At a Glance
- Tasks: Lead the opening of a luxury hotel and create unforgettable guest experiences.
- Company: Exciting new hotel in St Mawes, Cornwall, focused on style and comfort.
- Benefits: Great discounts, exceptional training, enhanced leave, and competitive salary with bonuses.
- Other info: Join a growing company with multiple hotels and excellent career progression opportunities.
- Why this job: Shape a vibrant culture and make a lasting impact from day one.
- Qualifications: Experienced General Manager with a track record in hotel openings and commercial success.
The predicted salary is between 60000 - 80000 £ per year.
A new chapter in luxury hospitality is coming to St Mawes. This exciting new hotel will bring 56 beautifully designed bedrooms, a vibrant café, and a relaxing spa experience to one of Cornwall’s most sought-after coastal destinations. We will be looking for talented, enthusiastic people to join the opening team and help shape something special from the very beginning — creating exceptional guest experiences in a setting defined by style, comfort and seaside charm.
As General Manager you will have a rare opportunity to lead from day one—shaping the culture, building the team, and creating a guest experience that people will talk about long after they have left.
What you will be doing
- You will oversee all aspects of hotel operations to ensure exceptional guest experiences, strong financial performance, and a positive working environment.
- You will lead department heads, drive strategic initiatives, and ensure the property operates in line with brand standards, legal requirements, and company values.
What we are looking for
- We are looking to recruit an experienced General Manager who has led hotel openings and can demonstrate meaningful commercial success.
- Someone who will quickly step into operational roles when needed and maintain exacting standards across the property.
- Strong commercial and revenue leadership will be key, driving occupancy through agile decision making and proven experience creating a service culture built on warmth, anticipation, and individual attention.
- We want our team to be coached to recognise and remember guest preferences, and feel appreciated and celebrated in turn.
What we can Offer
- Great hotel and F&B discounts for yourselves, family and friends. We want all our hotels to be a place you are excited to share with those you love.
- Exceptional training and career paths. We are passionate about effective performance management from day one.
- Enhanced Maternity and Paternity leave for all our managers.
- On Site Spa/Health club membership to keep you healthy and happy.
- A competitive salary with a performance related bonus, rewarding exceptional service.
- Family events and annual award ceremonies, celebrating your wins with you.
General Manager in Cornwall employer: BH Group
Join us in shaping a new luxury hospitality experience in St Mawes, where you will have the unique opportunity to lead from the very start. Our vibrant work culture prioritises exceptional guest experiences and employee growth, offering comprehensive training, competitive salaries, and generous benefits including discounts, enhanced parental leave, and wellness memberships. Be part of a team that celebrates success and fosters a supportive environment, making every day rewarding and meaningful.
