At a Glance
- Tasks: Lead key client relationships and drive account growth with creative solutions.
- Company: Dynamic agency focused on creativity and innovation.
- Benefits: Competitive salary, flexible working, generous holiday, and well-being allowance.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Shape the future of client partnerships and make a real impact.
- Qualifications: 5+ years in account management with strong commercial acumen.
The predicted salary is between 60000 - 80000 £ per year.
We're looking for a commercially-minded Senior Account Manager or Account Director to help lead some of our most important client relationships. You'll play a key role in shaping client partnerships, driving account growth and ensuring projects deliver outstanding creative and commercial outcomes. You'll work closely with the Client Services Director and senior leadership team to identify opportunities, solve complex challenges and help steer the future direction of client accounts. This role is suited to someone who enjoys balancing strategic thinking, commercial responsibility and team leadership.
Key Responsibilities
- Leading and developing key client relationships across a portfolio of accounts
- Acting as a senior strategic partner to clients, helping shape plans and identify opportunities for growth
- Owning account performance, profitability and forecasting
- Leading large-scale brand, digital and campaign projects from brief to delivery
- Working alongside strategy, creative and development teams to deliver exceptional work
- Identifying opportunities for upselling, cross-selling and long-term partnership growth
- Supporting and mentoring junior members of the client services team
- Managing account risk, project scope and commercial performance
- Contributing to agency-wide planning, processes and service development
Experience
- 5+ years agency experience in account management or client services
- Proven experience managing large client relationships and complex projects
- Strong commercial understanding, including forecasting, budgeting and profitability
- Experience leading multidisciplinary teams and managing multiple workstreams
- Experience presenting to senior stakeholders and decision-makers
Capabilities
- Strong strategic thinking and problem-solving skills
- Commercially astute and comfortable discussing budgets and growth opportunities
- Excellent client relationship management
- Able to balance long-term account development with day-to-day delivery
- Confident leading meetings, workshops and presentations
- Natural leadership and mentoring ability
Your Personality
- Entrepreneurial and commercially minded
- Confident and reassuring with clients
- Proactive and solutions-focused
- Collaborative and team-oriented
- Passionate about creativity, branding, digital and innovation
- A natural leader who enjoys helping others grow
What we offer
- Competitive salary based on experience
- Improved workplace pension
- Monthly well-being allowance
- 33 days paid holiday (inc bank holidays)
- Your Birthday off and a £100 present
- Hybrid working: working remotely for 2 days per week, with the other 3 being based in our Manchester studio
- We have core working hours but start and finish times are flexible to suit you
- Learning and development programs individual to you
- Free refreshments, breakfast and fruit are provided in the office all week
- Regular team building socials and meals out
Senior Account Manager / Account Director employer: BGN Agency
Join a dynamic and innovative agency in Manchester as a Senior Account Manager or Account Director, where you'll thrive in a collaborative work culture that values creativity and strategic thinking. With competitive salaries, a generous holiday allowance, and flexible hybrid working arrangements, we prioritise employee well-being and growth through tailored learning programmes and regular team-building activities. This is an excellent opportunity to lead key client relationships and drive impactful projects while enjoying the benefits of a supportive and entrepreneurial environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager / Account Director
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Showcase Your Skills
When you get the chance to meet with potential employers, make sure to highlight your achievements and how you've driven account growth in the past. Bring along examples of successful projects you've led – we want to see your magic in action!
✨Prepare for Interviews
Do your homework before any interview! Understand the company’s clients, their challenges, and how you can contribute. We recommend practising common interview questions and preparing some insightful questions of your own to show you're genuinely interested.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team and ready to take on those exciting client relationships!
We think you need these skills to ace Senior Account Manager / Account Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Manager or Account Director role. Highlight your experience in managing client relationships and leading projects, as this will show us you understand what we're looking for.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you've driven account growth or improved client satisfaction. Numbers and results speak volumes!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who’s not just skilled but also a good fit for our team culture. Share your passion for creativity and innovation!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BGN Agency
✨Know Your Clients Inside Out
Before the interview, make sure you research the company's key clients and their industries. Understand their challenges and how the company has helped them succeed. This will show your potential employer that you're not just interested in the role, but also in the success of their clients.
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples where you've identified growth opportunities or solved complex challenges for clients. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your strategic mindset and commercial acumen.
✨Demonstrate Leadership Skills
Be ready to talk about your experience leading teams and projects. Share stories that illustrate your ability to mentor junior team members and manage multidisciplinary teams effectively. This will help convey your natural leadership qualities and collaborative spirit.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview that reflect your understanding of the role and the company’s goals. Inquire about their approach to client relationships and how they measure account performance. This shows your genuine interest and strategic thinking.
