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For Companies At a Glance
- Tasks: Join our team as a technical support adviser, assisting with product selection and technical queries.
- Company: We manufacture innovative drainage and water management systems for the construction industry.
- Benefits: Receive full training and enjoy a dynamic work environment with potential for growth.
- Why this job: Be part of a friendly team, making a real impact in the construction sector while developing your skills.
- Qualifications: IT-driven individuals with technical minds; construction knowledge is a bonus.
- Other info: Familiarity with Microsoft Office and AutoCAD is advantageous.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are looking for a friendly, dinamic technical support adiviser to join our team.
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You will have fulll Training and be responsible for:
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prodcut selection, technical and design support.
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techinical queries, preparation and review of technical drawings, spec sheets and instillation drawings.
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instillation guidance for contractors/Distributors.
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preperation of quotations to potential customers.
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use of microsoft Office and Auto CAD would be an advantage.
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you must be IT driven, Techincally minded with construction knowledge as a plus.
Contact Detail:
BG Graspointner Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate/Trainee/Experienced technical support
✨Tip Number 1
Familiarise yourself with our products and the construction industry. Understanding linear drainage and water management systems will help you answer technical queries confidently during interviews.
✨Tip Number 2
Brush up on your AutoCAD skills. Since the role involves preparing and reviewing technical drawings, being proficient in this software will set you apart from other candidates.
✨Tip Number 3
Showcase your IT skills. Being IT driven is crucial for this position, so be prepared to discuss any relevant experience you have with Microsoft Office and other technical tools.
✨Tip Number 4
Prepare to demonstrate your problem-solving abilities. As a technical support adviser, you'll need to provide solutions to contractors and distributors, so think of examples where you've successfully resolved issues in the past.
We think you need these skills to ace Graduate/Trainee/Experienced technical support
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required. Highlight your technical knowledge, experience with Microsoft Office and AutoCAD, and any construction industry background in your application.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the role of a technical support adviser. Emphasise your IT skills, technical mindset, and any relevant experience in product selection or technical support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention how your background makes you a suitable candidate for providing technical support and guidance, and express your eagerness to learn and grow within the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a technical support role.
How to prepare for a job interview at BG Graspointner Ltd
✨Show Your Technical Knowledge
Make sure to brush up on your technical knowledge related to drainage and water management systems. Be prepared to discuss any relevant experience you have, especially if it involves product selection or technical support.
✨Demonstrate Your IT Skills
Since the role requires being IT driven, highlight your proficiency with Microsoft Office and AutoCAD. If you have any examples of how you've used these tools in previous roles or projects, be ready to share them.
✨Prepare for Technical Queries
Anticipate potential technical queries that may arise during the interview. Think about common issues faced in the industry and how you would approach solving them, as this will showcase your problem-solving skills.
✨Exhibit Your Communication Skills
As a technical support adviser, clear communication is key. Practice explaining complex concepts in simple terms, as you may need to guide contractors or distributors through installation processes.
