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- Tasks: Join our team as a Recreation Assistant, ensuring safety and fun for all pool users.
- Company: BH Live is a leading charity focused on community health and wellness across the UK.
- Benefits: Enjoy gym membership, training opportunities, and a birthday day off!
- Why this job: Be part of a top-rated leisure centre making a positive impact in the community.
- Qualifications: Must hold a valid NPLQ qualification and have excellent customer service skills.
- Other info: Flexible hours include weekends and evenings; perfect for students!
The predicted salary is between 21965 - 23557 £ per year.
Post Title: Recreation Assistant
Site Location BH Live Active – Littledown Centre – Bournemouth
Salary: £21,965.31 per annum
FTE Salary: £23,557 per annum
Hours: 34.5 hours per week
Contract Type: Permanent
The role:
BH Live is recruiting for Recreation Assistants to join our Recreation Team at BH Live Active Littledown, you will work 34.5 hours per week on a rota basis aligned to the centres opening hours.
Littledown is ranked among the top performing leisure centres in the UK, is accredited by quality scheme QUEST and is a National Fitness Award winner for the Local Authority/Leisure Trust Gym of the Year and finalist for the Best Group Exercise Gym of the Year.
It has more than 1.2 million attendances a year and is home to clubs including BH Live’s Swimming Academy and Swim Bournemouth, facilities include 25-metre and 17-metre swimming pools for lane swimming, public swimming sessions, pool-based classes and lessons. There is also a splash pool, steam room and sauna.
To learn more about the site, please click here.
We are ideally looking for someone who already holds an NPLQ qualification but if you haven’t, BH Live can help support you with your National Pool Lifeguard Qualification & training (subject to a successful interview and swim test). This is a nationally recognised qualification and will supply you with lifelong skills, such as self-confidence, teamwork as well as the ability to save lives.
You will:
· Work poolside and be the main point of contract for our customers.
· Ensure our customers are kept safe and comply with the centre rules.
· Erect, dismantle and move equipment.
· Clean the centre and equipment.
· Be vigilant and supervise people who are using the pool and centre facilities.
You will need:
· Your NPLQ qualification.
· Great customer service skills, initiative and be able to remain calm under pressure.
Please click here to view the job description for more details on this role.
Due to the nature of our business hours of work will include weekends, bank holidays and evenings.
We offer:
· Onsite parking
· Training and development opportunities
· BH Live Active – Gym membership
· Health cash plan
· Employee Assistance
· Company pension matched up to 6% contributions
· Colleague discount on food and drink
· Colleague recognition
· Birthday / Celebratory day off
· Loyalty Rewards
About BH Live:
Champions of community engagement, health and wellness across Dorset, Hampshire, and London
BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all.
With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves.
BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council.
We are at the heart of the UK’s growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.
For more visit bhlive.org.uk.
Get social with us: LinkedIn, X – @BHLIVE_UK | Facebook @SocialEnterpriseBHLive
To apply:
All applications are to be made via the BH Live Careers site: careers.bhlive.org.uk
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
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Recreation Assistant - 34.5 hours per week employer: BH Live
Contact Detail:
BH Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Assistant - 34.5 hours per week
✨Tip Number 1
Familiarise yourself with the Littledown Centre and its facilities. Understanding the layout and services offered will help you engage confidently with customers during your interview.
✨Tip Number 2
Highlight your customer service skills in conversations with the hiring team. Share specific examples of how you've successfully handled challenging situations or provided exceptional service in previous roles.
✨Tip Number 3
Demonstrate your commitment to safety and vigilance. Be prepared to discuss how you would ensure the safety of patrons in a busy leisure environment, as this is a key aspect of the Recreation Assistant role.
✨Tip Number 4
Network with current employees or visit the centre to get a feel for the team culture. This can provide valuable insights that you can mention during your application process, showing your genuine interest in the position.
We think you need these skills to ace Recreation Assistant - 34.5 hours per week
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Recreation Assistant position. Highlight your relevant experience and skills that align with the role.
Highlight Your Qualifications: Make sure to prominently mention your valid NPLQ qualification in your application. This is a key requirement for the role, so it should be easily visible to the hiring team.
Showcase Customer Service Skills: Since great customer service skills are essential for this position, provide specific examples in your application that demonstrate your ability to interact positively with customers, especially in high-pressure situations.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the values and mission of BH Live. Emphasise your commitment to community engagement and promoting health and wellness, as these are central to their operations.
How to prepare for a job interview at BH Live
✨Know Your Role
Familiarise yourself with the responsibilities of a Recreation Assistant. Understand the importance of customer safety, compliance with centre rules, and the need for excellent customer service skills.
✨Highlight Your Qualifications
Make sure to mention your valid NPLQ qualification during the interview. This is essential for the role, so be prepared to discuss how it has prepared you for the responsibilities you'll face.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided great customer service in previous roles. BH Live values community engagement, so showing your ability to connect with customers will set you apart.
✨Show Enthusiasm for the Community
Express your passion for promoting health and wellness in the community. BH Live is dedicated to improving lives, so sharing your commitment to this mission can resonate well with the interviewers.