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- Tasks: Manage daily operations, ensuring timely order deliveries and customer satisfaction.
- Company: Bezos.ai is a dynamic e-commerce startup revolutionising logistics for online sellers.
- Benefits: Enjoy remote work flexibility, stock options, and mental health support.
- Why this job: Gain hands-on experience in a fast-paced environment while making a real impact.
- Qualifications: Ideal for recent grads with strong communication skills and a passion for problem-solving.
- Other info: Expect to travel to warehouses across the UK; expenses covered.
The predicted salary is between 28800 - 43200 £ per year.
Join a fast growing e-commerce startup shaping the future of e-commerce logistics. At Bezos.ai, we\’re building the future of e-commerce logistics. Our Fulfilment-as-a-Service (FaaS) platform helps online sellers deliver their products faster, cheaper and more sustainably — levelling the playing field so they can compete with the big retailers. Think of us as the invisible engine behind great delivery experiences. We connect online stores with top-tier fulfilment centres and logistics partners — and our software makes sure every order is delivered perfectly. Join our mission to bring effortless fulfilment to thousands of growing brands across 16+ countries.
About the role
This is a graduate role for someone smart, curious and excited to jump in, learn fast and make a real impact. As a Business Operations Associate, you\’ll be at the heart of our day-to-day operations — making sure every order is delivered on time and every customer is happy.
The ideal candidate needs to be based near some of our warehouse partners. The best locations are near Leeds and Manchester, but Nottingham, Coventry and Birmingham can work as well. Expect to travel to warehouses frequently.
What you\’ll do
- Own the daily hustle: Work closely with warehouses, couriers and our internal team to make sure orders go out on time and problems get fixed fast
- Get hands-on: Visit fulfilment centres across the UK to see how things actually work — from the packing bench to the loading bay
- Spot the gaps: Notice patterns in issues, dive into data, and suggest improvements to our tools and processes
- Be the voice of our customers (e-commerce sellers): Make sure our sellers are happy and supported, especially when things don\’t go to plan
- Track what matters: Help us set and measure KPIs so we always know how we\’re doing — and where to get better
Application Process
- We like to get to know you and your motivations in a 30-minute chat with the Bezos Ops team
- If we both agree that there is a fit, we would like to get to know the way you work and communicate. For this, we will send you an analytical data exercise (2-3h) to prepare before the next call
- In the next 30-min call with our Ops team and our founder, we will ask you to present your answers and recommendations to us
- If you are successful we will make you an offer
Requirements
- You\’re excited about startups and want to see how one\’s built from the inside
- You\’re curious, analytical and love solving problems (data is your friend)
- You\’re a great communicator — clear, friendly and confident with both warehouse staff and founders
- You don\’t wait to be told what to do — you take ownership and make things happen
- You\’re comfortable travelling to warehouses (we\’ll cover expenses)
- You bring great energy — someone people enjoy working with
Benefits
- Join a high profile startup that is scaling fast
- Have the ability to shape your role and the company
- Experience a workplace that is entrepreneurial, fast-paced, solution-focused, disciplined, team-oriented and fun
- Flexible working to support families and varying needs. The team is fully remote and meet in person regularly
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Graduate Business Operations Associate employer: Bezos.ai
Contact Detail:
Bezos.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Business Operations Associate
✨Tip Number 1
Familiarise yourself with the e-commerce logistics industry. Understanding how fulfilment centres operate and the challenges they face will help you stand out during your conversations with the Ops team. Research current trends and technologies in logistics to show your enthusiasm and knowledge.
✨Tip Number 2
Prepare for the analytical data exercise by brushing up on your data analysis skills. Familiarise yourself with common metrics used in operations and logistics, as well as tools like Excel or Google Sheets. Being able to interpret data effectively will demonstrate your analytical mindset.
✨Tip Number 3
Practice your communication skills, especially in explaining complex ideas simply. Since you'll be interacting with both warehouse staff and founders, being able to convey your thoughts clearly and confidently is crucial. Consider role-playing scenarios to build your confidence.
✨Tip Number 4
Show your proactive nature by thinking of potential improvements or solutions to common issues in logistics. During your interviews, share these ideas to illustrate your problem-solving skills and ownership mentality. This will highlight your readiness to contribute from day one.
We think you need these skills to ace Graduate Business Operations Associate
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand Bezos.ai and its mission in the e-commerce logistics space. Familiarise yourself with their Fulfilment-as-a-Service platform and how it benefits online sellers.
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the role of a Business Operations Associate. Emphasise any analytical skills, problem-solving abilities, and communication strengths that would make you a great fit.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for startups and your desire to learn about business operations. Mention specific reasons why you want to work at Bezos.ai and how you can contribute to their goals.
Prepare for the Analytical Exercise: Once you submit your application, be ready for the analytical data exercise. Brush up on your data analysis skills and think about how you can present your findings clearly and confidently during the follow-up call.
How to prepare for a job interview at Bezos.ai
✨Show Your Curiosity
Be prepared to ask insightful questions about the company's operations and logistics. This role requires a curious mindset, so demonstrating your eagerness to learn and understand the business will impress the interviewers.
✨Highlight Problem-Solving Skills
Since the role involves spotting gaps and suggesting improvements, come equipped with examples of how you've tackled challenges in the past. Use data-driven insights to showcase your analytical skills.
✨Communicate Clearly and Confidently
As a Business Operations Associate, you'll need to interact with various stakeholders. Practice articulating your thoughts clearly and confidently, especially when discussing your analytical exercise results during the interview.
✨Demonstrate Ownership and Initiative
The company values candidates who take ownership of their work. Share experiences where you proactively took charge of a project or task, showing that you're not afraid to roll up your sleeves and get involved.
