At a Glance
- Tasks: Coordinate wheelchair repairs and support patients with mobility aid services.
- Company: Join Bristol NHS Foundation Trust, a leading healthcare provider in the UK.
- Benefits: Enjoy flexible working, career development, and a supportive work environment.
- Other info: Be part of a diverse team committed to improving patient care.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 37035 - 45265 £ per year.
North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people. Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life. We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
Job overview
We are looking for the right person to provide and co-ordinate administrative support to the Wheelchair Repair and Service team. The post holder will be responsible for liaising with patients, carers and relatives for the repair and service of wheelchair mobility aids; as well as assisting in the allocation and coordination of daily workloads. The successful post holder will also share in team activities such as controlling and ordering stock, monitoring and allocating wheelchairs and related accessory stock; also assisting in stock control systems.
This role calls for a post holder that is a self-starter and has the capabilities to work alone and as part of our team, with patients and their carers to ensure the delivery of the repairs service and collection of goods and accessories in a timely manner and to a high standard. This is a unique role that will challenge you, stretch you but bring the satisfaction like no other as you bring quality to the lives of the persons we serve.
Detailed job description and main responsibilities
- Receive calls from patients, carers and care professionals through telephone and email for the repair of wheelchairs. This will require liaising with the callers to ascertain the fault and agreeing when we will call to repair and fix that problem.
- Completing works orders and associated paperwork to close down completed jobs in a timely fashion within the stated KPI's.
- Coordinating the workload for Field Service Engineers to ensure a full day is allocated to patient care.
- Maintain an efficient and prompt goods inwards control, including incoming inspection, goods inwards approvals and other procedures, either in person or through agreed delegation.
- Order additional stock as required by the site.
- Liaise with service management on effective management information reporting systems for stock control, stock movements, slow moving or obsolete stock identification and other reports to facilitate optimum stock usage within contractual requirements.
- Make full use of stock control and other systems to update records and maintain patient details.
- Comply with service requirements of the BCE Management Systems and Bristol NHS Foundation Trust policies and procedures.
- Undertake other reasonable duties, appropriate to the grade.
We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
Bristol NHS Foundation Trust is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
Repairs Co-ordinator in Bristol employer: BFT
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StudySmarter Expert Advice🤫
We think this is how you could land Repairs Co-ordinator in Bristol
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like BFT.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at BFT.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like BFT, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Repairs Co-ordinator in Bristol
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at BFT.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at BFT.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to BFT. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at BFT. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at BFT
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research BFT’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
