At a Glance
- Tasks: Oversee daily operations, ensuring safety and excellent customer service at the leisure centre.
- Company: Join BH Live, a leading leisure provider in Southampton.
- Benefits: Enjoy gym membership, health cash plan, and pension contributions.
- Why this job: Make a difference in your community while managing fun activities and classes.
- Qualifications: Operational experience in leisure centres and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
BH Live is seeking a Duty Manager at Chamberlayne Leisure Centre in Southampton. You will be responsible for overseeing daily operations, ensuring safety, cleanliness, and excellent customer services, which include managing group exercise classes and other activities.
Ideal candidates should have operational experience in leisure centres, strong communication skills, and a customer-focused approach.
Benefits include gym membership, health cash plan, and company pension contributions.
Leisure Centre Operations Supervisor - Safety & Service in Southampton employer: BH Live
BH Live is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture at the Chamberlayne Leisure Centre in Southampton. With benefits such as gym membership, a health cash plan, and pension contributions, employees are supported both personally and professionally, while opportunities for growth within the leisure industry abound, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Centre Operations Supervisor - Safety & Service in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the leisure industry, especially those who work at BH Live or similar centres. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers, be ready to discuss your operational experience in leisure centres. Share specific examples of how you've ensured safety and excellent customer service in past roles.
✨Tip Number 3
Be proactive! If you see a job opening that fits your skills, don’t just apply through the usual channels. Head over to our website and apply directly – it shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the interview! Research BH Live and their values, especially around safety and customer service. Think about how your experience aligns with their mission and be ready to share your vision for enhancing operations at the leisure centre.
We think you need these skills to ace Leisure Centre Operations Supervisor - Safety & Service in Southampton
Some tips for your application 🫡
Show Your Passion for Leisure:When writing your application, let your enthusiasm for the leisure industry shine through. We want to see how much you care about providing excellent service and ensuring safety in a leisure centre environment.
Highlight Relevant Experience:Make sure to detail any operational experience you've had in leisure centres. We’re looking for candidates who can demonstrate their skills in managing daily operations and customer interactions effectively.
Communicate Clearly:Strong communication skills are key for this role. Use clear and concise language in your application to show us that you can convey information effectively, just like you would with customers and team members.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at BH Live
✨Know Your Operations
Familiarise yourself with the daily operations of a leisure centre. Be ready to discuss how you would ensure safety and cleanliness while managing group exercise classes. Showing that you understand the ins and outs of the role will impress the interviewers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for customers, as this aligns perfectly with the customer-focused approach they’re looking for.
✨Communication is Key
Brush up on your communication skills. Practice articulating your thoughts clearly and confidently. You might be asked how you would handle conflicts or communicate with staff and customers, so have some strategies in mind.
✨Show Enthusiasm for Health and Fitness
Express your passion for health and fitness during the interview. Share any personal experiences or interests related to leisure activities. This will help demonstrate that you’re not just qualified but genuinely excited about the role and the environment.
