Quality Analyst - Customer Care in City of London
Quality Analyst - Customer Care

Quality Analyst - Customer Care in City of London

City of London Full-Time 55000 - 65000 £ / year (est.) No home office possible
BGC Group

At a Glance

  • Tasks: Ensure accuracy and integrity of regulatory reporting while leading data quality control reviews.
  • Company: Dynamic firm focused on regulatory compliance and data quality.
  • Benefits: Competitive salary, professional development, and a collaborative work environment.
  • Other info: Opportunity to work with advanced tools and enhance your career in a supportive team.
  • Why this job: Make a real impact in regulatory reporting and mentor junior analysts.
  • Qualifications: Experience in regulatory reporting and strong analytical skills required.

The predicted salary is between 55000 - 65000 £ per year.

We are hiring a Senior Quality Assurance Analyst to join our Trade & Transaction Reporting (TTR) Data Quality function. This is a key role focused on ensuring the accuracy, completeness, and integrity of regulatory reporting across MiFID II, EMIR Refit, SFTR, and REMIT. Working closely with Technology, Operations, Compliance, and Change, you will play a central role in strengthening the firm’s reporting control framework and supporting ongoing regulatory initiatives.

Key responsibilities:

  • Lead data quality control reviews across all reporting regimes
  • Perform in-depth root cause analysis and drive remediation activities
  • Analyse large datasets to identify trends, anomalies, and data issues
  • Validate reporting accuracy using vendor platforms such as Kaizen, UnaVista, DTCC, and TradeEcho
  • Design and enhance MI, dashboards, and reporting metrics
  • Support regulatory change initiatives and UAT participation
  • Mentor junior analysts and contribute to team capability development
  • Maintain high-quality documentation and improve QA frameworks

We are looking for candidates with:

  • Strong experience in regulatory reporting data quality (MiFID II, EMIR, SFTR, REMIT)
  • A solid understanding of trade and transaction lifecycles and system flows
  • Hands-on experience with QA vendor platforms, ideally Kaizen
  • Excellent analytical, problem-solving, and stakeholder management skills
  • A strong control mindset with exceptional attention to detail

Technical skills:

  • Advanced Excel, with strong PowerPoint and Word skills
  • SQL or Python is advantageous
  • Familiarity with UnaVista, DTCC, and TradeEcho

You will be detail-driven, proactive, and structured in your approach, with the ability to communicate effectively across teams and maintain accuracy under pressure.

Quality Analyst - Customer Care in City of London employer: BGC Group

As a Senior Quality Assurance Analyst in London, you will thrive in a dynamic work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through mentorship opportunities and continuous professional development, ensuring you can advance your career while contributing to critical regulatory initiatives. Enjoy the unique advantage of working in a vibrant city, where our supportive environment fosters both personal and professional fulfilment.
BGC Group

Contact Detail:

BGC Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Analyst - Customer Care in City of London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to regulatory reporting. We want you to shine when discussing your experience with MiFID II, EMIR, and other frameworks!

✨Tip Number 3

Showcase your analytical skills! Bring examples of how you've tackled data quality issues or improved QA processes. We love seeing real-life applications of your expertise.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always on the lookout for passionate candidates like you!

We think you need these skills to ace Quality Analyst - Customer Care in City of London

Regulatory Reporting Data Quality
MiFID II
EMIR
SFTR
REMIT
Data Quality Control Reviews
Root Cause Analysis
Data Analysis
Vendor Platforms (Kaizen, UnaVista, DTCC, TradeEcho)
Management Information (MI) Design
User Acceptance Testing (UAT)
Mentoring
Advanced Excel
SQL
Python

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with regulatory reporting and data quality, as these are key for us at StudySmarter.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your analytical skills and attention to detail!

Showcase Relevant Experience: When detailing your work history, focus on your hands-on experience with QA vendor platforms and any projects related to MiFID II, EMIR, or similar regulations. We want to see how you've tackled challenges in the past!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at BGC Group

✨Know Your Regulatory Reporting Inside Out

Make sure you brush up on your knowledge of MiFID II, EMIR, SFTR, and REMIT. Be prepared to discuss how these regulations impact data quality and reporting. Having specific examples ready will show that you understand the nuances of regulatory requirements.

✨Show Off Your Analytical Skills

Since the role involves analysing large datasets, be ready to demonstrate your analytical prowess. Bring examples of past projects where you've identified trends or anomalies in data. If you can, mention any tools or methodologies you used, especially if they relate to SQL or Python.

✨Highlight Your Experience with QA Vendor Platforms

Familiarity with platforms like Kaizen, UnaVista, DTCC, and TradeEcho is crucial. Be prepared to discuss your hands-on experience with these tools. If you’ve led data quality control reviews or performed root cause analysis using these platforms, make sure to share those stories!

✨Demonstrate Your Team Spirit

This role involves mentoring junior analysts and collaborating across teams. Think of examples where you've successfully worked with others or helped develop team capabilities. Showing that you can communicate effectively and maintain a positive team dynamic will set you apart.

Quality Analyst - Customer Care in City of London
BGC Group
Location: City of London

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