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- Tasks: Lead the reservations team and optimise revenue while ensuring amazing guest experiences.
- Company: A growing hotel brand in Croydon with a focus on teamwork and excellence.
- Benefits: Extensive training, performance bonuses, and opportunities for career advancement.
- Why this job: Shape first impressions and drive commercial success in a vibrant hotel environment.
- Qualifications: Several years of hotel sales experience and strong leadership skills.
- Other info: Join a dynamic team and make a real impact in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
A growing hotel brand in Croydon is seeking a Group Reservations Manager to lead the reservations team, optimise revenue, and ensure exceptional guest experiences. You will have the opportunity to motivate a diverse team while overseeing booking processes and collaborating with marketing and revenue teams.
With several years of hotel sales experience needed, this role plays a vital part in shaping first impressions and delivering on commercial targets. The company provides extensive training and recognises exceptional performance through bonuses.
Group Reservations & Revenue Growth Manager in Croydon employer: BH Group
Contact Detail:
BH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Reservations & Revenue Growth Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local hotel events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Group Reservations Manager role.
✨Tip Number 2
Prepare for the interview by researching the hotel brand thoroughly. Understand their values, recent news, and how they optimise revenue. This will show your genuine interest and help us stand out as the perfect fit for the team.
✨Tip Number 3
Practice common interview questions related to reservations and revenue management. We can even do mock interviews with friends or family to boost our confidence and refine our answers before the big day.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows that we’re genuinely interested in the position and appreciate the opportunity.
We think you need these skills to ace Group Reservations & Revenue Growth Manager in Croydon
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hotel industry shine through. We want to see how your experience aligns with our mission to deliver exceptional guest experiences.
Highlight Relevant Experience: Make sure to showcase your years of hotel sales experience clearly. We’re looking for someone who can lead our reservations team effectively, so don’t hold back on sharing your achievements in this area.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how you can optimise revenue and collaborate with marketing and revenue teams, as these are key aspects of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BH Group
✨Know Your Numbers
As a Group Reservations & Revenue Growth Manager, you'll need to demonstrate your understanding of revenue optimisation. Brush up on key metrics like RevPAR and ADR, and be ready to discuss how you've successfully increased these figures in previous roles.
✨Showcase Team Leadership Skills
This role involves leading a diverse team, so be prepared to share examples of how you've motivated and managed teams in the past. Think about specific challenges you faced and how you overcame them to foster a positive work environment.
✨Understand the Guest Experience
Exceptional guest experiences are crucial in this role. Be ready to discuss your approach to ensuring guest satisfaction and how you’ve handled any complaints or issues in the past. Highlight any initiatives you've implemented that improved guest feedback.
✨Collaborate with Other Departments
Collaboration is key in this position. Prepare to talk about your experience working with marketing and revenue teams. Share specific examples of successful projects where cross-departmental collaboration led to increased bookings or enhanced guest experiences.
