interview at B&H Worldwide

    ✨Know Your Compliance Stuff

    Make sure you brush up on trade compliance regulations and quality management systems like EN 9120:2018 and ISO 9001:2015. Being able to discuss these in detail will show that you're not just familiar with the terms, but that you understand their importance in the logistics industry.

    ✨Showcase Your Problem-Solving Skills

    Prepare examples of how you've tackled complex issues in previous roles, especially in fast-paced environments. Highlight your analytical skills and how you've used them to propose effective solutions that align with both customer needs and company objectives.

    ✨Demonstrate Your Communication Prowess

    Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Think of scenarios where you've successfully built relationships or influenced decisions, and be ready to share those stories during the interview.

    ✨Be Ready for Scenario Questions

    Expect questions that put you in hypothetical situations related to trade compliance and quality management. Prepare to discuss how you would handle audits, risk assessments, or process improvements, showcasing your strategic thinking and hands-on approach.

    Group Trade Compliance & Quality Manager
    B&H Worldwide

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