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- Tasks: Lead a team to ensure operational excellence and customer satisfaction.
- Company: Join BGIS, a company committed to diversity and inclusion in the workplace.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a proactive team that values safety and high service standards.
- Qualifications: Experience in engineering management and a strong focus on health and safety required.
- Other info: This role offers a chance to make a real impact in a dynamic environment.
The predicted salary is between 43200 - 72000 ÂŁ per year.
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Job Description
Providing leadership, management, and development of a defined team ensuring operational commitments are met and exceeded. The role will require close liaison with employees, client, and internal senior managers. The operation should be Proactive and driven to achieve total customer satisfaction, whilst ensuring operational and fiscal plans are at least achieved.
Job Description
Providing leadership, management, and development of a defined team ensuring operational commitments are met and exceeded. The role will require close liaison with employees, client, and internal senior managers. The operation should be Proactive and driven to achieve total customer satisfaction, whilst ensuring operational and fiscal plans are at least achieved.
Key Responsibilities
- Responsible for the H&S of the sites and engineers.
- On site HV and LV Authorised Person when qualified and on Shift.
- To proactively check the operation of the Permit to Work system in accordance with BGIS Quality, Health & Safety procedures and client requirements. Especially with regards to sub-contractors adherence to RAMS.
- To proactively check the operation of the LOTO system in accordance with BGIS Quality, Health & Safety procedures and client requirements.
- Ensure that sub-contractors perform to meet the requirement of the contract. Administer subcontractor work approvals and safe operation while repair or service is carried out on site.
- Undertake other tasks as defined and requested by site management.
- To undertake annual appraisals of shift technicians once you have completed the BGIS Appraisal and Development training course.
- Ensure an awareness and compliance to the contractual KPI’s/SLA’s.
- Ensure the Computer Based Maintenance system, e.g. Maximo, Concept, etc is kept up to date and that PPM and reactive tickets are closed out with accurate data captured.
- Work closely with the Area Contract Manager to ensure that the service levels are maintained to a consistently high level.
- Support the Contract Support in achieving high levels of customer satisfaction
- Responsible for Statutory & Code compliance of sites. Ensure engineers are fully equipped to carry out daily tasks.
- Plan PPM schedules for sites to ensure an even workload in conjunction with the Area Contract Manager
- Ensure PPM is carried out in accordance with manufacturer’s guidelines.
- Responsible for the return of PPM and work related documentation. Man Management of Day Engineers and Shift team members.
- Ensure all sites have accurate asset registers and are labelled accordingly.
- Responsible for the fast and effective procurement of materials and services. Proactively source additional works and raise quotations.
- Provide technical support to engineers, helpdesk and clients.
- Investigate and report on major Operational incidents.
- Ensure all callouts are attended to, in conjunction with the helpdesk.
- Promote H&S culture across the whole team.
- Assist engineers carrying out PPM where required. Ensure regular communication with engineering team.
- Ensure weekly tasks have been completed and assist site manager to produce reports on delivery
- Ensure customer service levels are maintained.
- Ensure uniforms are being worn and are in good condition. Ensure all 3rd party contract works have been carried out.
- Attend all statutory works to understand how they are conducted and supply feedback.
- Quoted works that are not approved by FM and could have a business impact should be escalated
- First point of contact for all in hour shift issues and concerns.
- First point of contact on the escalation path for all mechanical incidents.
- Responsible for the production and distribution of a weekly report in conjunction with Area Contract Manager
- Carry out any reasonable management request.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
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Industries
Facilities Services
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Lead Engineer employer: BGIS
Contact Detail:
BGIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Engineer
✨Tip Number 1
Familiarise yourself with the key responsibilities outlined in the job description. Understanding the specific requirements, such as health and safety protocols and management of subcontractors, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees at BGIS to gain insights into the company culture and expectations for the Lead Engineer role. This can provide you with valuable information that you can use to tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your experience with Computer Based Maintenance systems like Maximo or Concept. Being able to articulate your familiarity with these tools will show that you are ready to hit the ground running in this role.
✨Tip Number 4
Highlight your leadership skills and experience in managing teams effectively. Be ready to share examples of how you've successfully led teams in the past, particularly in high-pressure environments, as this is crucial for the Lead Engineer position.
We think you need these skills to ace Lead Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, management, and operational excellence. Emphasise any previous roles where you ensured health and safety compliance, managed teams, or liaised with clients.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and how your skills align with the responsibilities outlined in the job description. Mention specific examples of how you've achieved customer satisfaction and managed operational commitments in past positions.
Highlight Technical Skills: Since the role requires technical knowledge, ensure you mention any relevant qualifications or certifications, especially those related to HV and LV systems, as well as experience with maintenance management systems like Maximo or Concept.
Showcase Leadership Experience: Provide examples of your leadership style and how you've successfully managed teams in the past. Discuss your approach to promoting a health and safety culture and how you've handled operational incidents or challenges.
How to prepare for a job interview at BGIS
✨Showcase Your Leadership Skills
As a Lead Engineer, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams, resolved conflicts, and driven projects to completion. Highlight your experience in fostering a positive team culture and ensuring operational commitments are met.
✨Understand Health & Safety Protocols
Given the emphasis on health and safety in the job description, be ready to discuss your knowledge and experience with H&S procedures. Familiarise yourself with relevant regulations and be prepared to explain how you ensure compliance and promote a safety-first culture among your team.
✨Demonstrate Customer Focus
Customer satisfaction is key in this role. Prepare to share specific instances where you've gone above and beyond to meet client needs. Discuss how you maintain high service levels and handle customer feedback effectively, as this will show your commitment to excellence.
✨Be Ready for Technical Questions
As a Lead Engineer, you'll need to provide technical support to engineers and clients. Brush up on your technical knowledge related to HV and LV systems, maintenance protocols, and any relevant software like Maximo or Concept. Be prepared to answer questions that assess your problem-solving skills in real-world scenarios.
