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- Tasks: Welcome visitors and manage the artist's entrance at Fairfield Halls.
- Company: Join BH Live, a charity dedicated to community engagement and cultural experiences.
- Benefits: Enjoy flexible hours, training opportunities, holiday allowance, and a pension scheme.
- Other info: Work includes evenings, weekends, and bank holidays; perfect for students seeking flexible roles.
- Why this job: Be part of a vibrant venue that enhances community wellbeing and offers diverse events.
- Qualifications: Experience in event administration and knowledge of security systems is essential.
Site Location: Fairfield Halls – Croydon
Salary: £13.85 per hour
Contract Type: Casual
The role:
BH Live is recruiting for a Casual Stage Door Keeper to join our team at Fairfield Halls. With a long and distinguished history, Fairfield Halls sits in the heart of Croydon. Spaces inside the venue include its 809-seat Ashcroft Theatre, the world-class 1,802-seat Concert Hall, and The Recreational, a 750-capacity standing live music venue. Additional studio space is available in the adjoining John Whitgift Community Cube which is also home to a vibrant café open daily serving food and drink. As well as the main auditoriums, there are additional spaces and rooms that regularly accommodate local business events, conferences, exhibitions, meetings, consumer-led events, and attractions such as family gatherings and celebrations.
You will be passionate about delivering excellent visitor experiences, have extensive experience of events and administration. You will be responsible for assisting the operation of the artist's entrance, providing administrative support to the back of house team, as well as providing excellent customer service to visiting companies and members of the public. We are looking for a professional and confident individual, who is extremely well organised with strong attention to detail and great written and verbal communication skills. Previous experience in a similar role is essential.
You will:
- Act as first point of contact for visiting companies, providing a welcoming and approachable, safe and secure environment.
- Management of the signing in and out procedures of colleagues and visitors.
- Sign in and out of keys and radios as appropriate in line with procedures.
- Develop a thorough understanding of the venue’s security, emergency and operational systems located at the Stage Door.
You will need:
- Experience in the operation of CCTV systems, fire detection systems, and intruder alarm systems.
- Experience in administration in the arts and entertainment sector.
- Knowledge of GDPR and best practices regarding handling of data.
- Experience of working effectively as part of a team.
- Experience of managing Back of House and dressing room areas.
Due to the nature of our business hours of work will include weekends, bank holidays and evenings.
We offer:
- Training and development opportunities
- Holiday allowance
- Pension (subject to eligibility criteria)
- Flexible casual working hours, including weekends, bank holidays and evenings
About BH Live:
Champions of community engagement, health and wellness across Dorset, Hampshire, and London. BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities, BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all. With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people’s lives, health and wellbeing in the communities it serves. BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council. We are at the heart of the UK’s growing social economy. Together with our partners we are helping to change lives and make a positive impact in the community.
To apply:
All applications are to be made via the BH Live Careers site: https://careers.bhlive.org.uk/ BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
Casual Stage Door Keeper employer: BH Live
Contact Detail:
BH Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Stage Door Keeper
✨Tip Number 1
Familiarise yourself with the Fairfield Halls venue and its various spaces. Understanding the layout and operations of the venue will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your experience in customer service and administration, especially within the arts and entertainment sector. Be ready to share specific examples of how you've successfully managed similar roles in the past.
✨Tip Number 3
Brush up on your knowledge of security systems, including CCTV and fire detection. Being able to discuss these systems confidently will show that you're prepared for the responsibilities of the role.
✨Tip Number 4
Network with current or former employees of BH Live or similar venues. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Casual Stage Door Keeper
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Casual Stage Door Keeper. Highlight your relevant experience in events and administration that aligns with the role.
Tailor Your CV: Customise your CV to reflect your experience in similar roles, particularly focusing on your organisational skills, attention to detail, and customer service abilities. Mention any specific experience with CCTV, fire detection, or intruder alarm systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent visitor experiences. Use specific examples from your past roles to demonstrate how you meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at BH Live
✨Know the Venue
Familiarise yourself with Fairfield Halls and its various spaces. Understanding the layout and purpose of each area will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in similar roles, especially in event management and administration. Share specific examples that showcase your organisational skills and ability to provide excellent customer service.
✨Understand Security Protocols
Since the role involves managing security systems, brush up on your knowledge of CCTV, fire detection, and intruder alarm systems. Being able to discuss these topics will show your preparedness for the responsibilities of the position.
✨Demonstrate Teamwork Skills
The job requires effective collaboration with others. Be ready to share examples of how you've successfully worked as part of a team in the past, highlighting your communication skills and ability to support colleagues.