At a Glance
- Tasks: Ensure customer safety, supervise pool activities, and maintain a clean environment.
- Company: Join the award-winning BH Live Active team in Bournemouth.
- Benefits: Enjoy gym membership, training opportunities, and a supportive work culture.
- Other info: Flexible hours including weekends and bank holidays, with excellent career growth potential.
- Why this job: Gain lifelong skills while working in a fun, dynamic leisure environment.
- Qualifications: NPLQ qualification preferred; confident swimmers with great customer service skills welcome.
The predicted salary is between 22865 - 22865 £ per year.
Site Location: BH Live Active - Littledown Centre - Bournemouth
Salary: £22,865.11 per annum FTE Salary: £24,522 per annum
Hours: 34.5 hours per week
Contract Type: Permanent
The role: BH Live is recruiting for a Recreation Assistant to join our Recreation Team at BH Live Active Littledown. You will work 34.5 hours per week on a rota basis aligned to the centre's opening hours. We are ideally looking for someone who already holds an NPLQ qualification but if you haven’t, BH Live can help support you with your National Pool Lifeguard Qualification & training (subject to a successful interview and swim test). This is a nationally recognised qualification and will supply you with lifelong skills, such as self-confidence, teamwork as well as the ability to save lives.
Littledown is ranked among the top performing leisure centres in the UK, is accredited by quality scheme QUEST and is a National Fitness Award winner for the Local Authority/Leisure Trust Gym of the Year and finalist for the Best Group Exercise Gym of the Year. It has more than 1.2 million attendances a year and is home to clubs including BH Live’s Swimming Academy and Swim Bournemouth, facilities include 25-metre and 17-metre swimming pools for lane swimming, public swimming sessions, pool-based classes and lessons. There is also a splash pool, steam room and sauna.
You will:
- Work poolside and be the main point of contact for our customers.
- Ensure our customers are kept safe and comply with the centre rules.
- Erect, dismantle and move equipment.
- Clean the centre and equipment.
- Be vigilant and supervise people who are using the pool and centre facilities.
You will need:
- Your NPLQ qualification
- Satisfactory enhanced DBS clearance
- Be a confident swimmer
- To keep calm under pressure and have good initiative
- The ability to concentrate whilst working poolside
- Great customer service skills
Due to the nature of our business hours of work will include weekends, bank holidays and evenings.
We offer:
- Onsite parking
- Training and development opportunities
- BH Live Active - Gym membership
- Health cash plan
- Employee Assistance programme
- Company pension matched up to 6% contributions
- Colleague discount on food and drink
- Colleague recognition
- Birthday / Celebratory day off
- Loyalty rewards
Bournemouth - Recreation Assistant - 34.5 hours per week employer: BH Live. Company
BH Live is an exceptional employer, offering a vibrant work culture at the award-winning Littledown Centre in Bournemouth. With a strong focus on employee development, we provide training opportunities such as support for obtaining your National Pool Lifeguard Qualification, alongside a comprehensive benefits package that includes gym membership, health cash plans, and loyalty rewards. Join us to be part of a dedicated team that prioritises safety, customer service, and personal growth in a dynamic leisure environment.
StudySmarter Expert Advice🤫
We think this is how you could land Bournemouth - Recreation Assistant - 34.5 hours per week
✨Tip Number 1
Get to know the Littledown Centre! Familiarise yourself with the facilities and services they offer. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your swimming skills! If you’re not already NPLQ qualified, make sure you’re confident in the water. A swim test is part of the process, so being prepared can really boost your chances.
✨Tip Number 3
Show off your customer service skills! Think of examples from past experiences where you’ve gone above and beyond for customers. This is key for a role that involves working poolside and ensuring safety.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bournemouth - Recreation Assistant - 34.5 hours per week
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Recreation Assistant and how you can contribute to our team at BH Live Active.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience, especially if you've worked in similar roles or have customer service skills. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us your personality while being professional!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at BH Live. Company
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Recreation Assistant. Familiarise yourself with the centre's facilities and services, especially the swimming pools and safety protocols. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Recreation Assistant, you'll be the main point of contact for customers. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or made someone's experience better – this will highlight your suitability for the role.
✨Demonstrate Your Team Spirit
Teamwork is crucial in a busy leisure centre. Be ready to discuss how you work well with others, especially in high-pressure situations. Share specific examples of times when you collaborated with colleagues to achieve a common goal or ensure safety.
✨Prepare for the Swim Test
If you don’t already have your NPLQ qualification, be prepared for a swim test as part of the interview process. Practise your swimming skills and be ready to demonstrate your confidence in the water. Showing that you're a strong swimmer will give you an edge in the selection process.
