At a Glance
- Tasks: Coordinate maintenance tasks and support the service team for seamless operations.
- Company: Join BGIS, a global leader in integrated facilities management.
- Benefits: Enjoy competitive wages, career growth, and top-tier equipment provided.
- Other info: Diverse workplace with opportunities for personal and professional development.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong computer skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Cardiff or Alstonville, New South Wales
Company: BGIS Technical Services
Employment Type: Full-Time, 9‑Month Fixed Term Contract (Office‑Based)
The Role
We are seeking a proactive and organised Operations Support Administrator / Service Coordinator to join our team on a 9‑month fixed term contract. In this role, you’ll support the service team and Site Management by coordinating Planned Preventative Maintenance (PPM), Reactive Maintenance, reporting, purchase order workflows, and general operational support activities within our CMMS. This position is essential to maintaining seamless service delivery across multiple contracts, ensuring tasks are scheduled, tracked, and closed out accurately and on time.
Why You’ll Love Working With BGIS
- Competitive wages and yearly increases
- Career growth – paid training, study leave, and structured development pathways
- Top‑tier equipment provided – phone, laptop, uniforms & PPE supplied
- Recognition & rewards – spot recognition vouchers and $2,000 employee referral bonus
- Health, wellbeing & lifestyle benefits – Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers
- Additional employee benefits, including novated leasing options
- Paid parental leave & volunteer leave
- Safe systems of work and supportive leadership
What You’ll Be Doing
- Coordinating PPM and Reactive Maintenance tasks across multiple contracts
- Allocating work to technicians and tracking progress to meet SLAs and KPIs
- Reviewing timesheets and preparing accurate reporting
- Managing purchase orders, including close‑out checks and submission for approval
- Operating the internal helpdesk line and updating tasks accordingly
- Maintaining accurate asset and maintenance data within CMMS systems
- Liaising daily with technicians to support operational workflow
- Providing general administrative and operational support as needed
Your Skills, Experience & Attributes
- General understanding of maintenance or service operations
- Strong computer literacy, especially Microsoft Excel, and ability to learn new systems
- High‑level written and verbal communication skills
- Strong attention to detail and ability to manage competing priorities
- Desirable: Training or interest in OH&S, QA, or environmental disciplines
- Full working rights in Australia (essential)
About BGIS
BGIS is a global leader in integrated facilities management, project delivery, asset management, and technical services. With more than 10,000 employees globally, we deliver innovative service solutions across diverse sectors including government, healthcare, defence, commercial, education, and critical infrastructure. BGIS Self Perform specialises in delivering planned and reactive maintenance services across building, mechanical, electrical, hydraulic, and fire disciplines nationally. We invest in our people through safe systems, modern equipment, and career development opportunities.
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging. BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds.
Operations Support Administrator in Cardiff employer: BGIS
BGIS Technical Services is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and career growth. With competitive wages, comprehensive training opportunities, and a range of health benefits, employees in Cardiff or Alstonville can thrive in a dynamic environment that values recognition and rewards. Join us to be part of a global leader in integrated facilities management, where your contributions directly impact seamless service delivery across diverse sectors.
