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- Tasks: Join our team to deliver exceptional customer service and support membership sales.
- Company: BH Live is a charity-focused operator of leisure venues, dedicated to community health and well-being.
- Benefits: Enjoy flexible hours, onsite parking, and opportunities for training and development.
- Why this job: Be part of a vibrant team in a fun environment while making a positive impact on the community.
- Qualifications: Strong communication skills and a passion for customer care are essential; experience is a plus.
- Other info: Casual hours include evenings and weekends, perfect for students seeking flexibility.
Post Title: Casual Customer Services Advisor
Site Location: BH Live Active – Corfe Mullen
Hourly Rate: Up to £12.21 per hour
Contract Type: Casual
The role:
BH Live is recruiting Casual Customer Services Advisors to join our busy team at BH Live Active – Corfe Mullen, located a short drive from Poole town centre and offering access to high-quality fitness facilities including a cardio zone, free weights, functional fitness, group cycle studio, swimming pool and a spa.
Find out more atbhlive.org.uk/corfe-mullen
You will:
- Provide a great customer service experience to everyone who visits our centre
- Work towards assisting the centre in achieving its membership sales targets
- Administer and maintain our membership schemes
- Maintain the centre’s cleanliness, in particular, the customer service zones
To be successful you will need:
- Excellent communication and customer service skills
- Good IT and administration skills
- An understanding of the importance of customer care
- Experience in dealing with customers
Please click hereto view the job description for more details on this role.
We offer:
· Onsite parking
· Training and development opportunities
· Casual working hours, including weekends, bank holidays and evenings
About BH Live:
BH Live is a leading operator of leisure and event venues – a registered charity and social enterprise. Our vision is to create sustainable and inspiring opportunities, deliver great experiences for our communities and improve health and well-being.
All applications to made by the BH Live Careers site.
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
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Casual Customer Services Advisor employer: BH Live
Contact Detail:
BH Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Customer Services Advisor
✨Tip Number 1
Familiarise yourself with BH Live's mission and values. Understanding their commitment to community and health will help you align your answers during any interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your ability to provide excellent service.
✨Tip Number 3
Show enthusiasm for the role and the fitness industry. Being genuinely interested in health and wellness can set you apart from other candidates, so be ready to express your passion during conversations.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable when preparing for your application.
We think you need these skills to ace Casual Customer Services Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Casual Customer Services Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service roles. Use bullet points for clarity and focus on achievements that demonstrate your communication and IT skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to BH Live's goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at BH Live
✨Showcase Your Customer Service Skills
As a Casual Customer Services Advisor, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully handled customer queries or complaints, demonstrating your communication skills and problem-solving abilities.
✨Familiarise Yourself with BH Live
Research BH Live and its facilities before the interview. Understanding their mission and values will help you align your answers with what they are looking for in a candidate, showing that you are genuinely interested in the role and the company.
✨Highlight Your IT and Administration Skills
Since the role requires good IT and administration skills, be ready to discuss your experience with relevant software or systems. Mention any specific tools you've used in previous roles that could be beneficial for managing membership schemes and customer interactions.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you assess if the job is the right fit for you.
