At a Glance
- Tasks: Provide excellent service to customers and maximise brand distribution.
- Company: Join a fast-growing company with a supportive team culture.
- Benefits: Competitive salary, 28 days holiday, and modern office perks.
- Other info: Work in a vibrant office in Swindon, Monday to Friday.
- Why this job: Be part of an innovative team and grow your career in a dynamic environment.
- Qualifications: Fluent in Spanish, strong communication skills, and experience with CRM tools.
BGA are looking for a talented individual to develop and provide excellent service to new and current customers. The Spanish speaking Account Manager will be responsible for working with all areas of the business to maximise the distribution of the BGA brand. The successful candidate must possess a hands-on attitude regarding problem solving, be a good multitasker, and have a willingness to learn at speed.
Key Responsibilities
- Assist with answering all incoming telephone calls in a professional and competent manner over busy periods
- Make outgoing calls to customers in regard to account queries
- Respond to internal and external enquiries via email and phone in a timely manner
- Input UK and Export orders via email, over the phone and our electronic ordering system
- Manage and update customer accounts including new accounts in our internal and WMS system
- Manage the DHL dashboard daily
- Work closely with UK and Export Sales, Product Management and Marketing to maximize the distribution of the BGA brand
- Maximise sales opportunities through analysis and order fulfilment
- Identify opportunities with new and existing customers to maximise sales
- Keep the CRM, Smartsheet updated and work with reports on Power BI
- Build deep, trusted relationships with our key accounts
- Run monthly sales promotions with our key accounts
Required skills
- Multilingual (desired languages Spanish, Polish, English)
- Experience using MS Excel
- Experience in Outlook and Word
- Confident picking up the phone to customers around the world
- Analytical approach to problem solving
- Excellent time management and organisational skills
- Excellent written and oral communication skills
- Innovative thinker
- Experience within the automotive aftermarket sector
- CRM, Power BI and Smartsheet
The role is based in our Swindon office and will be required to work in the office Monday to Friday. Working hours: 9am to 5.15pm.
What We Offer You
- Competitive Salary: We’re open to tailoring the job offer to fit your skills and experience.
- Environment: Work from our modern Swindon offices.
- Growth Opportunities: Be part of an ambitious, fast-growing company.
- Supportive Team: Join a close-knit group that values fresh ideas, innovation, and teamwork.
- 28 days holiday (including bank holidays)
- On-site parking, Drinks & Fruit complimentary, Service gifts for 5, 10, 15 plus years.
Account Manager – Spanish Speaking in Swindon employer: BGA
BGA is an exceptional employer, offering a dynamic work environment in our modern Swindon office where innovation and teamwork are at the forefront. As an Account Manager, you'll enjoy competitive salary packages tailored to your skills, ample growth opportunities within our fast-growing company, and a supportive team that values your contributions. With benefits like 28 days of holiday, on-site parking, and complimentary refreshments, BGA is committed to fostering a rewarding and engaging workplace for all employees.
