At a Glance
- Tasks: Ensure customer safety and enjoyment at our top-rated leisure centre.
- Company: Join the award-winning BH Live Active team in Bournemouth.
- Benefits: Enjoy gym membership, health cash plan, and a matched pension scheme.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Be part of a vibrant community and make a difference in people's lives.
- Qualifications: Must hold a valid NPLQ qualification and have great customer service skills.
The predicted salary is between 22865 - 22865 £ per year.
Site Location: BH Live Active – Littledown Centre – Bournemouth
Salary: £22,865.11 per annum FTE Salary: £24,522 per annum
Hours: 34.5 hours per week
Contract Type: Permanent
The role: BH Live is recruiting for a Recreation Assistant to join our Recreation Team at BH Live Active Littledown. You will work 34.5 hours per week on a rota basis aligned to the centre's opening hours. Littledown is ranked among the top performing leisure centres in the UK, is accredited by quality scheme QUEST and is a National Fitness Award winner for the Local Authority/Leisure Trust Gym of the Year and finalist for the Best Group Exercise Gym of the Year. It has more than 1.2 million attendances a year and is home to clubs including BH Live’s Swimming Academy and Swim Bournemouth, facilities include 25‑metre and 17‑metre swimming pools for lane swimming, public swimming sessions, pool‑based classes and lessons. There is also a splash pool, steam room and sauna.
Applicants must hold a valid NPLQ qualification.
You will:
- Work poolside and be the main point of contact for our customers.
- Ensure our customers are kept safe and comply with the centre rules.
- Erect, dismantle and move equipment.
- Clean the centre and equipment.
- Be vigilant and supervise people who are using the pool and centre facilities.
You will need:
- Your NPLQ qualification
- Satisfactory enhanced DBS clearance
- Be a confident swimmer
- Keep calm under pressure and have good initiative
- Maintain concentration whilst working poolside
- Have great customer service skills
Due to the nature of our business hours of work will include weekends, bank holidays and evenings.
We offer:
- Onsite parking
- Training and development opportunities
- BH Live Active - Gym membership
- Health cash plan
- Employee Assistance
- Company pension matched up to 6% contributions
- Colleague discount on food and drink
- Colleague recognition
- Birthday / Celebratory day off
- Loyalty Rewards
Recreation Assistant - 34.5 hours per week employer: BH Live. Company
BH Live is an exceptional employer, offering a vibrant work culture at the award-winning Littledown Centre in Bournemouth. With a strong focus on employee development, staff enjoy comprehensive training opportunities, a supportive environment, and attractive benefits such as gym membership, health cash plans, and a matched pension scheme. Join us to be part of a dedicated team that prioritises customer safety and satisfaction while enjoying the perks of working in one of the UK's top leisure centres.
StudySmarter Expert Advice🤫
We think this is how you could land Recreation Assistant - 34.5 hours per week
✨Tip Number 1
Get to know the company! Research BH Live and its values. When you show up for your interview, drop in some knowledge about their awards and facilities. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Recreation Assistant, you'll be the face of the centre. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation.
✨Tip Number 3
Be prepared for questions about safety! Since you'll be working poolside, brush up on your NPLQ knowledge and think of examples where you've kept people safe in previous roles. This will show you take the responsibility seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team at BH Live Active. Don’t miss out!
We think you need these skills to ace Recreation Assistant - 34.5 hours per week
Some tips for your application 🫡
Show Your Passion for Recreation:When writing your application, let us see your enthusiasm for the recreation industry. Share any relevant experiences or hobbies that highlight your love for fitness and customer service. We want to know why you’re excited about joining our team!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Recreation Assistant role. Highlight your NPLQ qualification and any experience you have in similar environments. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and skills at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at BH Live. Company
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Recreation Assistant. Familiarise yourself with the facilities at BH Live Active Littledown and be ready to discuss how your skills, especially your NPLQ qualification, align with the job requirements.
✨Show Off Your Customer Service Skills
Since you'll be the main point of contact for customers, think of examples from your past experiences where you've provided excellent customer service. Be prepared to share how you handled difficult situations or ensured customer safety, as this will demonstrate your suitability for the role.
✨Stay Calm Under Pressure
Working poolside can be intense, so it's crucial to convey your ability to remain calm under pressure. Prepare to discuss scenarios where you've had to think quickly and maintain focus, showcasing your initiative and vigilance in ensuring safety.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to inquire about training opportunities or how the team collaborates to ensure customer safety and satisfaction.
