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For Companies At a Glance
- Tasks: Provide broadcast and IT support, troubleshoot issues, and resolve incidents.
- Company: Join BFBS, a dynamic media organisation with a global reach.
- Benefits: Enjoy competitive pay, flexible working, generous holidays, and health support.
- Why this job: Kickstart your career in tech while making a difference in media services.
- Qualifications: Relevant qualification or experience in IT and media support.
- Other info: Receive tailored training and grow within an inclusive, supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Location: Chalfont St Peter, Buckinghamshire
We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician. You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience.
As a key member of BFBS’s Technology department your primary responsibilities will range from 1st line support and triage across broadcast, media, and IT services, accurate logging of faults, troubleshooting customer issues, and timely resolution of incidents & service requests.
This is an entry-level opportunity, so we’re looking for someone who has a relevant qualification, or the ability to demonstrate appropriate experience that is applicable to this role. We will provide tailored training to expand your knowledge & experience across multiple disciplines and support you to achieve industry recognised qualifications.
This role is based at our Network Operations Centre at our global Headquarters in Chalfont St Peter, Buckinghamshire where your working pattern will vary between 6:00am and 8:00pm Monday to Friday.
If you’re unsure if you have all the requirements for this role, please still apply as we will support you in your development.
To view the job description, please click here
If you have any questions about this opportunity, please contact us at opportunities@bfbs.com
All applicants must be able to demonstrate current eligibility to work in the UK
Closing date: Sunday 8 February 2026, but this job advert may close early if sufficient applications have been received, so submit your application today
Why work for us?
BFBS is an exciting and rewarding place to work. We are committed to looking after our people, helping them to develop their skills and build successful careers.
What we offer
We offer a competitive employee benefits package that has been designed to support your health and well-being, and care for you financially. This includes a generous holiday entitlement, hybrid working, a range of supportive family friendly policies, subsidised private medical and access to a free GP, alongside a comprehensive employee assistance programme.
We strive to create an inclusive and collaborative working environment where everyone can contribute and be themselves. Our colleague-led networks – Belonging (Inclusivity and Diversity), Wellbeing, Women\’s, Armed Forces and Greener – ensure everyone has a voice.
To make a difference and find about more about life at BFBS, go to bfbs.com/careers
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Broadcast & IT Support Technician employer: BFBS
Contact Detail:
BFBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadcast & IT Support Technician
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to broadcast and IT support. This will help you feel more confident and ready to tackle any curveballs they throw your way.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you're excited about the role and the company. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at BFBS.
We think you need these skills to ace Broadcast & IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Broadcast & IT Support Technician role. Highlight any relevant qualifications or experiences that show you can handle 1st line support and troubleshooting. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our Service Delivery team. Keep it friendly and professional, and don’t forget to mention your passion for broadcast and IT.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. Whether it's fixing a tech issue or helping a friend with their IT problems, we want to see your problem-solving skills in action. It’s all about showing us you can think on your feet!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to fill out all the necessary details in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at BFBS
✨Know Your Tech Basics
Make sure you brush up on the fundamental concepts of broadcast and IT support. Familiarise yourself with common troubleshooting techniques and the types of systems used in media delivery. This will show your potential employer that you're ready to dive into the role.
✨Showcase Relevant Experience
Even if you don’t have direct experience, think about any relevant projects or coursework that relate to broadcast or IT support. Be prepared to discuss these during the interview, as it demonstrates your ability to apply your knowledge practically.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team, the technology they use, or their training programmes. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
✨Emphasise Your Willingness to Learn
Since this is an entry-level position, highlight your eagerness to learn and grow within the company. Talk about how you’re looking forward to the tailored training and how you plan to leverage it to enhance your skills in broadcast and IT support.
