Quality Insight Senior Analyst in Bristol

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Quality Insight Senior Analyst

Quality Insight Senior Analyst in Bristol

Bristol Full-Time On-site

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North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1^st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Job overview

We are looking for an experienced and enthusiastic Quality Insight Senior Analyst to join our Quality team, providing high-quality analytics, insight and reporting across patient safety, patient experience, clinical effectiveness, clinical audit and patient-reported outcome measures (PROMs).

Working across Bristol NHS Foundation Trust, you will lead a primary quality portfolio while working collaboratively with other analysts to share knowledge, ideas and cross-cover.

You will develop dashboards and thematic analysis, bringing together incidents, complaints/PALS, patient surveys, clinical audit and operational data to identify themes, variation, learning and risk. Using Power BI, SQL and Excel, you will turn complex information into clear, actionable insight for clinical teams, senior leaders, committees and the Board.

You will work closely with quality specialists and BI/Digital colleagues, support quality improvement and regulatory requirements, and contribute to data quality and consistent Trust-wide analytical standards. The role also offers opportunities to explore the safe and ethical use of AI-assisted analytics.

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Design and maintain dashboards and automated reporting using Power BI, SQL and Excel, applying appropriate statistical methods including SPC.
Analyse and triangulate incidents, complaints/PALS, surveys, clinical audit and operational data to identify themes, variation, learning and risk.
Translate complex analysis into clear, actionable insight for clinical teams, senior leaders, committees and the Board, providing expert advice on limitations, uncertainty and risk.
Lead analytical inputs for statutory returns, regulatory submissions and inspection readiness.
Investigate data quality issues and work with data owners and BI/Digital teams to improve data pipelines and analytical products.
Provide analytical leadership, mentoring, peer review and quality assurance, supporting consistent Group-wide standards.
Support quality improvement through robust measures and evaluation.
Explore responsible AI-assisted analytics within approved governance and human oversight.
Work with significant autonomy, making and justifying prioritisation decisions across competing demands.

Working for our organisation

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

The Quality Insight Senior Analyst will provide high-quality analytics, insight and reporting across the Bristol NHS Group quality portfolio, including patient safety, patient experience, clinical effectiveness, clinical audit and patient-reported outcome measures (PROMs). The post holder will work with quality subject matter experts, divisional clinical leaders and corporate teams to translate complex information into meaningful insight that supports assurance, learning, improvement and decision-making.

The post holder will be part of a small and supportive team of Quality Insight Analysts led by a Senior Data Manager. Each analyst will develop expertise and take responsibility for a particular quality portfolio, while working collaboratively across the wider quality agenda. Analysts will share knowledge and analytical approaches, peer review each other's work, provide cross-cover and support one another to develop a versatile and resilient analytical service. The role will also provide mentoring and day-to-day coordination to other analysts where required, including quality assurance of analytical outputs.

The role will develop and maintain high-quality dashboards, automated reporting and narrative thematic insight using tools including Power BI, SQL and Excel. The post holder will bring together information from incidents, complaints and PALS, patient surveys, clinical audit and operational data to identify themes, variation and potential risk, aligned to the NHS Patient Safety Strategy and PSIRF. Appropriate statistical approaches, including Statistical Process Control and measurement for improvement, will be used to ensure that data supports meaningful interpretation and action.

A key responsibility will be translating complex analytical findings into clear, accessible and actionable insight. The post holder will adapt information for a range of clinical and corporate audiences, including frontline services, senior clinical and managerial colleagues, committees and the Board. This will include communicating sensitive information relating to areas such as patient safety incidents, complaints and risk with professionalism and using clear language and effective data storytelling.

The post holder will work closely with stakeholders to understand their questions and information requirements, frame analytical questions and select appropriate methods. They will provide evidence-based options and recommendations and clearly communicate assumptions, uncertainty, data limitations and risks.

Main responsibilities

The post holder will:

Develop high-quality analytical products, including automated reports and dashboards using Power BI, SQL and Excel across patient safety, patient experience, clinical effectiveness, clinical audit and PROMs.
Triangulate multiple sources of quality information, including incidents, complaints/PALS, patient survey feedback, clinical audit and operational data, to identify themes, variation, learning and risk.
Apply appropriate statistical and improvement methods, including SPC and measurement for improvement, ensuring agreed definitions and analytical standards are applied consistently.
Translate complex analysis into actionable insight for clinical and corporate audiences, tailoring the presentation of findings for frontline services, senior leaders, committees and Board-level audiences.
Develop strong working relationships with Patient Safety, Patient Experience, Clinical Audit/Effectiveness, divisional and BI/Digital teams to coordinate analysis and reporting.
Support data literacy, helping colleagues understand and appropriately interpret dashboards, measures and statistical signals such as SPC.
Investigate data quality issues, identifying root causes and working with data owners to develop practical remediation and preventative actions.
Lead the definition, validation and quality assurance of data pipelines and insight products, working with central BI/Digital teams responsible for enterprise platforms and integration.
Maintain a clear delivery plan and backlog for dashboards, analytical work and improvements, agreeing priorities and timescales with senior stakeholders and balancing planned work with urgent requirements.
Coordinate analytical inputs for statutory returns, regulatory submissions and inspection-readiness packs, ensuring information is delivered to required deadlines.
Support quality improvement programmes, establishing baselines and measures, evaluating change and tracking the impact of actions arising from incidents, complaints and patient surveys.
Contribute to consistent Group-wide analytical standards, definitions and shared insight products, including maintaining clear documentation, methods and standard operating procedures with audit trails and version control.
Handle confidential and patient-level information securely, applying appropriate pseudonymisation/de-identification, disclosure controls and information governance requirements.
Provide portfolio leadership for an allocated area such as Patient Safety, Patient Experience, Clinical Effectiveness or Quality Regulatory Assurance, acting as a subject matter contact while remaining able to work flexibly across other quality areas.
Work collaboratively within the analyst team, sharing knowledge, supporting and mentoring colleagues, peer reviewing outputs and providing cross-cover to maintain quality and continuity across the wider portfolio.
Explore innovative analytical approaches, including appropriately governed AI-assisted analytics such as natural language processing, text analytics, topic modelling, automated classification and anomaly detection. Pilots will consider accuracy, bias/fairness and explainability and include human oversight.
Work autonomously within agreed objectives and professional standards, making day-to-day prioritisation decisions and escalating significant risks and issues appropriately.

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

· As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.

· The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.

· BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

· To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.

· If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.

· The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

· By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

· Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.