Information Technology System Engineer

Job Title: IT System Engineer (Must be fluent in Turkish)

Location: London

Reports to: IT and Change Manager

Key Responsibilities:

• Manage IT infrastructure, including software/hardware installation, server management, and network configuration, ensuring system security, backups, and disaster recovery plans are consistently maintained.
• Provide Level 1/2 support for core banking system (Temenos T24), monitor systems and logs, manage IT helpdesk queries, and support EoD processes.
• Maintain and upgrade systems (patches, licenses, certificates), oversee inventory, and ensure compliance with IT and cyber security standards.
• Support branch communication systems, troubleshoot incidents, and deliver reliable test/production environments for bank-wide applications.
• Collaborate on continuous improvement, risk management, and ensure adherence to regulatory, security, and operational procedures.
• Must be able to communicate in Turkish Language fluently.

Requirements:

• Bachelor’s in IT or related field; 5+ years' IT operations experience, preferably in banking.
• Strong knowledge of IT infrastructure, Windows Server, Active Directory, Hyper-V, network and system security.
• Professional certifications (e.g., ITIL, COBIT) preferred.
• Excellent problem-solving skills, attention to detail, and a proactive, ethical approach.