Facilities Operations Coordinator
Facilities Operations Coordinator

Facilities Operations Coordinator

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate maintenance and support the Service Delivery Team at The Crown Estate.
  • Company: Join BGIS, a diverse and inclusive organisation committed to success.
  • Benefits: Gain valuable experience in facilities management with a supportive team.
  • Why this job: Make a real impact while developing your skills in a dynamic environment.
  • Qualifications: Experience in a similar role and strong communication skills required.
  • Other info: Flexible work environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Location: Regent Street, London, SW1Y

Work Pattern: Mon-Fri, 5 days on site

Purpose of Job: The role supports the Contract Manager in managing the Service Delivery Team at The Crown Estate. Responsibilities include planned and reactive maintenance coordination, issuing permits to work in line with BGIS Safe Systems of Work, and ensuring isolations and integrations follow BGIS and site standards.

Responsibilities:

  • Ensure all subcontracted PPMs are scheduled and completed, working with site management on any variations.
  • Manage subcontractors, including obtaining RAMS, arranging permits, managing remedial works, and handling documentation.
  • Support the supervisor with subcontractor logbooks, ensuring they are populated and reviewed correctly.
  • Take meeting minutes, organise meeting rooms, and follow up on action points.
  • Provide administrative support for quotes under £1k. Book visits once quotes are approved.
  • Manage RiskWise actions and inspections.
  • Maintain the Training Matrix and Toolbox Talks.
  • Manage the permit and isolations/integrations system, liaising with engineering leads to ensure risks are mitigated.
  • Work with the Systems Administrator to develop the CAFM system as site needs evolve.
  • Provide performance statistics for PPMs, reactive tasks and remedials.
  • Support Elogbooks CAFM development, verifying asset data, aligning planned maintenance requirements, and producing building‑specific maintenance task regimes.

Person Specification:

  • Strong attention to detail and accuracy.
  • Effective communication and active listening.
  • Flexible and able to adapt to changing environments.
  • A supportive team player.
  • Awareness of organisational impact and political sensitivity.
  • Ability to network and build internal relationships.
  • Strong problem‑solving and analytical skills.
  • Creative thinking and ability to generate new ideas.
  • Proactive with good initiative.
  • Focused on delivering results to high standards.
  • Able to influence and persuade others.
  • Customer‑focused, ensuring current and future needs are met.

Education: A good basic education with strong written and spoken English and basic Maths.

Additional Requirements: Experience in similar role. Computer literate with knowledge of CAFM systems.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!

Facilities Operations Coordinator employer: BGIS UK & Europe

At BGIS, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our commitment to diversity and inclusion fosters a supportive culture where every team member can thrive and grow professionally. With opportunities for career advancement and a focus on employee well-being, we ensure that our Facilities Operations Coordinators are equipped with the tools and support they need to succeed in their roles.
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Contact Detail:

BGIS UK & Europe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Operations Coordinator

✨Tip Number 1

Network like a pro! Get chatting with people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested.

✨Tip Number 3

Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!

We think you need these skills to ace Facilities Operations Coordinator

Attention to Detail
Communication Skills
Flexibility
Teamwork
Problem-Solving Skills
Analytical Skills
Initiative
Customer Focus
CAFM Systems Knowledge
Documentation Management
Meeting Coordination
Risk Management
Performance Statistics Analysis
Adaptability
Organisational Awareness

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Facilities Operations Coordinator role. Highlight your relevant experience in facilities management and any specific skills that match the job description, like your attention to detail and problem-solving abilities.

Showcase Your Communication Skills: Since effective communication is key in this role, don’t forget to demonstrate your communication skills in your written application. Use clear and concise language, and maybe even mention a time when you successfully communicated with a team or managed a project.

Be Proactive and Results-Driven: We love candidates who take initiative! In your application, share examples of how you've gone above and beyond in previous roles. This could be about managing subcontractors or improving processes – anything that shows you're focused on delivering high standards.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!

How to prepare for a job interview at BGIS UK & Europe

✨Know Your Stuff

Make sure you understand the key responsibilities of a Facilities Operations Coordinator. Brush up on your knowledge of planned and reactive maintenance, as well as how to manage subcontractors effectively. Being able to discuss specific examples from your past experience will show that you're not just familiar with the role, but that you can excel in it.

✨Show Off Your Communication Skills

Since effective communication is crucial for this role, practice articulating your thoughts clearly. Prepare to discuss how you've successfully communicated with teams or managed meetings in the past. Highlight your active listening skills and how they’ve helped you resolve issues or improve processes.

✨Be Ready to Problem-Solve

Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to adapt quickly or come up with creative solutions. Be prepared to walk the interviewer through your thought process and how you arrived at your solutions, especially in high-pressure situations.

✨Demonstrate Your Team Spirit

This role requires a supportive team player, so be ready to share examples of how you've collaborated with others. Discuss how you’ve built internal relationships and contributed to a positive team environment. Showing that you can influence and persuade others while maintaining a customer-focused approach will set you apart.

Facilities Operations Coordinator
BGIS UK & Europe

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