At a Glance
- Tasks: Lead a team to deliver top-notch customer service at events and hospitality.
- Company: Join BH Live, a charity focused on community health and wellness across the UK.
- Benefits: Enjoy gym membership, training opportunities, and discounts on food and drink.
- Other info: Evening and weekend shifts are necessary; applicants must be 18+ due to licensing laws.
- Why this job: Be part of a mission-driven organisation making a positive impact in your community.
- Qualifications: Previous supervisory experience in hospitality and a food hygiene certificate required.
The predicted salary is between 26734 - 37428 £ per year.
Post Title: Hospitality Team Leader
Sites: Mountbatten Leisure Centre
Geographical Location: Portsmouth
Salary: £26,734 per annum
Hours: 40 hours per week
Contract Type: Permanent
The role:
BH Live is recruiting for a Hospitality Team Leader to join our team at Mountbatten Leisure Centre.
You will assist the Hospitality Manager in delivering high standards of customer service within the hospitality and events offering across the leisure centre.
You will ideally have previous supervisory experience within a similar environment and the ability to motivate a team.
Previous hospitality experience, a food hygiene certificate and a good understanding of health and safety are essential requirements for this role.
The role will require evening, weekend and bank holiday working due to the business needs of our events.
Applicants must be aged 18 or over due to alcohol licencing laws.
Please click hereto view the job description for more details on this role..
We offer:
· Onsite parking
· Training and development opportunities
· BH Live Active - Gym membership
· Health cash plan
· Employee Assistance
· Company pension matched up to 6% contributions
· Colleague discount on food and drink
· Colleague recognition
· Birthday / Celebratory day off
· Loyalty Rewards
About BH Live:
Champions of community engagement, health and wellness across Dorset, Hampshire, and London.
BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all.
With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves.
BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council.
We are at the heart of the UK’s growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.
For more visit bhlive.org.uk.
Get social with us: LinkedIn, X - @BHLIVE_UK | Facebook @SocialEnterpriseBHLive
To apply:
Please click on apply or smart apply via the BH Live careers site: https://careers.bhlive.org.uk/
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
#J-18808-LjbffrHospitality Team Leader in Portsmouth employer: BH Live
BH Live is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee well-being. With comprehensive training and development opportunities, alongside benefits such as gym membership and a generous pension scheme, employees at Mountbatten Leisure Centre can thrive both personally and professionally while contributing to meaningful community initiatives in Portsmouth.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Leader in Portsmouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BH Live. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BH Live
Don't be shy about reaching out to BH Live directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Team Leader in Portsmouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BH Live and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BH Live
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
