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- Tasks: Ensure customer safety, assist poolside, and maintain a clean environment.
- Company: Join BH Live, a leading charity and social enterprise in leisure and events.
- Benefits: Enjoy gym membership, health cash plan, and employee discounts.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: NPLQ qualification, confident swimmer, and great customer service skills.
- Other info: Flexible hours with opportunities for training and career growth.
The predicted salary is between 10186 - 12100 £ per year.
Site Location: BH Live Active - Mountbatten Centre - Portsmouth
Full time equivalent salary: 25,467 per annum (pro rata for part time)
Actual salary: 10,186.80 per annum, for 16 hours per week
Hours per week: Up to 16 hours per week
Contract Type: Permanent
Closing date for receipt of applications: Sunday 15 March 2026
BH Live is recruiting for Recreation Assistants to join our busy team at the Mountbatten Centre. Located in Hilsea, a five-minute drive from Portsmouth city centre, Mountbatten Centre offers access to high-quality fitness facilities including a cardio zone, free weights, functional fitness, group cycle studio, sports hall, running track, swimming pool & spa.
You will:
- Work poolside
- Keep our customers safe
- Be a point of contact for our customers
- Erect, dismantle and move equipment
- Clean the centre and equipment
To be successful you will need:
- Your NPLQ qualification
- Satisfactory enhanced DBS Clearance
- Be a confident swimmer
- To keep calm under pressure and have good initiative
- The ability to concentrate whilst working poolside
- Great customer service skills
We offer:
- Onsite parking
- Training and development opportunities
- BH Live Active - Gym membership
- Health cash plan
- Employee Assistance Programme
- Company pension matched up to 6% contributions
- Colleague discount on food and drink
- Colleague recognition
- Birthday / Celebratory day off
- Loyalty Rewards
About BH Live: We are one of the UK's leading leisure and event venue operators - a registered charity and social enterprise. Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year. Our organisational and charitable purpose is to generate:
- More participation - through the provision of leisure facilities to encourage active communities, improved health, and wellbeing
- Higher audiences - through the provision of a diverse range of cultural and artistic events that appeal to a wide audience
- Greater economic and social benefit - through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people
We are making a positive difference across the communities we serve.
To apply: All applications are to be made via the BH Live Careers site - https://careers.bhlive.org.uk/
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
Recreation Assistant - 16 hours per week - Portsmouth employer: BH Live
Contact Detail:
BH Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Assistant - 16 hours per week - Portsmouth
✨Tip Number 1
Get to know the company! Research BH Live and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills match the role of Recreation Assistant. Show them you’re not just a good swimmer but also a great team player!
✨Tip Number 4
Don’t forget to apply through the BH Live Careers site! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining their team.
We think you need these skills to ace Recreation Assistant - 16 hours per week - Portsmouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Recreation Assistant and how you can contribute to our team at the Mountbatten Centre.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your NPLQ qualification and any relevant experience that showcases your customer service skills and ability to work under pressure. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for specific skills and experiences, so make sure they stand out!
Apply Early: Don’t wait until the last minute to submit your application! We recommend applying as soon as you can through our website. This way, you’ll have a better chance of being considered before we close the vacancy.
How to prepare for a job interview at BH Live
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Recreation Assistant. Familiarise yourself with the specific tasks mentioned in the job description, like working poolside and ensuring customer safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Think of examples where you went above and beyond to help someone or handled a difficult situation. This will demonstrate your ability to keep calm under pressure and provide excellent service.
✨Highlight Your Qualifications
Make sure to mention your NPLQ qualification and any other relevant certifications during the interview. If you have experience working in similar environments, share those stories too! This will reassure them that you have the necessary skills to keep everyone safe and maintain a fun atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team collaborates to ensure customer satisfaction. This shows that you’re not just interested in the job, but also in growing within the company and contributing to its success.