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- Tasks: Lead a team to ensure operational excellence and customer satisfaction.
- Company: Join BGIS, a leader in facilities management focused on diversity and inclusion.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact while working in a dynamic and diverse team culture.
- Qualifications: Experience in site management and health & safety is preferred.
- Other info: We value diversity and are committed to an inclusive recruitment process.
The predicted salary is between 43200 - 72000 £ per year.
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Purpose of Job
Providing leadership, management, and development of a defined team ensuring operational commitments are met and exceeded. The role will require close liaison with employees, client, and internal senior managers. The operation should be Proactive and driven to achieve total customer satisfaction, whilst ensuring operational and fiscal plans are at least achieved.
Job Description
Purpose of Job
Providing leadership, management, and development of a defined team ensuring operational commitments are met and exceeded. The role will require close liaison with employees, client, and internal senior managers. The operation should be Proactive and driven to achieve total customer satisfaction, whilst ensuring operational and fiscal plans are at least achieved.
Key Responsibilities
- Responsible for the H&S of the sites and engineers.
- On site HV and LV Authorised Person when qualified.
- To proactively check the operation of the Permit to Work system in accordance with BGIS Quality, Health & Safety procedures and client requirements. Especially with regards to sub-contractors adherence to RAMS.
- To proactively check the operation of the LOTO system in accordance with BGIS Quality, Health & Safety procedures and client requirements.
- Ensure that sub-contractors perform to meet the requirement of the contract. Administer subcontractor work approvals and safe operation while repair or service is carried out on site.
- Undertake other tasks as defined and requested by site management.
- To undertake annual appraisals of shift technicians once you have completed the BGIS Appraisal and Development training course.
- Ensure an awareness and compliance to the contractual KPI’s/SLA’s.
- Ensure the Computer Based Maintenance system, e.g. Astea, Concept, etc is kept up to date and that PPM and reactive tickets are closed out with accurate data captured.
- Work closely with the Area Contract Manager to ensure that the service levels are maintained to a consistently high level.
- Support the Contract Support in achieving high levels of customer satisfaction
- Responsible for Statutory & Code compliance of sites. Ensure engineers are fully equipped to carry out daily tasks.
- Plan PPM schedules for sites to ensure an even workload in conjunction with the Business Unit Director.
- Ensure PPM is carried out in accordance with manufacturer’s guidelines.
- Responsible for the return of PPM and work related documentation. Man Management of Day Engineers and Shift team members.
- Ensure all sites have accurate asset registers and are labelled accordingly.
- Responsible for the fast and effective procurement of materials and services. Proactively source additional works and raise quotations.
- Provide technical support to engineers, helpdesk and clients.
- Investigate and report on major Operational incidents.
- Ensure all callouts are attended to, in conjunction with the helpdesk.
- Promote H&S culture across the whole team
- Assist engineers carrying out PPM where required. Ensure regular communication with engineering team.
- Ensure weekly tasks have been completed and assist site manager to produce reports on delivery
- Ensure customer service levels are maintained.
- Ensure uniforms are being worn and are in good condition. Ensure all 3rd party contract works have been carried out.
- Attend all statutory works to understand how they are conducted and supply feedback.
- Quoted works that are not approved by FM and could have a business impact should be escalated
- First point of contact for all in hour shift issues and concerns.
- First point of contact on the escalation path for all mechanical incidents.
- Responsible for the production and distribution of a weekly report in conjunction with Business Unit Director.
- Carry out any reasonable management request.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
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Industries
Facilities Services
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Site Manager employer: BGIS
Contact Detail:
BGIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to the role of a Site Manager. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to maintaining high safety standards on site.
✨Tip Number 2
Network with professionals in the facilities management industry, especially those who have experience as Site Managers. Engaging with them can provide valuable insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with managing teams and ensuring compliance with KPIs and SLAs. Be ready to share specific examples of how you've successfully led teams to meet operational commitments in previous roles.
✨Tip Number 4
Research BGIS and their approach to diversity and inclusion. Being knowledgeable about the company's values and culture will allow you to align your responses during the interview, showcasing that you're a good fit for their team.
We think you need these skills to ace Site Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in site management, health and safety compliance, and team leadership. Use specific examples that demonstrate your ability to meet operational commitments and achieve customer satisfaction.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Site Manager position at BGIS. Mention how your skills align with their key responsibilities, such as managing subcontractors and ensuring compliance with health and safety procedures.
Highlight Leadership Experience: Emphasise any previous roles where you provided leadership and management to teams. Discuss how you have successfully developed team members and maintained high service levels in past positions.
Showcase Problem-Solving Skills: Provide examples of how you've handled operational incidents or challenges in the past. Highlight your proactive approach to problem-solving and your ability to communicate effectively with clients and team members.
How to prepare for a job interview at BGIS
✨Showcase Your Leadership Skills
As a Site Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated them to meet operational commitments and achieve customer satisfaction.
✨Understand Health & Safety Protocols
Familiarise yourself with health and safety regulations relevant to the role. Be ready to discuss your experience with Permit to Work systems and LOTO procedures, as well as how you ensure compliance among subcontractors.
✨Highlight Your Technical Knowledge
Since the role involves providing technical support, be prepared to discuss your technical expertise. Share specific instances where you've resolved complex issues or provided guidance to engineers and clients.
✨Demonstrate Proactive Problem-Solving
The job requires a proactive approach to operations. Think of examples where you've identified potential issues before they escalated and how your actions led to improved service levels or operational efficiency.
