Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage contracts, ensuring financial and operational goals are met.
- Company: BGIS is committed to diversity and inclusion, driving business success through varied perspectives.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a proactive team focused on customer satisfaction and strategic development.
- Qualifications: Experience in management and leadership roles is essential; strong communication skills required.
- Other info: We promote a barrier-free recruitment process, welcoming applicants from all backgrounds.
The predicted salary is between 48000 - 72000 £ per year.
Purpose of the Job
Providing strategic leadership, management, and development of a defined contract, ensuring financial and operational commitments are met and exceeded. The role requires close liaison with clients, internal senior managers, and lead contract support. The operation should be proactive and driven to achieve total customer satisfaction while ensuring operational and fiscal plans are at least achieved.
Key Responsibilities
- Provide leadership to meet and exceed contractual commitments.
- Identify and exploit opportunities for strategic development of the contract to increase turnover and profitability, add additional services and projects, and re-win contracts upon re-tendering.
- Communicate and implement business policies and processes effectively within the contract.
- Ensure healthy and safe working conditions, and the effective implementation of health and safety policies and processes across BGIS, subcontractors, and client activities, with regular reviews.
- Operate staffing structures that balance cost reduction with service excellence, supporting workload fluctuations and disaster recovery.
- Ensure contracts are staffed with competent teams, with effective succession planning in place.
- Collaborate with other operational managers to develop the business, foster teamwork, and support colleagues.
- Develop financial plans for revenue and profit, accurately forecast revenue and margins, reduce WIP and debt, cut costs, and promote contract growth, ensuring targets are met and exceeded.
- Implement control systems to meet statutory, policy, and contractual commitments.
- Maintain a customer-focused approach in all operational activities and build strong relationships with key client contacts.
- Promote and uphold BGIS company values consistently.
- Provide leadership, guidance, coaching, and support to deliver best practices in staff selection, training, assessment, and recognition.
- Communicate effectively through management meetings, briefings, forums, reports, and publications.
- Support the sales process through solution development, participation in presentations, hosting visits, and assisting with new contract mobilizations.
- Create a learning environment with appropriate training and development plans, ensuring staff are competent and can reach their potential.
Accountabilities
- Report to the Director/Divisional Director.
- Be accountable to relevant client contacts for daily operations.
- Manage a small team of Contract Managers and Supervisors across multiple contracts.
- Hold financial responsibility for delivering the contract portfolio's plan commitments.
At BGIS, we believe diversity and inclusion are key drivers of business success. We are committed to a barrier-free recruitment process and providing equal employment opportunities to individuals of all backgrounds. Promoting diversity is essential to our ongoing organizational success!
#J-18808-Ljbffr
Area General Manager (London) employer: BGIS
Contact Detail:
BGIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area General Manager (London)
✨Tip Number 1
Familiarise yourself with the key responsibilities outlined in the job description. Understanding the specific expectations, such as financial planning and client relationship management, will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of BGIS to gain insights into the company culture and operational strategies. This can provide you with valuable information that you can use to demonstrate your alignment with their values during the interview process.
✨Tip Number 3
Prepare examples from your past experience that showcase your leadership skills and ability to exceed contractual commitments. Be ready to discuss how you've successfully managed teams and driven profitability in previous roles.
✨Tip Number 4
Stay updated on industry trends and challenges related to contract management and operational excellence. Being knowledgeable about current issues will allow you to engage in meaningful conversations during interviews and show your proactive approach to the role.
We think you need these skills to ace Area General Manager (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in strategic leadership and contract management. Use specific examples that demonstrate your ability to meet financial and operational commitments.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of the role's responsibilities and how your background aligns with them. Mention your experience in fostering teamwork and developing financial plans, as these are key aspects of the job.
Showcase Leadership Skills: Emphasise your leadership style and how it has contributed to achieving customer satisfaction and operational excellence in previous roles. Provide concrete examples of how you've led teams to success.
Highlight Communication Abilities: Since effective communication is crucial for this role, include instances where you successfully communicated business policies or collaborated with senior managers and clients. This will demonstrate your capability to manage relationships effectively.
How to prepare for a job interview at BGIS
✨Showcase Your Leadership Skills
As an Area General Manager, demonstrating your leadership capabilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated them to exceed targets and maintain high standards of customer satisfaction.
✨Understand Financial Management
Since the role involves financial responsibility, brush up on your financial management skills. Be ready to discuss how you've developed financial plans, forecasted revenue, and managed costs effectively in previous roles.
✨Emphasise Communication Skills
Effective communication is key in this position. Prepare to discuss how you've communicated business policies and processes in the past, and how you fostered teamwork and collaboration among different operational managers.
✨Demonstrate a Customer-Focused Approach
Highlight your commitment to customer satisfaction. Share specific instances where you've built strong relationships with clients and how that positively impacted contract performance and service delivery.
