At a Glance
- Tasks: Own and scale operational success while solving e-commerce order issues.
- Company: Fast-growing e-commerce startup revolutionising logistics.
- Benefits: Flexible working, remote team, and a chance to shape your role.
- Why this job: Join a mission-driven team making delivery effortless for thousands of brands.
- Qualifications: Experience in operations or logistics, strong problem-solving skills, and great communication.
- Other info: Dynamic startup environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Join a fast growing e-commerce startup shaping the future of e-commerce logistics. At Bezos.ai, we’re building the future of e-commerce logistics. Our Fulfilment-as-a-Service (FaaS) platform helps online sellers deliver their products faster, cheaper and more sustainably — levelling the playing field so they can compete with the big retailers. Think of us as the invisible engine behind great delivery experiences. We connect online stores with top-tier fulfilment centres and logistics partners — and our software makes sure every order is delivered perfectly. Join our mission to bring effortless fulfilment to thousands of growing brands across 16+ countries.
We are looking for someone that gets excited about the adventure of a startup and wants to work hard and learn how to build a world class business. As a Business Operations Manager you are part of our operations team that ensures all orders from our sellers are delivered perfectly (picked on time, dispatched on time, delivered on time). Besides regular operational projects, you will own, build and scale the operational customer success for Bezos to ensure we are able to resolve any operational issues as swiftly as possible.
Job function- Own, build and scale Bezos' operational success
- Support our seller with their day-to-day order related issues by finding the root cause of the problem, fixing it and then designing a process to make sure this doesn’t happen again
- Develop and implement new processes to enable Bezos' platform to work seamlessly for e-commerce sellers, including storage, fulfilment and delivering e-commerce orders
- Support the team with ad-hoc and root cause analyses
- Continuously improve Bezos' operations
The ideal candidate needs to be based near some of our warehouse partners. The best locations are near Leeds and Manchester, but Nottingham, Coventry and Birmingham can work as well. Expect to travel to warehouses frequently.
Application process- We like to get to know you and your motivations in a 30 min chat with the Bezos Ops team
- If we both agree that there is a fit, we would like to get to know the way you work and communicate. For this, we will send you an analytical exercise (2-3h) to prepare before the next call
- In this 30 min call with our Ops team and our founder, we will ask you to present your answers and recommendations to us
- If you are successful we will make you an offer
- Experience in Operations, E-commerce, Logistics, Warehousing or related areas
- Ability to understand new concepts rapidly and react in a high-energy, fast-paced startup environment
- You’re curious, analytical and love solving problems (data is your friend)
- You’re a great communicator — clear, friendly and confident with both warehouse staff and founders
- You don’t wait to be told what to do — you take ownership and make things happen
- You’re comfortable travelling to warehouses (we’ll cover expenses)
- Good vibes: Fostering team spirit; someone everyone enjoys and aspires to work with
- Join a high profile startup that is scaling fast
- Have the ability to shape your role and the company
- Experience a workplace that is entrepreneurial, fast-paced, solution-focused, disciplined, team-oriented and fun
- Flexible working to support families and varying needs. The team is fully remote and meet in person regularly
Business Operations Manager in Bristol employer: Bezos.ai
Contact Detail:
Bezos.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in Bristol
✨Tip Number 1
Get to know the company inside out! Research Bezos.ai and understand their mission, values, and the specifics of their Fulfilment-as-a-Service platform. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Prepare for your chat with the Ops team by thinking about how your experience aligns with their needs. Be ready to share specific examples of how you've solved operational issues in the past — this is your chance to shine!
✨Tip Number 3
When it comes to the analytical exercise, don’t just focus on the numbers. Think about the bigger picture and how your recommendations can improve the overall operations at Bezos.ai. Show them you can think strategically while being detail-oriented.
✨Tip Number 4
Finally, don’t forget to showcase your personality! Bezos.ai is looking for someone who fits into their team culture, so be yourself and let your enthusiasm for the role and the startup environment shine through during every interaction.
We think you need these skills to ace Business Operations Manager in Bristol
Some tips for your application 🫡
Show Your Passion for E-commerce: When writing your application, let us see your excitement for the e-commerce world! Share any relevant experiences or projects that highlight your interest in logistics and how you can contribute to our mission at Bezos.ai.
Be Clear and Concise: We appreciate straightforward communication. Make sure your application is easy to read and gets straight to the point. Highlight your key skills and experiences that align with the Business Operations Manager role without fluff.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the job description. Show us how your background fits perfectly with what we’re looking for at Bezos.ai.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. We can’t wait to hear from you!
How to prepare for a job interview at Bezos.ai
✨Know the Company Inside Out
Before your interview, dive deep into Bezos.ai's mission and values. Understand their Fulfilment-as-a-Service platform and how it impacts e-commerce logistics. This knowledge will not only impress the interviewers but also help you align your answers with their goals.
✨Showcase Your Problem-Solving Skills
As a Business Operations Manager, you'll need to tackle operational issues head-on. Prepare examples from your past experiences where you've identified problems, implemented solutions, and improved processes. Be ready to discuss how you can apply these skills at Bezos.ai.
✨Communicate Clearly and Confidently
Since you'll be interacting with both warehouse staff and founders, practice clear and friendly communication. During the interview, articulate your thoughts confidently and ensure you listen actively. This will demonstrate your ability to connect with diverse teams.
✨Embrace the Startup Spirit
Bezos.ai is looking for someone who thrives in a fast-paced environment. Share your enthusiasm for startups and your adaptability to change. Highlight any previous experiences where you've taken ownership and made things happen without waiting for direction.