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- Tasks: Assist in poolside operations and ensure customer safety at our leisure centre.
- Company: Join BH Live, a charity dedicated to community health and wellness across the UK.
- Benefits: Enjoy gym memberships, training opportunities, and discounts on food and drinks.
- Why this job: Be part of a vibrant team making a positive impact in your community.
- Qualifications: NPLQ qualification and strong customer service skills are essential.
- Other info: Flexible 30-hour work week with a supportive and engaging work environment.
The predicted salary is between 19100 - 23557 £ per year.
Post Title: Recreation Assistant
Site Location: BH Live Active – Stokewood, Bournemouth
FTE Salary: £23,557 per annum
Actual Salary: £19,100.27 per annum, based on 30 hours per week
Hours: 30 hours per week
Contract Type: Permanent
The role:
BH Live is recruiting for a part-time Recreation Assistant to join our team at BH Live Active Stokewood, located in the Winton/Charminster area of Bournemouth. Stokewood has been a community leisure centre since opening as a public baths in 1930, now attracting approximately 300,000 visitors annually.
To learn more about our centre and take a tour of our facilities, please click here.
You will:
- Work poolside and be the main point of contact for our customers.
- Ensure customer safety and adherence to centre rules.
- Erect, dismantle, and move equipment.
- Clean the centre and equipment.
- Supervise pool and centre facility users vigilantly.
To be successful, you will need:
- Your NPLQ qualification.
- Excellent customer service skills, initiative, and the ability to stay calm under pressure.
Please click here to view the full job description for more details.
We offer:
- Onsite parking
- Training and development opportunities
- Gym and swim membership
- Onsite gym
- Health cash plan
- Company pension with up to 6% matched contributions
- Colleague discounts on food and drinks
- Colleague recognition programs
- Birthday/celebratory day off
- Loyalty Rewards
About BH Live:
We are champions of community engagement, health, and wellness across Dorset, Hampshire, and London. BH Live, a registered charity and social enterprise, operates sports and leisure centres, theatres, and event venues. Our mission is to improve communities by providing inclusive cultural experiences and promoting physical activity for all.
We are committed to accessibility and community involvement, continuously enhancing the quality of life, health, and wellbeing in the communities we serve.
Established in 2010, our local authority partners include BCP Council, Portsmouth City Council, and Croydon Council.
As part of the UK\’s growing social economy, we work with our partners to make a positive impact and change lives.
For more information, visit bhlive.org.uk.
Follow us on social media: LinkedIn, X – @BHLIVE_UK | Facebook @SocialEnterpriseBHLive
To apply:
All applications should be submitted via the BH Live Careers site. We reserve the right to close the vacancy early if sufficient applications are received, so we recommend applying promptly.
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Recreation Assistant - 30 hours per week employer: BH Live
Contact Detail:
BH Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Assistant - 30 hours per week
✨Tip Number 1
Familiarise yourself with BH Live's mission and values. Understanding their commitment to community engagement and wellness will help you align your responses during any interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Visit the Stokewood centre before your interview. This will give you a chance to see the facilities in action and understand the environment you'll be working in, which can help you answer questions more effectively.
✨Tip Number 3
Prepare examples of how you've demonstrated excellent customer service in previous roles. Since this position requires strong interpersonal skills, having specific anecdotes ready will make you stand out.
✨Tip Number 4
Network with current or former employees of BH Live if possible. They can provide insights into the company culture and what the hiring managers are looking for, giving you an edge in your application.
We think you need these skills to ace Recreation Assistant - 30 hours per week
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Recreation Assistant position. Highlight key skills such as customer service and safety awareness in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly any roles that involved customer interaction or safety supervision. Make sure to mention your NPLQ qualification prominently.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for community engagement and wellness. Explain why you want to work at BH Live and how your skills align with their mission.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BH Live
✨Showcase Your Customer Service Skills
As a Recreation Assistant, you'll be the main point of contact for customers. Be prepared to discuss your previous experiences in customer service and how you handle difficult situations. Highlight any specific examples where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your NPLQ Knowledge
Since having an NPLQ qualification is essential for this role, make sure you understand its importance. Be ready to explain how your training has prepared you for ensuring safety and adherence to centre rules, as well as how you would respond in emergency situations.
✨Emphasise Teamwork and Initiative
Working in a leisure centre requires collaboration with colleagues. Share examples of how you've successfully worked in a team environment and taken initiative in past roles. This will show that you're proactive and can contribute positively to the team at BH Live.
✨Research BH Live and Its Community Impact
Familiarise yourself with BH Live's mission and values, especially their commitment to community engagement and wellness. During the interview, express your enthusiasm for being part of an organisation that makes a positive impact on the community, and share any ideas you have for enhancing customer experience at the centre.
