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- Tasks: Own and scale operational success while solving e-commerce order issues.
- Company: Join a fast-growing e-commerce startup revolutionising logistics.
- Benefits: Flexible working, competitive pay, and a fun, entrepreneurial environment.
- Why this job: Shape the future of e-commerce logistics and make a real impact.
- Qualifications: Experience in operations or e-commerce, strong problem-solving skills.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Join a fast growing e-commerce startup shaping the future of e-commerce logistics. At Bezos.ai, we are building the future of e-commerce logistics. Our Fulfilment-as-a-Service (FaaS) platform helps online sellers deliver their products faster, cheaper and more sustainably — levelling the playing field so they can compete with the big retailers. We connect online stores with top-tier fulfilment centres and logistics partners — and our software makes sure every order is delivered perfectly. Join our mission to bring effortless fulfilment to thousands of growing brands across 16+ countries.
We are looking for someone that gets excited about the adventure of a startup and wants to work hard and learn how to build a world class business. As a Business Operations Manager you are part of our operations team that ensures all orders from our sellers are delivered perfectly (picked on time, dispatched on time, delivered on time). Besides regular operational projects, you will own, build and scale the operational customer success for Bezos to ensure we are able to resolve any operational issues as swiftly as possible.
Job function:- Own, build and scale Bezos' operational success
- Support our sellers with their day-to-day order related issues by finding the root cause of the problem, fixing it and then designing a process to make sure this doesn’t happen again
- Develop and implement new processes to enable Bezos' platform to work seamlessly for e-commerce sellers, including storage, fulfilment and delivering e-commerce orders
- Support the team with ad-hoc and root cause analyses
- Continuously improve Bezos' operations
The ideal candidate needs to be based near some of our warehouse partners. The best locations are near Leeds and Manchester, but Nottingham, Coventry and Birmingham can work as well. Expect to travel to warehouses frequently.
Application process:- We like to get to know you and your motivations in a 30 min chat with the Bezos Ops team
- If we both agree that there is a fit, we would like to get to know the way you work and communicate. For this, we will send you an analytical exercise (2-3h) to prepare before the next call
- In this 30 min call with our Ops team and our founder, we will ask you to present your answers and recommendations to us
- If you are successful we will make you an offer
- Experience in Operations, E-commerce, Logistics, Warehousing or related areas
- Ability to understand new concepts rapidly and react in a high-energy, fast-paced startup environment
- You’re curious, analytical and love solving problems (data is your friend)
- You’re a great communicator — clear, friendly and confident with both warehouse staff and founders
- You don’t wait to be told what to do — you take ownership and make things happen
- You’re comfortable travelling to warehouses (we’ll cover expenses)
- Good vibes: Fostering team spirit; someone everyone enjoys and aspires to work with
- Join a high profile startup that is scaling fast
- Have the ability to shape your role and the company
- Experience a workplace that is entrepreneurial, fast-paced, solution-focused, disciplined, team-oriented and fun
- Flexible working to support families and varying needs. The team is fully remote and meet in person regularly
Business Operations Manager in London employer: Bezos.ai
Contact Detail:
Bezos.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in London
✨Tip Number 1
Get to know the company inside out before your interview. Research their mission, values, and recent projects. This will not only help you tailor your answers but also show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves tackling operational issues, think of examples from your past experiences where you've successfully resolved challenges. Be ready to share these during your chat with the Ops team.
✨Tip Number 3
Don’t underestimate the power of communication. Be clear and confident when discussing your ideas and solutions. Remember, they want someone who can connect with both warehouse staff and founders, so show off your friendly side!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Bezos.ai adventure. Let’s make this happen together!
We think you need these skills to ace Business Operations Manager in London
Some tips for your application 🫡
Show Your Passion for Startups: When you're writing your application, let us know why you're excited about working in a fast-growing startup like Bezos.ai. We love candidates who are eager to dive into the adventure and contribute to building something amazing!
Be Clear and Concise: We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your relevant experience in operations, e-commerce, or logistics without fluff.
Demonstrate Problem-Solving Skills: Since we’re all about resolving operational issues swiftly, share examples of how you've tackled challenges in the past. Show us your analytical side and how you’ve used data to improve processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Bezos.ai
✨Know Your Stuff
Before the interview, dive deep into Bezos.ai's mission and values. Understand their Fulfilment-as-a-Service platform and how it impacts e-commerce logistics. This will not only show your enthusiasm but also help you relate your experience to their needs.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've tackled operational challenges. Be ready to discuss how you identified root causes and implemented solutions. This is crucial for a role that focuses on operational success and continuous improvement.
✨Communicate Clearly and Confidently
Practice articulating your thoughts in a clear and friendly manner. Since you'll be interacting with both warehouse staff and founders, demonstrating effective communication skills will be key. Consider doing mock interviews to refine your delivery.
✨Embrace the Startup Spirit
Be ready to express your excitement about working in a fast-paced startup environment. Share your experiences of taking ownership and driving initiatives without waiting for direction. This aligns perfectly with what Bezos.ai is looking for in a candidate.
