At a Glance
- Tasks: Lead a team to ensure top-notch service and customer satisfaction.
- Company: Join a diverse and inclusive organisation focused on growth and development.
- Benefits: Gain valuable experience, training opportunities, and a supportive work environment.
- Other info: Opportunity for personal development and career advancement in facilities management.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Good education, engineering experience preferred, and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
- Description
- Purpose of the Job
Providing leadership, management, and development of a defined team ensuring operational commitments are met and exceeded.
The role will require close liaison with employees, client, and internal senior managers.
The operation should be Proactive and driven to achieve total customer satisfaction, whilst ensuring operational and fiscal plans are at least achieved.
Key Responsibilities
- Responsible for the H&Sof the sites and engineers.
- Work closely with the Contract Manager to ensure that the service levels are maintained to a consistently high level.
- Provide support and work closely with the Technical Supervisor.
- Support the Helpdesk in achieving high levels of customer satisfaction.
- Responsible for Statutory &Code compliance of sites.
- Ensure engineers are fully equipped to carry out daily tasks.
- Plan PPM schedules for sites to ensure an even workloadin conjunction with the Contract Manager.
- Ensure PPM is carriedout in accordance with manufacturer’s guidelines and HVCA SFG20.
- Responsible for the returnof PPM and work relateddocumentation.
- Risk Management.
- Man Management/Team Development.
- Disciplinary and Conflict management.
- Responsible for the fast and effective procurement of materials and services.
- Proactively sourceadditional works and raise quotations.
- Provide technical support to engineers, helpdeskand clients.
- Carry out monthly site reviews.
- Carry out engineers appraisals.
- Ensure all callouts are attended to, in conjunction with the helpdesk.
- Assist engineers carrying out PPM where required.
- Attend operational meetings as required.
- Ensure weekly tasks have been completed.
- Ensure customer service levelsare maintained.
- Ensure uniforms are being worn and are in good condition.
- Ensure all 3rd party contracts have been carriedout .
Accountabilities
- Reporting to the Contract / Operations Manager.
- Working collaboratively as part of the team.
- This post carriesno direct budgetaryresponsibility.
- Direct line supervisor for engineering team.
Person Specification
Education
A good general education is essential, ideallysome engineering experience and qualifications
Training
Incumbents must be able to demonstrate a career showingcontinuous personal development.
Up to date technical knowledge of ACOP’s, FGAS, fire and environmental control measures, building control requirements, and the Health and Safety at Work Act.
Experience
[Essential]
Experience in supervision of engineers
Technical experience in Commercial A/C and Chillers / Applications.
[Desirable]
Delivery of wider facilities management services.
The development and review of teams, appraisal, and the application of effective people management practice.
Aptitudes
Excellent verbal and written communication skills.
Numerate and computerliterate.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation.
We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.
We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!
Assistant Contract Manager in London employer: BGIS
BGIS is an excellent employer that values its employees by fostering a collaborative and supportive work culture in the heart of London. With a strong focus on professional development, we offer numerous growth opportunities and training programs to enhance your skills in building services. Our commitment to safety and compliance ensures a rewarding work environment where you can make a meaningful impact while enjoying the vibrant city life.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Contract Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Assistant Contract Manager at BGIS!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like BGIS or be willing to refer you for that Assistant Contract Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from BGIS who’s on the lookout for their next Assistant Contract Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Assistant Contract Manager role at BGIS!
We think you need these skills to ace Assistant Contract Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at BGIS. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at BGIS
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at BGIS. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
