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For Companies At a Glance
- Tasks: Lead and support multi-site teams in delivering top-notch security and cleaning services.
- Company: Bridgestone Group connects talented professionals with leading contractors in the construction sector.
- Benefits: Enjoy 33 days annual leave, healthcare cash plan, and exclusive discounts on brands and gym memberships.
- Why this job: Join a dynamic team making a positive impact while enjoying unique corporate perks and events.
- Qualifications: Proven experience in managing security and cleaning services; SIA licence required.
- Other info: Be part of a diverse international group focused on innovation and growth.
The predicted salary is between 36000 - 54000 ÂŁ per year.
We are currently recruiting for a Security and Cleaning Operations Manager to join us at Bridgestone, an exciting opportunity for an operational leader with a strong track record in managing multi-site teams across both service lines to play a key role in the successful delivery of security and cleaning services across South Wales.
The Role
This is a hands-on, people-focused role, ideally suited to someone who thrives in a dynamic, multi-site environment. You will be responsible for leading a team of site-based supervisors, ensuring consistently high service standards are delivered in line with client expectations, contractual KPIs and industry regulations.
Key Responsibilities
- Lead and support supervisors across multiple client locations, ensuring service quality and staff performance.
- Monitor and manage workforce scheduling, absence, and leave records, using Guardman software.
- Carry out daily audits to ensure site cleanliness, safety, and security compliance.
- Maintain SIA licensing compliance, ACS accreditation, and prepare for industry inspections.
- Oversee recruitment, onboarding, training and ongoing performance management.
- Monitor stock levels and equipment usage for cost efficiency.
- Build strong client relationships and act swiftly to resolve operational issues.
- Produce regular operational performance reports for senior stakeholders.
What We’re Looking For
- Proven experience managing both security and cleaning services across commercial or industrial sites.
- A proactive leader with strong interpersonal and communication skills.
- Confident using security workforce management software (ideally Guardhouse/Guardman).
- SIA licence holder with in-depth knowledge of ACS requirements.
- Full UK driving licence and flexibility to travel across South Wales.
- Organised, resilient, and solutions-focused.
Desirable
- IOSH Managing Safely or equivalent H&S qualification.
- Experience tendering or onboarding new client contracts.
- Familiarity with ISO standards and external audits.
The Bridgestone Benefits
- With our Medical Cash Plan, you can claim back on everyday healthcare expenses, including optical, dental, and chiropractic care—ensuring your wellbeing is always a top priority.
- Join us in our mission to make a positive impact – we plant a tree for every new team member. Welcome to EmployTREE!
- Enjoy Corporate Boxes at Wembley and Principality Stadium, giving you access to exclusive events and unforgettable experiences at two of the world’s most iconic venues.
- Benefit from discounted wellbeing, alternative therapies, and treatments—enjoy reduced rates on services that support your physical and mental health.
- Join us in celebrating our annual achievements at the Group Ball, hosted at a secret UK location for a night of celebrations.
- 33 Days Annual Leave- Length of service scheme-Earn extra days annual leave for length of service/ awards & recognition.
- Enjoy exclusive discounts on high street brands and gym memberships—helping you save on everyday purchases while staying active and healthy.
- Access 24/7 counselling, advice, and Employee Assistance Program (EAP) services—providing round-the-clock support whenever you need it.
Bridgestone is part of Bright Group International (BGI) are parent brand for a number of global talent & technology companies, serving a varied group of customers from Waste & Recycling to Artificial Intelligence. As an international multi-brand group, we build careers, futures, and business communities where diversity, innovation, and growth are at the heart of everything.
Security & Cleaning Operations Manager employer: BGI
Contact Detail:
BGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security & Cleaning Operations Manager
✨Tip Number 1
Familiarise yourself with the Guardman software, as it's crucial for managing workforce scheduling and compliance. Consider taking a short online course or tutorial to boost your confidence in using it effectively.
✨Tip Number 2
Network with professionals in the security and cleaning sectors, especially those who have experience in multi-site management. Attend industry events or join relevant online forums to build connections that could help you stand out.
✨Tip Number 3
Brush up on your knowledge of SIA licensing and ACS requirements, as these are essential for the role. Being well-versed in these areas will demonstrate your commitment and expertise during interviews.
✨Tip Number 4
Prepare to discuss your previous experiences in managing teams across multiple sites. Use specific examples that highlight your leadership skills and ability to maintain high service standards under pressure.
We think you need these skills to ace Security & Cleaning Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing security and cleaning services, especially in multi-site environments. Use specific examples that demonstrate your leadership skills and ability to meet client expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your relevant experience, particularly with workforce management software like Guardman, and how you can contribute to maintaining high service standards.
Highlight Key Skills: In your application, emphasise your interpersonal and communication skills, as well as your organisational abilities. Mention any relevant qualifications, such as SIA licensing or IOSH Managing Safely, to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at BGI
✨Showcase Your Leadership Skills
As a Security & Cleaning Operations Manager, you'll be leading teams across multiple sites. Be prepared to discuss your previous leadership experiences, focusing on how you've motivated and managed teams to achieve high service standards.
✨Familiarise Yourself with Relevant Software
Since the role involves using Guardman software for workforce management, make sure you understand its functionalities. If you have experience with similar software, be ready to share specific examples of how you've used it to improve operations.
✨Demonstrate Your Knowledge of Compliance
The job requires maintaining SIA licensing compliance and ACS accreditation. Brush up on these regulations and be prepared to discuss how you've ensured compliance in your previous roles, including any audits you've managed.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you've successfully resolved operational issues or improved service quality, and be ready to explain your thought process.
