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- Tasks: Drive operational success and solve e-commerce challenges in a fast-paced startup.
- Company: Join Bezos.ai, a dynamic e-commerce logistics startup revolutionising delivery experiences.
- Benefits: Flexible working, competitive pay, and the chance to shape your role in a growing company.
- Why this job: Be part of an innovative team making a real impact in the e-commerce world.
- Qualifications: Experience in operations or logistics, strong problem-solving skills, and a proactive attitude.
- Other info: Work remotely with regular team meet-ups and excellent career growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Join a fast growing e-commerce startup shaping the future of e-commerce logistics. At Bezos.ai, we are building the future of e-commerce logistics. Our Fulfilment-as-a-Service (FaaS) platform helps online sellers deliver their products faster, cheaper and more sustainably — levelling the playing field so they can compete with the big retailers. We connect online stores with top-tier fulfilment centres and logistics partners — and our software makes sure every order is delivered perfectly. Join our mission to bring effortless fulfilment to thousands of growing brands across 16+ countries.
We are looking for someone that gets excited about the adventure of a startup and wants to work hard and learn how to build a world class business. As a Business Operations Manager you are part of our operations team that ensures all orders from our sellers are delivered perfectly (picked on time, dispatched on time, delivered on time). Besides regular operational projects, you will own, build and scale the operational customer success for Bezos to ensure we are able to resolve any operational issues as swiftly as possible.
Responsibilities:- Own, build and scale Bezos' operational success.
- Support our sellers with their day-to-day order related issues by finding the root cause of the problem, fixing it and then designing a process to make sure this doesn’t happen again.
- Develop and implement new processes to enable Bezos' platform to work seamlessly for e-commerce sellers, including storage, fulfilment and delivering e-commerce orders.
- Support the team with ad-hoc and root cause analyses.
- Continuously improve Bezos' operations.
The ideal candidate needs to be based near some of our warehouse partners. The best locations are near Leeds and Manchester, but Nottingham, Coventry and Birmingham can work as well. Expect to travel to warehouses frequently.
Application process:- We like to get to know you and your motivations in a 30 min chat with the Bezos Ops team.
- If we both agree that there is a fit, we would like to get to know the way you work and communicate. For this, we will send you an analytical exercise (2-3h) to prepare before the next call.
- In this 30 min call with our Ops team and our founder, we will ask you to present your answers and recommendations to us.
- If you are successful we will make you an offer.
- Experience in Operations, E-commerce, Logistics, Warehousing or related areas.
- Ability to understand new concepts rapidly and react in a high-energy, fast-paced startup environment.
- You’re curious, analytical and love solving problems (data is your friend).
- You’re a great communicator — clear, friendly and confident with both warehouse staff and founders.
- You don’t wait to be told what to do — you take ownership and make things happen.
- You’re comfortable travelling to warehouses (we'll cover expenses).
- Good vibes: Fostering team spirit; someone everyone enjoys and aspires to work with.
- Join a high profile startup that is scaling fast.
- Have the ability to shape your role and the company.
- Experience a workplace that is entrepreneurial, fast-paced, solution-focused, disciplined, team-oriented and fun.
- Flexible working to support families and varying needs. The team is fully remote and meet in person regularly.
Business Operations Manager in Birmingham employer: Bezos.ai
Contact Detail:
Bezos.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Bezos.ai and understand their mission, values, and the specifics of their Fulfilment-as-a-Service platform. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Prepare for the analytical exercise like it’s a mini-project. Break down the problem, showcase your thought process, and present clear, actionable recommendations. This is your chance to shine and demonstrate how you can contribute to improving operations at Bezos!
✨Tip Number 3
During your chats with the Ops team, don’t just answer questions—ask them too! Show your curiosity about their challenges and how you can help solve them. This not only highlights your problem-solving skills but also shows you’re a team player who’s ready to dive in.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re proactive and keen on joining the Bezos family. Let’s get you on board!
We think you need these skills to ace Business Operations Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and the startup vibe shine through. We want to see that you’re excited about shaping the future of e-commerce logistics with us!
Tailor Your Experience: Make sure to highlight your relevant experience in operations, e-commerce, or logistics. We love seeing how your background aligns with what we do at Bezos.ai, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is friendly yet professional. Remember, we’re looking for great communicators!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Bezos.ai
✨Know Your Operations Inside Out
Before the interview, dive deep into the operations side of e-commerce and logistics. Familiarise yourself with common challenges in fulfilment processes and think about how you would tackle them. This will show your potential employer that you're not just interested in the role but also understand the intricacies involved.
✨Prepare for Analytical Exercises
Since you'll be given an analytical exercise, practice similar tasks beforehand. Brush up on your data analysis skills and be ready to present your findings clearly. This will help you feel more confident during the presentation phase of the interview.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've identified problems and implemented solutions in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your thought process and impact.
✨Emphasise Team Spirit and Communication
As a Business Operations Manager, you'll need to work closely with various teams. Highlight your communication skills and any experiences where you've fostered team spirit or resolved conflicts. This will demonstrate that you're not only a great individual contributor but also a team player.
