At a Glance
- Tasks: Supervise pool activities and ensure customer safety while providing excellent service.
- Company: Join BH Live, a vibrant leisure centre in Southampton focused on health and wellbeing.
- Benefits: Enjoy competitive pay, gym membership, training opportunities, and a supportive work environment.
- Other info: Flexible hours including weekends and evenings, with opportunities for career growth.
- Why this job: Make a difference by keeping people safe and promoting fun in the water!
- Qualifications: NPLQ qualification and a confident swimmer with great customer service skills.
The predicted salary is between 26510 - 26510 £ per year.
Site Location: BH Live Active, Bitterne
Geographical Location: Southampton
Salary: up to £26,510 per annum
Hours: 40 hours per week
Contract Type: Permanent
The role: BH Live is recruiting for a full time NPLQ qualified Lifeguard to join our team at BH Live Active, Bitterne in Southampton. Bitterne Leisure Centre is a multi-complex facility, offering activities for visitors of all ages and abilities to help improve health and wellbeing. Swimming lessons and sessions take place regularly across a 25m main pool (complete with a water slide) and a 10m learner pool.
You will:
- Work poolside and be the main point of contact for our customers.
- Ensure our customers are kept safe and comply with the centre rules.
- Erect, dismantle and move equipment.
- Clean the centre and equipment.
- Be vigilant and supervise people who are using the pool and centre facilities.
You will need:
- Your NPLQ qualification
- Satisfactory DBS Clearance
- Be a confident swimmer
- To keep calm under pressure and have good initiative
- The ability to concentrate whilst working poolside
- Great customer service skills
- To be available to work hours aligned to the centre's opening hours, including weekends, evenings and bank holidays.
- Be willing to work at other local sites.
Due to the nature of our business hours of work will include weekends, bank holidays and evenings. BH Live is committed to safeguarding and promoting the welfare of children and vulnerable adults. Rigorous checks will be made of the successful applicant’s background credentials, including referencing and an enhanced DBS checks.
We offer:
- Onsite parking
- Training and development opportunities
- BH Live Active - Gym membership
- Health cash plan
- Employee Assistance programme
- Company pension matched up to 6% contributions
- Colleague discount on food and drink
- Colleague recognition
- Birthday / Celebratory day off
- Loyalty Rewards
Lifeguard in Southampton employer: BH Live
BH Live is an exceptional employer, offering a vibrant work culture at the Bitterne Leisure Centre in Southampton, where you can make a real difference in the community by ensuring the safety and enjoyment of our visitors. With competitive salaries, comprehensive training and development opportunities, and a range of benefits including gym membership and a health cash plan, we prioritise employee wellbeing and growth. Join us to be part of a dedicated team that values recognition and rewards hard work, all while enjoying the dynamic environment of a multi-complex facility.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard in Southampton
✨Tip Number 1
Get to know the facility! Before your interview, swing by BH Live Active, Bitterne. Familiarise yourself with the layout and services offered. This shows initiative and helps you feel more confident when discussing how you can contribute.
✨Tip Number 2
Brush up on your customer service skills! As a lifeguard, you'll be the main point of contact for customers. Think about examples from your past experiences where you've provided excellent service and be ready to share them during your chat.
✨Tip Number 3
Practice your calmness under pressure! Lifeguarding can be intense, so consider scenarios where you had to stay cool. Share these stories in your interview to demonstrate your ability to handle stressful situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the BH Live team. Don’t forget to highlight your NPLQ qualification and any relevant experience!
We think you need these skills to ace Lifeguard in Southampton
Some tips for your application 🫡
Show Off Your NPLQ Qualification:Make sure to highlight your NPLQ qualification right at the start of your application. We want to see that you’re certified and ready to jump in, so don’t be shy about it!
Customer Service is Key:Since you'll be the main point of contact for our customers, let us know about your customer service skills. Share any experiences where you’ve gone above and beyond to help someone out.
Be Clear About Your Availability:We need someone who can work flexible hours, including weekends and bank holidays. Make sure to mention your availability in your application so we know when you can join us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re keen to be part of the BH Live team!
How to prepare for a job interview at BH Live
✨Know Your Stuff
Make sure you brush up on your NPLQ knowledge and any relevant lifeguarding protocols. Familiarise yourself with the specific rules and regulations of BH Live Active, as well as the facilities they offer. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
As a lifeguard, you'll be the main point of contact for customers. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve had to deal with difficult customers or ensure their safety while maintaining a friendly atmosphere.
✨Stay Calm Under Pressure
Lifeguarding can be intense, so be ready to discuss how you handle stressful situations. Share specific examples from your past experiences where you’ve had to keep your cool and make quick decisions. This will demonstrate your ability to concentrate and act decisively when it matters most.
✨Be Flexible and Available
Since the role requires working evenings, weekends, and bank holidays, be prepared to discuss your availability. Show that you're willing to adapt and work at other local sites if needed. This flexibility is key to fitting into the team and meeting the centre's needs.
