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- Tasks: Join us as a Casual Play and Bounce Assistant, ensuring fun and safety for all visitors.
- Company: BH Live is a charity focused on community health and wellness through engaging activities.
- Benefits: Enjoy flexible hours, onsite parking, and opportunities for training and development.
- Why this job: Be part of a vibrant team creating memorable experiences for children and families.
- Qualifications: Teamwork experience and excellent communication skills are essential; must work varied hours.
- Other info: Work in an exciting environment with a mission to positively impact the community.
Site Location: Exploria - Pyramids – Portsmouth
Salary: Up to £12.21 per hour
Contract Type: Casual
The role:
BH Live is recruiting for Casual Play and Bounce Assistants to join our team at Exploria. Exploria has been created with a tantalising sense of wonder and extreme fun across three connected worlds to give children enough action to keep them going all day, every day. You will provide a safe and enjoyable customer experience to visitors within the Play and Bounce area and be available to work on a rota basis. Due to the nature of our business, there will be a requirement to work during the day, as well as weekends, bank holidays and early evenings.
You will:
- Provide excellent customer service.
- Act as a brand ambassador for BH Live and Play and Bounce.
- Create a sense of fun and excitement for all our users.
- Host and support children’s parties.
- Meet and greet customers, provide advice on our activities, confirm and take bookings.
- Ensure health and safety standards are complied with.
You will need:
- Experience working as part of a team.
- To be a confident communicator who provides great customer service.
- To be able to work during the day, weekends, bank holidays and evenings on a rota basis.
We offer:
- Onsite parking.
- Training and development opportunities.
- Casual working hours, including weekends, bank holidays and evenings.
About us:
Champions of community engagement, health and wellness across Dorset, Hampshire, and London. BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities, BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all. With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves. BH Live was established in 2010.
To apply:
Applications to be made via our careers site: bhlive.org.uk/careers. BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
Southsea - Casual Play and Bounce Assistant employer: BH Live
Contact Detail:
BH Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Southsea - Casual Play and Bounce Assistant
✨Tip Number 1
Familiarise yourself with Exploria and its offerings. Understanding the different activities and experiences available will help you engage with customers effectively and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Highlight your experience in customer service roles, especially those involving children or family-oriented environments. Be ready to share specific examples of how you've created fun and safe experiences for kids in previous jobs.
✨Tip Number 3
Prepare to discuss your availability openly. Since the role requires working on weekends and bank holidays, showing flexibility and a willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in past roles. This is crucial as the position involves working closely with a team to ensure a great experience for visitors.
We think you need these skills to ace Southsea - Casual Play and Bounce Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Casual Play and Bounce Assistant. Tailor your application to highlight relevant experience and skills that match what BH Live is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and teamwork. Highlight any previous roles that involved working with children or in a leisure environment, as this will be particularly relevant.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Exploria and how you can contribute to creating a fun and safe environment for children.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at BH Live
✨Show Your Enthusiasm for Fun
Since the role is all about creating a fun and exciting environment for children, make sure to express your passion for working with kids and your understanding of what makes play enjoyable. Share any relevant experiences that highlight your ability to engage and entertain.
✨Demonstrate Customer Service Skills
As a Casual Play and Bounce Assistant, excellent customer service is key. Prepare examples of how you've provided outstanding service in previous roles. Think about times when you went above and beyond to ensure a positive experience for customers.
✨Highlight Teamwork Experience
This position requires working as part of a team, so be ready to discuss your experience collaborating with others. Share specific instances where you contributed to a team goal or helped resolve conflicts, showcasing your ability to work well with colleagues.
✨Understand Health and Safety Standards
Familiarise yourself with basic health and safety protocols, especially those relevant to children's activities. During the interview, mention your commitment to maintaining a safe environment and any past experiences where you ensured compliance with safety standards.
