Commercial Program Manager

Midlands base | Complex engineered solutions | to £75,000 + bonus

This is an opportunity to step into a high-profile role managing a key customer relationship for my client. In this role, you'll be the commercial and programme lead for a long-term strategic contract with a major manufacturer, working at the heart of a business that delivers specialist engineered products and solutions.

This isn't just project management. It isn't just account management either. It's a role for someone who enjoys building trusted customer relationships, coordinating complex programmes, working on pricing models, and spotting opportunities to grow an already successful partnership.

You'll work closely with colleagues across an international group, bringing together engineering, supply chain and commercial teams to ensure projects are delivered successfully while identifying opportunities to expand the contract over time.

What you'll be doing:

• Taking ownership of a major strategic customer account, ensuring outstanding delivery, commercial performance and customer satisfaction.
• Building strong relationships with customer stakeholders across engineering, procurement, production and programme teams and supporting international sales teams.
• Coordinating projects from order to delivery, ensuring all KPIs are met.
• Managing the supply chain, negotiating with suppliers and driving improvements in cost, quality and delivery.
• Identifying opportunities to grow the account through additional products, projects and services.
• Helping shape the future direction of the business as the contract continues to develop and other opportunities arise.

About you:

You might already be a Programme Manager, Project Manager, Key Account Manager, or Commercial Manager looking for a broader role with greater responsibility. You'll career should include most of the following:

• Experience delivering projects, programmes for one or more major customer accounts within an engineering, manufacturing or industrial environment.
• Strong customer-facing and stakeholder management skills.
• Good commercial awareness and confidence negotiating with customers and suppliers.
• Solid experience in developing pricing strategies and models.
• The ability to coordinate multiple activities and keep complex programmes moving.
• Some knowledge of engineering: you don't need to be an engineer, but you'll be comfortable working alongside them.
• A collaborative approach and the confidence to work with colleagues and customers across different countries and cultures.

I'm looking for someone with the ambition to grow in this role and with the business. You must be based within the Midlands area of England and be comfortable being largely based on site or with the customer. International travel is also required as part of this role.

This offers genuine scope to develop into a senior commercial and programme leadership position within an international business. If you've built solid experience in project or programme management and excel in the commercial side of customer relationships, this is an opportunity to take the next step in your career.

We want to make an appointment quickly - feel free to message me if you need more information.