At a Glance
- Tasks: Assist in recreation activities, ensuring customer safety and maintaining facilities.
- Company: Join BH Live, a charity focused on community health and wellness across the UK.
- Benefits: Enjoy gym membership, flexible hours, training opportunities, and holiday allowance.
- Why this job: Be part of a vibrant team making a positive impact in your community.
- Qualifications: Must have NPLQ qualification, DBS clearance, and be a confident swimmer.
- Other info: Casual role with shifts including weekends and evenings.
Site Location: BH Live Active - Mountbatten Centre - Portsmouth
Salary: Up to 12.21 per hour
Contract Type: Casual
The role:
BH Live is recruiting for Casual Recreation Assistants to join our busy team at the Mountbatten Centre. Located in Hilsea, a five-minute drive from Portsmouth city centre, Mountbatten Centre offers access to high-quality fitness facilities including a cardio zone, free weights, functional fitness, group cycle studio, sports hall, running track, swimming pool & spa.
You will:
- Work poolside
- Keep our customers safe
- Be a point of contact for our customers
- Erect, dismantle and move equipment
- Clean the centre and equipment
To be successful you will need:
- Your NPLQ qualification
- Satisfactory DBS Clearance
- Be a confident swimmer
- To keep calm under pressure and have good initiative
- The ability to concentrate whilst working poolside
- Great customer service skills
We offer:
- Gym and Swim membership (eligibility criteria applies)
- Onsite parking
- Training and development opportunities
- Holiday allowance
- Pension (subject to eligibility criteria)
- Flexible casual working hours, including weekends, bank holidays and evenings
About BH Live:
Champions of community engagement, health and wellness across Dorset, Hampshire, and London. BH Live, a registered charity and social enterprise, is a leading operator of sports and leisure centres, theatres, and event venues. Driven by a mission to improve communities, BH Live is dedicated to providing inclusive cultural experiences and promoting physical activity for all. With a strong commitment to accessibility and community engagement, BH Live continues to enhance the quality of people's lives, health and wellbeing in the communities it serves. BH Live was established in 2010. Local authority partners include BCP Council, Portsmouth City Council and Croydon Council. We are at the heart of the UK's growing social economy. Together with our partners, we are helping to change lives and make a positive impact in the community.
To apply:
All applications are to be made via the BH Live Careers site: https://careers.bhlive.org.uk/
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
Casual Recreation Assistant - Portsmouth employer: BH Live
Contact Detail:
BH Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Recreation Assistant - Portsmouth
✨Tip Number 1
Familiarise yourself with the Mountbatten Centre and its facilities. Understanding the environment where you'll be working can help you answer questions more confidently during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. Since you'll be a point of contact for customers, demonstrating your ability to engage positively with them can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with safety protocols, especially poolside. Being able to articulate how you keep calm under pressure and ensure customer safety will show that you're a reliable candidate.
✨Tip Number 4
Network with current or former employees of BH Live if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Casual Recreation Assistant - Portsmouth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Casual Recreation Assistant. Highlight key skills such as customer service, safety awareness, and your NPLQ qualification in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job. Emphasise any previous roles in recreation or customer service, and include your NPLQ qualification prominently.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for community engagement and physical activity. Mention why you want to work at BH Live and how your skills can contribute to their mission.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at BH Live
✨Show Your Passion for Recreation
Make sure to express your enthusiasm for fitness and recreation during the interview. Talk about any personal experiences or interests that relate to the role, as this will demonstrate your commitment to promoting health and wellness.
✨Highlight Your Customer Service Skills
Since you'll be a point of contact for customers, it's crucial to showcase your customer service abilities. Prepare examples of how you've successfully handled customer interactions in the past, especially in high-pressure situations.
✨Demonstrate Your Swimming Confidence
As a confident swimmer, be ready to discuss your swimming background and any relevant qualifications, such as your NPLQ. This will reassure the interviewers of your capability to work poolside safely.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to keep calm under pressure. Think of specific instances where you had to make quick decisions or manage challenging situations, and be prepared to share these stories.