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- Tasks: Lead a vibrant team to ensure safe and engaging recreation activities.
- Company: Join BH Live, a charity dedicated to community health and wellness.
- Benefits: Enjoy onsite parking, training opportunities, and a health cash plan.
- Other info: Flexible shifts include evenings and weekends; perfect for students seeking hands-on experience.
- Why this job: Make a positive impact in your community while developing leadership skills.
- Qualifications: First aid certification and customer service experience required; pool qualifications are a plus.
The predicted salary is between 22715 - 33500 £ per year.
Job Description
Salary: £26,715 per annum
Hours: 37 hours per week
Contract Type: Permanent
The role:
BH Live is recruiting for a full time Recreation Team Leader to assist our Customer Operations Managers at BH Live Active, Pelhams. A vibrant community hub, the team at Pelhams works closely with the local community and health groups to provide fitness and social activities for all. Swimming facilities include two pools with lane swimming, public swim sessions, pool-based classes, fun for young people, lessons and more. There is also a sauna for post-workout relaxation.
Hours of work will be on shift rota basis that is aligned to the centres opening hours and will include working evenings, weekends and bank holidays.
You will:
- Assist the Customer Operations Manager in the supervision and direction of all Recreation Assistants on duty to ensure a safe and smooth implementation of the Pelhams programme.
- Ensure the Centre is operating to a safe and high standard.
- Supervise the public during their participation of the Centre\’s programme, ensuring their safety and compliance with Centre rules.
- Assist with training of new team members and ongoing training and development of the team.
- Assist with compliance for the centre, for example legionella management.
To be successful you will need:
- First aid at work certificate
- Experience of working in a customer facing role
- To be calm and level headed under pressure
- It is also desirable that you have your National Pool Supervisor and Pool Plant Operators Qualification
Please click here to view the full job description for more details on this role.
We offer:
- Onsite parking
- Training and development opportunities
- Health cash plan
- Employee Assistance
- Company pension matched up to 6% contributions
- Colleague discount on food and drink
- Colleague recognition
- Birthday / Celebratory day off
- Loyalty Rewards
About BH Live:
Champions of community engagement, health and wellness across Dorset, Hampshire, and London.
BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all.
With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves.
BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council.
We are at the heart of the UK’s growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.
Get social with us: LinkedIn, X – @BHLIVE_UK | Facebook @SocialEnterpriseBHLive
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
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Recreation Team Leader employer: BH Live
Contact Detail:
BH Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Team Leader
✨Tip Number 1
Familiarise yourself with BH Live's mission and values. Understanding their commitment to community engagement and health will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight any relevant experience in customer-facing roles, especially in recreation or fitness environments. Be prepared to discuss specific situations where you ensured safety and compliance, as these are key aspects of the Recreation Team Leader role.
✨Tip Number 3
If you have your National Pool Supervisor and Pool Plant Operators Qualification, make sure to mention it. If not, consider obtaining these certifications before applying, as they can significantly enhance your candidacy for this position.
✨Tip Number 4
Prepare to discuss your approach to training and developing team members. Since part of the role involves assisting with training, having examples of how you've successfully trained others in the past will demonstrate your leadership capabilities.
We think you need these skills to ace Recreation Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Recreation Team Leader position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience in customer-facing roles, particularly in recreation or leisure settings. Mention specific instances where you demonstrated leadership, safety compliance, or training of team members.
Showcase Your Qualifications: If you have a First Aid at Work certificate or any other relevant qualifications like the National Pool Supervisor or Pool Plant Operators Qualification, make sure to include these prominently in your CV and cover letter.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for community engagement and health promotion. Explain why you want to work for BH Live and how your skills can contribute to their mission.
How to prepare for a job interview at BH Live
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working within the community and promoting health and wellness. Share any relevant experiences where you've engaged with local groups or contributed to community initiatives.
✨Demonstrate Your Leadership Skills
As a Recreation Team Leader, you'll be supervising others. Prepare examples of how you've successfully led a team in the past, particularly in high-pressure situations, to showcase your ability to remain calm and effective.
✨Highlight Your Customer Service Experience
Since the role involves working closely with the public, be ready to discuss your previous customer-facing roles. Emphasise your ability to handle difficult situations and ensure a positive experience for all participants.
✨Prepare for Safety and Compliance Questions
Given the importance of safety in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure compliance and safety standards are met in a recreational setting.