At a Glance
- Tasks: Monitor and optimise building systems using real-time data and advanced analytics.
- Company: Join a tech-driven team focused on sustainability and energy efficiency.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on building performance and contribute to sustainability goals.
- Qualifications: Knowledge of building management systems and strong analytical skills required.
The predicted salary is between 36000 - 60000 € per year.
About The Remote Command Centre (RCC)
The BGIS Remote Command Centre (RCC) is a technology-driven hub that leverages advanced analytics, real-time monitoring, and expert interventions to optimise building performance remotely. By utilising a team of subject matter experts, the RCC reduces operational costs, improves energy efficiency, enhances occupant comfort, and supports clients in achieving sustainability goals.
Key RCC functions include:
24/7 monitoring of critical building systems
Remote interventions to resolve inefficiencies
Management and reporting of operational risks
Support for IoT mobilisation and smart building technologies
Continuous improvement through data-driven insights
Purpose of Job
The RCC Operative is responsible for the proactive monitoring and remote optimisation of building systems. Using real-time data from Building Management Systems (BMS), Fault Detection & Diagnostics (FDD) platforms, and IoT telemetry, the RCC Operative identifies inefficiencies, executes first-line interventions, and supports on-site teams to maintain and enhance building performance.
This role ensures reduced energy consumption, improved occupant comfort, operational resilience, and compliance with sustainability objectives.
Key Responsibilities
Real-Time Monitoring & Issue Identification
Monitor BMS, HVAC, lighting, and IoT systems for anomalies, inefficiencies, and operational risks.
Triage and resolve first-stage BMS issues, escalating when necessary.
Analyse telemetry data to maintain optimal environmental conditions.
Workflow Triage & Closure
Receive, log, prioritise, and manage RCC service requests through the workflow management system.
Ensure timely closure of RCC tickets and interventions in line with defined SLAs. (Client Specific)
Verify completion of actions and provide feedback to stakeholders.
Reporting & Impact Analysis
Produce clear and timely reports detailing interventions raised by the RCC, actions taken, and closures achieved.
Quantify the impact of RCC interventions, such as response time, resolution time, first-time fix rate, energy savings, improved system performance, or reduced operational risk.
Track and communicate trends in recurring issues to support root cause analysis and continuous improvement.
Contribute to monthly/quarterly client reports highlighting RCC performance metrics and key insights.
Remote Intervention & Coordination
Apply remote interventions to correct system inefficiencies.
Coordinate with on-site teams and external contractors for complex interventions.
Record all interventions for compliance and reporting purposes.
Performance Optimisation
Adjust and fine-tune FDD rules to suit specific site conditions.
Recommend control strategy enhancements to minimise energy waste.
Contribute to continuous commissioning and operational excellence initiatives.
IoT & Smart Building Support
Assist with IoT device integration and telemetry management.
Provide technical support for IoT overlays and system troubleshooting.
Collaborate on smart building technology deployments.
Continuous Improvement
Collect client and team feedback to refine RCC processes.
Stay informed on emerging technologies and best practices.
Contribute to RCC knowledge-sharing and playbooks.
Compliance & Security
Follow strict change control processes for all BMS and smart system adjustments.
Ensure data integrity, cybersecurity, and operational compliance.
Maintain accurate audit trails of system access and configuration changes.
Essential System Knowledge
The RCC Operative must have working knowledge of the following:
Building Management Systems (TREND, Tridium Niagara, or similar).
Fault Detection & Diagnostics (FDD) platforms.
IoT telemetry and device management systems.
Energy management dashboards and analytics tools.
Understanding of HVAC, lighting, and critical building services
Building Performance in London employer: BGIS UK & Europe
At BGIS, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. Our Remote Command Centre (RCC) team is dedicated to optimising building performance while prioritising employee growth through continuous training and development opportunities. Located in a tech-driven hub, we provide our staff with the latest tools and technologies, ensuring they are at the forefront of sustainability and energy efficiency initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Building Performance in London
✨Tip Number 1
Network like a pro! Reach out to professionals in the building performance field on LinkedIn or at industry events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements related to building management systems and IoT technologies. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of BMS, FDD platforms, and energy management tools. We recommend practising common interview questions and scenarios specific to building performance roles to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at the RCC.
We think you need these skills to ace Building Performance in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the RCC Operative role. Highlight your experience with Building Management Systems and any relevant technical skills. We want to see how your background aligns with our focus on building performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about optimising building performance and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Technical Skills:Don’t forget to mention your knowledge of IoT, FDD platforms, and energy management tools. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BGIS UK & Europe
✨Know Your Tech
Familiarise yourself with Building Management Systems and Fault Detection & Diagnostics platforms. Brush up on your knowledge of IoT telemetry and energy management tools, as these are crucial for the role. Being able to discuss specific technologies will show your expertise and enthusiasm.
✨Showcase Problem-Solving Skills
Prepare examples of how you've identified and resolved inefficiencies in previous roles. Think about times when you used data to make decisions or improve processes. This will demonstrate your ability to handle real-time monitoring and issue identification effectively.
✨Understand the Bigger Picture
Research the company's sustainability goals and how the RCC contributes to them. Be ready to discuss how your role can impact energy efficiency and occupant comfort. Showing that you understand the company's mission will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and future technology integrations. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Engaging in a two-way conversation can leave a lasting impression.
