Business Operations Manager in Manchester
Business Operations Manager

Business Operations Manager in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive operational success and support e-commerce sellers with their order issues.
  • Company: Fast-growing e-commerce startup revolutionising logistics.
  • Benefits: Flexible working, remote team, and the chance to shape your role.
  • Why this job: Join a mission to transform e-commerce logistics and make a real impact.
  • Qualifications: Experience in operations or logistics, strong problem-solving skills, and great communication.
  • Other info: Dynamic startup environment with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Join a fast growing e-commerce startup shaping the future of e-commerce logistics. At Bezos.ai, we’re building the future of e-commerce logistics. Our Fulfilment-as-a-Service (FaaS) platform helps online sellers deliver their products faster, cheaper and more sustainably — levelling the playing field so they can compete with the big retailers. Think of us as the invisible engine behind great delivery experiences. We connect online stores with top-tier fulfilment centres and logistics partners — and our software makes sure every order is delivered perfectly. Join our mission to bring effortless fulfilment to thousands of growing brands across 16+ countries.

We are looking for someone that gets excited about the adventure of a startup and wants to work hard and learn how to build a world class business. As a Business Operations Manager you are part of our operations team that ensures all orders from our sellers are delivered perfectly (picked on time, dispatched on time, delivered on time). Besides regular operational projects, you will own, build and scale the operational customer success for Bezos to ensure we are able to resolve any operational issues as swiftly as possible.

Job function
  • Own, build and scale Bezos' operational success
  • Support our seller with their day-to-day order related issues by finding the root cause of the problem, fixing it and then designing a process to make sure this doesn’t happen again
  • Develop and implement new processes to enable Bezos' platform to work seamlessly for e-commerce sellers, including storage, fulfilment and delivering e-commerce orders
  • Support the team with ad-hoc and root cause analyses
  • Continuously improve Bezos' operations

The ideal candidate needs to be based near some of our warehouse partners. The best locations are near Leeds and Manchester, but Nottingham, Coventry and Birmingham can work as well. Expect to travel to warehouses frequently.

Application process
  • We like to get to know you and your motivations in a 30 min chat with the Bezos Ops team
  • If we both agree that there is a fit, we would like to get to know the way you work and communicate. For this, we will send you an analytical exercise (2-3h) to prepare before the next call
  • In this 30 min call with our Ops team and our founder, we will ask you to present your answers and recommendations to us
  • If you are successful we will make you an offer
Requirements
  • Experience in Operations, E-commerce, Logistics, Warehousing or related areas
  • Ability to understand new concepts rapidly and react in a high-energy, fast-paced startup environment
  • You’re curious, analytical and love solving problems (data is your friend)
  • You’re a great communicator — clear, friendly and confident with both warehouse staff and founders
  • You don’t wait to be told what to do — you take ownership and make things happen
  • You’re comfortable travelling to warehouses (we’ll cover expenses)
  • Good vibes: Fostering team spirit; someone everyone enjoys and aspires to work with
Benefits
  • Join a high profile startup that is scaling fast
  • Have the ability to shape your role and the company
  • Experience a workplace that is entrepreneurial, fast-paced, solution-focused, disciplined, team-oriented and fun
  • Flexible working to support families and varying needs. The team is fully remote and meet in person regularly

Business Operations Manager in Manchester employer: Bezos.ai

At Bezos.ai, we pride ourselves on being an exceptional employer that fosters a dynamic and entrepreneurial work culture. As a Business Operations Manager, you will have the unique opportunity to shape your role within a fast-growing e-commerce startup, where your contributions directly impact our mission of revolutionising logistics for online sellers. With flexible working arrangements, a supportive team environment, and a commitment to employee growth, we ensure that every team member thrives while enjoying the adventure of building a world-class business together.
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Contact Detail:

Bezos.ai Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Operations Manager in Manchester

✨Tip Number 1

Get to know the company inside out! Research Bezos.ai and understand their mission, values, and the specifics of their Fulfilment-as-a-Service platform. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.

✨Tip Number 2

Prepare for your chat with the Ops team by thinking about how your past experiences align with the role. Be ready to share specific examples of how you've solved operational issues or improved processes in previous jobs. We love hearing about real-life scenarios!

✨Tip Number 3

When it comes to the analytical exercise, don’t just focus on the numbers. Think about the bigger picture and how your recommendations can impact the overall operations at Bezos. Show us your problem-solving skills and creativity!

✨Tip Number 4

Finally, don’t forget to showcase your personality! We’re looking for someone who fits into our team spirit. Be friendly, confident, and let your enthusiasm for the startup adventure shine through during every interaction. Remember, we want to enjoy working with you!

We think you need these skills to ace Business Operations Manager in Manchester

Operations Management
E-commerce Knowledge
Logistics Expertise
Warehousing Experience
Analytical Skills
Problem-Solving Skills
Process Development
Communication Skills
Customer Success Management
Root Cause Analysis
Adaptability
Ownership
Team Spirit
High-Energy Work Ethic

Some tips for your application 🫡

Show Your Passion for E-commerce: When writing your application, let us see your excitement for the e-commerce world! Share any relevant experiences or projects that highlight your enthusiasm for logistics and operations. We want to know why you’re keen to join our mission at Bezos.ai.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, especially those related to operations and problem-solving. Remember, we appreciate a well-structured application that’s easy to read!

Tailor Your Application: Make sure to customise your application for the Business Operations Manager role. Highlight specific experiences that align with the job description, like your ability to develop processes or handle operational issues. Show us how you can contribute to our team!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Bezos.ai

✨Know the Company Inside Out

Before your interview, dive deep into Bezos.ai's mission and values. Understand their Fulfilment-as-a-Service platform and how it impacts e-commerce logistics. This will not only show your enthusiasm but also help you align your answers with their goals.

✨Prepare for Problem-Solving Questions

Given the role's focus on operational success and issue resolution, be ready to discuss specific examples of how you've tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

✨Show Your Analytical Side

Since data is a big part of the role, brush up on your analytical skills. Be prepared to discuss how you've used data to drive decisions or improve processes in past positions. If possible, bring examples of analyses you've conducted that led to successful outcomes.

✨Demonstrate Your Communication Skills

As a Business Operations Manager, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate the interview environment and get comfortable with your delivery.

Business Operations Manager in Manchester
Bezos.ai
Location: Manchester

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